Another big thank you to Tom at JPC for his expertise, this time in sorting out the remote controller for our bow/stern thruster. Customer service at its best.
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Lees wat reviewers zeggen
5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Toon meer
Bedrijf heeft geantwoord
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Toon meer
Bedrijf heeft geantwoord
I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Scheepsbouwkundig ingenieur
- ook in
- Airconditioningsystemen leverancier
- Elektronische onderdelenwinkel
- Ketel- en verwarmingsdienst
- Koelkastreparatieservice
- Koelkastwinkel
Geschreven door het bedrijf
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.
Contactgegevens
Riverside Estate, Brundall, NR13 5PL, Norfolk, Verenigd Koninkrijk
- 01603 784884
- sales@jpcdirect.com
- jpcdirect.com
4,8
Uitstekend
414 reviews
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Antwoord van JPC Direct Limited
Really glad we could help and appreciate your taking the time to leave us a review - Greg (JPC)
Antwoord van JPC Direct Limited
Good news - thanks for the review - Greg (JPC)
Antwoord van JPC Direct Limited
Happy to hear it. Thanks for taking the time to leave a review - Greg (JPC)
great service 10/10
21 mei 2025
Antwoord van JPC Direct Limited
Well we can't ask for a much better score than that - many thanks for the support - we really appreciate it - Greg (JPC)
Well packaged
Well packaged. Fast delivery, meant we were back on the road fully functional for our next trip
19 mei 2025
Antwoord van JPC Direct Limited
Great news - thanks for letting us know and for showing us your support by leaving a review - Greg (JPC)
Returning customer…
Have used this company in the past and they continue to offer a flexible and helpful service, will use again
15 mei 2025
Antwoord van JPC Direct Limited
Thanks, Graham - we really appreciate your support - Greg (JPC)
Sleipner 100/185 Bow thruster
I have enjoyed a good experience with this company and can thoroughly recommend.
I was guided by Tom on my choice of bow thruster to be fitted by myself to my Sealine F43. I am grateful to Tom who imparted much guidance and tips including a wealth of technical information to make this installation as seamless as possible which it was.
My boat was relaunched last week and the performance of this beautiful engineered thruster was amazing.
Thank you very much.
Trevor Grigg.
2 mei 2025
Antwoord van JPC Direct Limited
Trevor we are just delighted to provide the service that you needed and very grateful that you felt able to show your appreciation is such a way - Thanks so much - Greg (JPC)
Brilliant service
Brilliant service. Absolutely on the ball withbevery aspect. Answered the phone quickly and was immediately able to help. Nothing too much trouble.
6 mei 2025
Antwoord van JPC Direct Limited
Great news, John and delighted that we were able to get the issue resolved in a trouble-free manner. Really appreciate your support. - Greg (JPC)
Really impressed by JPC Direct
Really impressed by JPC Direct, their knowledge, product range and personal service. Greg has been excellent at sourcing and supplying hard to find Isotherm spare parts. Wouldn’t hesitate to use again and recommend.
6 mei 2025
Antwoord van JPC Direct Limited
Thanks for your support, John. Really glad that we were able to help you out. - Greg (JPC)
Antwoord van JPC Direct Limited
Always good news - and we really appreciate your support - Greg (JPC)
Disappointed in shipping costs
Disappointed in shipping costs. Don’t recall the site asking for shipping preference and most $ approach was used. Between VAT and shipping paid 3x for product
2 mei 2025
Antwoord van JPC Direct Limited
Hi Valentine - I am very sorry that you were unhappy with the service - I am afraid that the cost is standard for courier delivery from the UK to the US - and we use Fedex as they are the most reliable courier - turning around delivery over a weekend is arguably a pretty good service. I am sorry that you felt let down by the service that we provided.
Kind regards -
Good service
16 april 2025
Antwoord van JPC Direct Limited
Thanks for the review! - Much appreciated - Greg (JPC)
Working for JPC
Started working for JPC last month and I'm sad to be leaving so soon due to moving to Wales.
Management and employees have been really welcoming that I've felt part of the team straight away.
I will miss the girls M&S so much as they've been amazing to work with.
I can't express how much I appreciate everything JPC has done for me by taking me on and trusting me to work along side them.
Thank you.
12 april 2025
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Hi mate - I think you have the wrong JPC - good luck in Wales. - Kind regards, Greg
Overcame delivery issues with great customer service
It took a while to sort the delivery issue and the staff at JPC helped in finding the package. Happy with the customer service from Greg and happy with the service kit. We could have avoided the delivery issues if I had known who the local delivery carrier was since the attempted delivery notice was somehow lost. Thank you again.
27 maart 2025
Antwoord van JPC Direct Limited
Hey - am glad we got there in the end, and everything is working OK. Thanks for leaving a review. Greg (JPC)
Ordering and Delivery was very easy
Ordering and Delivery was very easy and all replacement parts where Delivered on time would highly recommend this company
31 maart 2025
Antwoord van JPC Direct Limited
Dave - Thanks so much for taking the time to leave a review - we really appreciate it - Greg (JPC)
Antwoord van JPC Direct Limited
Glad we were able to help. Thanks for the review - Greg (JPC)
Product was received super fast
Product was received super fast, very well priced - thank you
24 maart 2025
Antwoord van JPC Direct Limited
Really glad that our online service worked out well for you - thanks for the review, - Greg (JPC)
They were able to provide a particular…
They were able to provide a particular size and shape of product, that most other sellers were unable to provide.
3 maart 2025
Antwoord van JPC Direct Limited
Thanks for the review! Much appreciated- Greg (JPC)
Fast efficient service
Fast efficient service. Product in stock and delivered the next day. All great.
18 maart 2025
Antwoord van JPC Direct Limited
This is what we like to hear. Thanks for taking the time to let us know. - Greg (JPC)
Very efficient service from JPC Direct.
13 februari 2025
Antwoord van JPC Direct Limited
This is always good news - thanks for the review - Greg (JPC)
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