Joetoys Reviews 

Awesome helmet and was delivered in a timely manner. Only constructive feedback is that it is really difficult to see out of it with the eye lights on, especially the white light and the velcro dots holding the cushion came off easily, but I just replaced those will larger ones. Very pleased with the purchase.

Worst customer service

I have been reaching out and no answer. My product went out for delivery well over a month and I have no update.

I ordered an Ironman mask from Joetoys on 6/5/24, it is now 7/12/24 and I have not received it. I have sent two emails for updates and have not heard back from the company at all. The last shipment info was from 6/22/24 showing it was returned from customs. I will never purchase anything from them ever again! I’m sure getting my money back is going to be just as much fun!

Just perfect. Great communication, customer care, kindness and last but not least PRODUCT QUALITY!

My HALO Master Chief armor costume is outstanding! I was a bit skeptical about whether it would actually look like the images on the website, and I was a bit nervous about the long lead-time (2-months for my order)...but, the end result is truly impressive. I have it on display in our home (my kids & their friends LOVE it)...and, I can't wait to 'win' Halloween this year ;-)

The moment I ordered the muscle suit off the Joetoys website, I had a feeling I would be waiting a long time til I saw the suit or heard back from them. I received an email shorty after asking that I submit more details about my order. I was happy to see that they were doing everything they could to make sure everything would fit right. Not too long after I received another email saying that the suit progress was going smooth and an eta on when it would be done. To my surprise the suit came in earlier than they had said. It fit perfectly, was high quality, and I got it earlier than expected. The Joetoys team was fantastic through the whole ordering process!

Best communication I've had with a seller! Were willing to do custom work for a fair price and shipped everything sooner than expected. Cannot recommend enough.

Excellent product, fantastic customer service! I'll definitely be ordering more things from Joetoys!

sizing is way off, does not even come close to fitting, obviously sending measurements meant nothing for being custom made.

Iron Man mk50 mask is so cool!

Customer service is spot on. Very friendly helpful and gets back to you in really good time.

Happy customer

The service is perfect. If I encounter any problems, they can help me solve them immediately. Thank you Joetoys team❤️

Pesimo servicio todavía que tarda mucho y muy caro llegó roto desde fabrica ... Estoy muy molesta quiero mi reembolso.
Pensé que podía haber sido la paquetería pero no así como viene y le falta una pieza es desde allá que me tomaron y no se vale

Great communication, they really understood what I wanted

I paid a lot of money (419 dollars)to the order 11159
And looks like they took the money and my Ironman helmet never arrived
I’m still waiting but I think never arrive
Think twice to pay that kind of money when the manufacturer is to far (another country)

Great product !!!

Great customer service.. they kept In touch with me throughout the proses of making my iron man helmet. The product exceeded my expectations. I’m so happy with it.
I definitely recommend Joetoys to everyone.
I will be ordering from them again.

Overall so far we are very pleased with construction and details are amazing

Great communication and the Iron Man MK50 is unbelievable with quality.