Jolse Reviews 

I've been ordering my cosmetics only from jolse for the past year and i am very pleased with them. The products are carefully packaged, the box comes with a loads of samples and when they didnt have a product that i had already purchased , they immediately informed me and sent the money back. I will not order from any other site, they are correct and thinking the amount of packages they need to fill in everyday and the fact that they are sent from S Coreea, 2 weeks of waiting time is not a big deal.
Thank you Jolse for making skincare so affordable and you are correct to us!

Was about to make a purchase but I noticed MANY red flags. Some of the ads were not spelled correctly, wouldn't let me use my $3 credit for being a new customer, the process of purchasing seemed not legit to me. So I smartly looked up reviews of the website and to no surprise there are many reviews saying they're looters and order are not fulfilled and no response from them, Seeing as it is coming from Korea, I'd rather avoid that sort of customer issue when it's international. I STRONGLY SUGGEST DO NO ORDER FROM THIS WEBSITE.

Been buying from Jolse for years, always brilliant

I ordered from Jolse on Jul 8 and found their service to be efficient.

One of the item was out of stock and they sent me an email on Jul 11 along with the refund to my PayPal right away.

I received my tracking numbers within 2 days and it worked!! You can actually TRACK your order. I didn't know how efficient they are until I ordered from yesstyle.com just because I wanted to try buying from somewhere new. I ordered from yesstyle on 25 Nov. However, no tracking info can be retrieved from provided tracking numbers so far (Dec 2 - so it's been 7 days without any clue where my parcel is)

I received a package from Jolse (free standard shipping to the EU) in 10 days since it was shipped, knowing where they were throughout.

All items were in good conditions, correct, came in a bubble wrap, and with many samples. I probably go back to ordering from Jolse from now on. Not only because it is faster, waiting is alright with me, but I think most of the buyers would like to know where your parcel is throughout its journey and you can get it from Jolse.

So..Keep up the good work!

They sent the wrong items to me and i sent them email with the order details. I told them that they sent me the incorrect products. no reply, no customer service at all.

Ordered few products from jolse and paid 4146 rupees through my debit card ..after 30 days the product has reached my destination and they are asking me to pay 4876 as delivery charges ..when it was written above 50 dollars free shipping..my bill was 54 dollars..still they are taking so much money and no reply from customer service

They are real looting company they charged me immediately and didnot deliver my products no response later they are simply looting customer i advise not to use this fraud website, I am make sure on each platform to show their real face and i will spread by word of mouth that they are cheater.

Me encanta esta página al igual que yesstyle amabas son las mejores para comprar productos coreanos

I ordered over 2 months ago and still did not receive my package. I contacted the service 3 times and saw today that my package was send back to jolse. But I did got my money back. Last time I ordered it was so quick but this is so disappointing. I will NOT order again!

I didn't get a confirmation email after 3 business days for my order. I tried contacting customer service and also received no response. They are a complete black hole when it comes to customer service but waste no time charging your credit card.

So I ordered My package June 7th, and realized that I failed To select and pay for a tracking number. Shipping details said that it’ll take 10-30 business days! So I thought Great now I have No idea where my package was or if it’s even gonna arrive! First email from them was the recipe and what I had Purchased. The bottom said that I will Be receiving another email of when my package will be shipped! Within 5 days packaged shipped and I kid you not my package arrived June 13 early morning when i received another email and text saying box is estimated to be delivered June 17th! Sout arrived early! SELLER was very kind and send me a bunch of samples! The packaging was neatly arranged and nothing was broke or open! I’m very thankful!

I've been buying products from Jolse for quite a while now, and although the shipping takes about 3-4 weeks I still prefer buying from them. Its affordable and I just love K-Beauty! They are giving samples with every order. They are shipping for Korea. Yes, shipping is long, but its also $2.50 or free if you meet their minimum purchase.

and every Sat-Sunday they have a Sale! Among the other offer for not included brands.

