I cannot say enough good things about Joyfolie! I’ve been a customer for years, and I truly keep coming back because their designs are absolutely beautiful, the size range is fantastic, and their... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Im leaving another review so people are aware that this company has repeatedly tried to flag my bad review to have it removed. This is another example of how shady this company truly is. I left a comp... Toon meer
Bedrijf heeft geantwoord
These dresses are stunning, whimsical, and yet simple enough that you focus on the beauty of the person wearing the dress as much as the dress itself! They are perfect for my photography clients to fe... Toon meer
Bedrijf heeft geantwoord
My daughter is an aspiring model and influencer. She does many photoshoots in which we are always looking for new designers and styles to try. This was her second dress from Joyfolie and it is quickl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Find new, stunning designs and style in Joyfolie! Our Girls & Women's clothing and accessories will wow you! Stop by and shop today.
Contactgegevens
Verenigde Staten
- joyfolie.com
3,9
Goed
285 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 73% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My favorite clothing brand. Stylish and high-quality.
I am in love with this outfit. It is very beautiful, stylish and comfortable. You can choose different looks for different events.
3 maart 2026
Review zonder uitnodiging
Antwoord van Joyfolie
We’re so happy to hear you love your outfit! 💖 It’s wonderful that it’s stylish, comfortable, and versatile for different occasions. Thank you for being such a fan of Joyfolie!
The dress was absolutely perfect
The dress was absolutely perfect. High quality and fit my daughter perfectly.
3 april 2025
Review zonder uitnodiging
Antwoord van Joyfolie
We truly appreciate your lovely feedback! It means so much to know the dress fit beautifully and met your expectations in both style and craftsmanship. 💕
The Felicity dress is one of my…
The Felicity dress is one of my favorites from Joyfolie, and I have quite a few. The color (rose clay) is stunning and the fit is perfect, very comfortable. The fabric is good quality. I've had it about a year now and I've found that I can dress it up or down depending on shoes and accessories. Their customer service is fantastic too. Returns are absolutely no hassle.
28 februari 2025
Review zonder uitnodiging
Antwoord van Joyfolie
It’s wonderful to know the Felicite Dress has been a versatile, comfortable favorite in your collection! 🌸 Thank you for highlighting the quality and for your lovely feedback about our customer service 💕
Customer service and product line of my dreams
Excellent customer service. I was a first time buyer and a little wary with a new brand, just using size charts. Wendy emailed me back a considerable amount of information on a couple of their items I was looking at, assisting me with best fit and sizing tips so I’d be happiest along with what their policies were for returns and exchanges in case anything didn’t work out. (Just FYI- I received my order today and won’t be returning ANYTHING ❤️ because it all did fit and was of fabulous quality!)
20 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
We’re absolutely thrilled to hear your first experience with us was such a positive one! 💖 Huge shoutout to Wendy for helping make your shopping journey smooth and confident. We're so glad everything fit perfectly and met your expectations—welcome to the Joyfolie family! ✨
I am a photographer and this is one of…
I am a photographer and this is one of my favorite clothing brands for shoots! Every piece is such high quality and photographs beautifully.
20 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
We’re so happy to hear that our clothing works beautifully in your photos! 🌸 Thank you for choosing Joyfolie for your shoots and for your thoughtful feedback 💕
The clothes are eye catching and great…
The clothes are eye catching and great quality. Clothes are made out of materials that don't look or feel cheap at all. Very flattering and beautiful selection. Also it helps rhe the models wear the clothes and other items on the website so you can see how an outfit would actually look once you add accessories to It. 10/10 recommend!
24 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
We’re overjoyed that you love the quality and flattering designs! 💖 Seeing our outfits come to life with accessories is something we love to share, and we’re so happy it was helpful for you ✨
The dresses I purchased from Joyfolie…
The dresses I purchased from Joyfolie were beautiful! And better yet.. customer service is exceptional! I did have a little issue and needed help with suggestions on sizing. They were very responsive and prompt. They answered all my questions thoroughly and were a wonderful help. Joyfolie has definitely gained a loyal customer 🩷
23 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
It warms our hearts to know our customer care made a difference and that you’re enjoying your dresses! 🌸 Thank you for your support! We’re excited to continue serving you in the future! 💕
The dress I ordered turned out so cute
The dress I ordered turned out so cute! It came in pretty quick too! Fits perfect, can’t wait to wear it!!
24 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
It’s wonderful to hear your dress fits perfectly and arrived quickly! 🌸 Thank you for sharing your excitement. We’re thrilled you love it! ✨
I have loved Joyfolie for over a decade…
I have loved Joyfolie for over a decade and was so excited to find my wedding dress there! The Alia dress is beautiful and fits me perfectly, excellent quality and the fabric is beautiful. I appreciate the fast shipping and also the sweet letter that came with it, you can tell the company really cares about their customers. I will definitely be shopping at Joyfolie again, hoping to get my bridesmaid dresses here as well! Thanks Joyfolie!!!