Good place for shop for a K-Beauty items.

Jolse is the best beauty company i have ever used. Even though they deliver from Korea, I always get my package before i expect it. The products are always well maintained - no spillage or broken bottles. They always send loads of samples for us to try.They have a huge range of brands and products - all of them with good information and reviews. Their store credit is also easy to build. I have no cons at all. Thanks Jolse!

Jolse is a great place to get Asian skincare and it's one of the first sites I check if I need to stock up on my routine. Shipping (at the time of writing anyway) is free but the prices for each individual item is slightly higher to compensate. I usually like to compare Jolse with other skincare sites to see which one's cheaper and Jolse usually edges them out by a few dollars.

Shipping is prompt and I've never had to deal with any issues like lost packages, items not in stock, etc.

Of all the Asian skincare sites I buy from, Jolse is the most updated and get a lot of new products often. They don't have EVERYTHING, especially popular brands like Hada Labo, Mamonde Ceramide creams, etc, but their catalogue is diverse enough that you'll probably find what you're looking for here.

I have had a really good experience with jolse. Ship order within a week . Give standard 2.5$ shipping with tracking. All the products are packed quite securely. They also add a handful of free samples with every order and of the brands are sold at a great discounts. Highly trustable online store for korean cosmetics

I have never had a single problem with this site. The customer service is great and replies fast, their range is amazing and still expanding, and their shipping is fast as well. The packages always arrive undamaged, and they also provide great range of samples. I'll definitely keep shopping here!

Jamás he tenido problemas con Jolse 💜
todas mis compras han llegado en perfectas condiciones, bien empaquetadas y dentro del plazo indicado, además, con número de seguimiento para verificar el estado de tu envío durante todo el proceso, eso da mucha confianza al momento de comprar. Por otro lado, el servicio al cliente funciona bien y en todos los pedidos te mandan muestras de otros productos. 100% recomendado - Chile

JOLSE have free shipping, regular sales/offers and they send free samples with orders too. They have always been 100% reliable in my opinion and I have ordered from them for a long time and I have always been happy with their services. They have always shipped my orders fast, and the orders arrive very quickly also.

Honestly the worst experience I have ever had purchasing Korean cosmetics. I ordered almost 2 weeks ago and they still haven’t even SHIPPED my package. I ordered in bulk to get the express shipping, hoping that the products would arrive quickly as I am running out of a few skincare essentials. The fact that they have not even shipped my package for almost 2 weeks is completely absurd. Their customer service is also a total joke! I sent them multiple emails about my order and there was no response for days until I threatened to dispute the transaction through PayPal. And despite their assurances my package still has not shipped. Needless to say, jolse is a waste of time, money, and energy. Save your time and just go shop at yesstyle or something for your cosmetics, they might be a bit pricier but at least they ship your orders within a reasonable timeframe and their customer support is responsive. Jolse just seems like an incompetently run scam! There are so many other places to buy from, just avoid Jolse at all cost.

I had to edit my review because Jolse has become a place I don't want to shop anymore...much has changed!

Positives:
- They have greatly increased their product range since my last review & included super popular brands in Korea like Round Lab, Real Barrier, Badskin
- Website is very responsive and fast
- Discounts are decent...but could be better
- Items are always wrapped well to avoid damage during transit.

Negatives:
- Customer service is ruthless and slow. It takes them at least 2 business days to respond & they offer no help or compensation. In the PAST I've had missing items in my past order, which customer service has immediately responded & given me options of refund or sending them if they're available.
- Dispatch after ordering varies....a lot. Usually whenever I order it takes MINIMUM 5 business days for them to dispatch my items... My last order was 10 days ago AND THEY STILL HAVEN'T SHIPPED MY ITEMS!

This is extremely slow especially compared to other K-beauty stores like RoseRoseShop!

Long story short: This is my last order from Jolse. They have lost a loyal customer due to CS representatives who don't understand you and extremely slow shipping times.