14 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
What a joy to read your message! 🌸 We’re so happy your wedding dress fit beautifully and that you felt the love we put into every detail. Thank you for your loyalty, and we’re excited to be part of your future celebrations! 💕
Beautiful, high quality dresses
We have absolutely loved every dress we have received from Joyfolie.
My orders have shipped quickly and were well packaged.
The dresses were of great excellent quality that will stand the test of time.
2 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
We’re so happy our pieces have brought joy and lasting quality to your wardrobe! 💖 Thank you for sharing your thoughtful feedback
Customer service helped me a lot when I…
Customer service helped me a lot when I had an issue. I love their dresses!
23 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
It means so much to hear our team was helpful and that you adore your dresses! ✨ Thank you for your kind words
Impressive sales deals
I got a couple dresses on sale. I’m not the type to spend more than $50 on a dress usually, so it was a great deal to find dresses marked down to $20 or $30, and they’re so beautiful!
21 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
Thank you so much for sharing! 💕 We’re so happy you found some great deals and that you love the dresses. It truly means a lot to us—hope you enjoy wearing them and feel amazing in every one! ✨
Dress is beautiful
Dress is beautiful, great quality and exactly as expected.
14 oktober 2025
Review zonder uitnodiging
Antwoord van Joyfolie
Thank you for sharing! We’re delighted the dress turned out exactly as you hoped and that you’re pleased with it 💖 We truly appreciate your thoughtful review ✨
Great little find
Great little find! So happy to have found this store. Their product is amazing, great quality. my daughter absolutely loved her shoes. You can tell their products are very well-made. Can't wait to purchase again!
18 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
We’re thrilled you came across our store and had such a positive experience! It’s lovely to know the shoes brought happiness and that the quality met your expectations. Thank you for your thoughtful review. We look forward to serving you again in the future.
I love the dress I received
I love the dress I received! True to size clothes and good cs team
4 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
We’re delighted to hear you love your dress and that it fits true to size! ✨ Your support means so much to us 💕
The customer service is excellent
The customer service is excellent. The quality of the dresses are magnificent.
10 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
We’re so happy to hear you loved our customer service and the quality of our dresses! ✨ Thank you for sharing your experience 💕
I love the dresses I ordered
I love the dresses I ordered. I am so OBSESSED! I will definitely order again.
11 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
Yay! We’re so happy you love your dresses 💖 Thank you for sharing your excitement, and we look forward to your next order ✨
Antwoord van Joyfolie
We’re so happy to hear you’re enjoying our products and customer service! ✨ Thank you for sharing your experience 💕
HORRENDOUS CUSTOMER SERVICE
Make sure whatever you buy you’re going to keep because the customer service is the most horrendous that I’ve ever dealt with. Over 20 emails later trying to initiate a simple return for store credit (which then put me past my 30 day time), I eventually was granted an extension. I sent my items back within a few days of being granted the extension, I was then told that the “week long” extension was no longer being provided, and that I could either pay to have the items I did not want shipped back to me or I could consider them donated. (there was no time notated on the extension and again they were shipped back in less than a week.)
After threatening to file dispute charges, I was finally granted store credit that has to be used within a certain amount of time.
Save your time, save the hassle. Truly the worst company I’ve ever dealt with.
12 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
We’re so sorry to hear about your experience and completely understand your frustration. We sincerely apologize for any miscommunication or inconvenience during the return process.
Please know that your situation was reviewed carefully, and multiple exceptions were provided to accommodate your return and issue store credit, even though the return was outside our standard 30-day window. We allowed the return to be processed after the original return window, extended the timeframe for you, and provided an additional exception to issue store credit despite the previous extension having lapsed.
Our return policy is always clearly posted on our website, and we advise customers to review it prior to checking out. While we genuinely wish we could make exceptions for every scenario, we are required to follow the policy to maintain fairness and consistency for all customers. Store credit for discounted orders also has an expiration period, as outlined on our site.
We truly empathize with how stressful this process has been and understand that it impacted your trust in us. Your feedback is valuable and will help us improve communication and processes moving forward.
Hands-down best company
Hands-down, best quality items at great prices and they have top-notch customer service. I am a forever customer and will be telling everyone about them.
11 februari 2026
Review zonder uitnodiging
Antwoord van Joyfolie
We’re so thrilled to hear this! ✨ Thank you for your kind words and support. We’re grateful to have you as a forever customer and truly appreciate you sharing Joyfolie with others 💕
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.