Another big thank you to Tom at JPC for his expertise, this time in sorting out the remote controller for our bow/stern thruster. Customer service at its best.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Toon meer
Bedrijf heeft geantwoord
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Toon meer
Bedrijf heeft geantwoord
I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Scheepsbouwkundig ingenieur
- ook in
- Airconditioningsystemen leverancier
- Elektronische onderdelenwinkel
- Ketel- en verwarmingsdienst
- Koelkastreparatieservice
- Koelkastwinkel
Geschreven door het bedrijf
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.
Contactgegevens
Riverside Estate, Brundall, NR13 5PL, Norfolk, Verenigd Koninkrijk
- 01603 784884
- sales@jpcdirect.com
- jpcdirect.com
4,8
Uitstekend
414 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Tom responded immediately to my query…
Tom responded immediately to my query and special ordered a part for my Isotemp water heater. Arrived on time and at a fair price.
26 november 2024
Antwoord van JPC Direct Limited
Brian - Thanks so much for leaving us a review - we appreciate your support - Greg (JPC)
Antwoord van JPC Direct Limited
Hi Nicholas - Thanks for the kind words - nice to hear! - Greg (JPC)
Antwoord van JPC Direct Limited
Thanks, Dean - Glad we could help! - Greg (JPC)
Antwoord van JPC Direct Limited
Good news! Thanks for taking the time to leave a review- Greg (JPC)
Quick Resolution of Purchase Issue
There was an error in the initial item picking -- I ordered 2 items and only 1 was shipped out. After a quick email to JPC Direct, the 2nd item was immediately shipped to me. I understand that mistakes happen and the quick resolution of the problem was great. I would definitely order from JPC again.
23 oktober 2024
Antwoord van JPC Direct Limited
Glad we got it sorted in the end - Thanks for the review - Greg (JPC)
Antwoord van JPC Direct Limited
So pleased we were able to help. Thanks for the review - Greg (JPC))
Outstanding Service from JPC Direct
Outstanding Service from JPC Direct. I placed my first order with them recently and was delighted to receive my item promptly. Highly recommended.
3 oktober 2024
Antwoord van JPC Direct Limited
Thanks so much for the kind words. We really appreciate your support. - Greg (JPC)
Antwoord van JPC Direct Limited
Glad we were able to help. Thanks so much for taking the time to leave a review - Greg (JPC)
Painless transaction
Painless transaction, web site easy to use, delivered the next day ordered.
7 oktober 2024
Antwoord van JPC Direct Limited
Thanks for taking the time to leave a review. We really appreciate it - Greg (JPC)
Antwoord van JPC Direct Limited
Thanks for the review. We really appreciate the support - Greg (JPC)
Outstanding Service
Outstanding Service! Items received rapidly following order. 👍
4 oktober 2024
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Hi Paul - Thanks very much for the review - we really appreciate your support - Greg (JPC)
Buying from the other side of the world…
Buying from the other side of the world yet I got a response to my question in minutes and the delivery took only 5 days better service than buying in Australia
Many thanks
27 september 2024
Antwoord van JPC Direct Limited
Great news! Thanks so much for the lovely review. We really appreciate your support. Greg (JPC)
very quick at everything 🙏😎🫡
26 september 2024
Antwoord van JPC Direct Limited
Great to hear! Thanks for the review - Greg (JPC)
Bow Thruster Parts Replacement
The guys at JPC were really knowledgable and available to answer all technical questions. Tom clarified a few points that I raised and my order was available promptly at a very competitive price 👍
23 september 2024
Antwoord van JPC Direct Limited
Cheers, Patrick. Thanks so much for leaving us a review - glad we were able to help - Greg (JPC)
JPC have a great reputation and it's well deserved
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoided, researched whether a part vs. whole bow thruster would work and collected our boat for repair, which saved us a 5-hour round-trip, then completed the job earlier than planned which really helped us out. Our bow thruster now works like a dream! A completely trustworthy provider with an awesome service.
9 september 2024
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Thanks so much for leaving us such a thoughtful and glowing review - we really appreciate your support and gratitude for our service. We'll certainly be sharing it with our future customers! - Greg (JPC)
Antwoord van JPC Direct Limited
Cheers for the review. Much appreciated! - Greg (JPC)
Recommended
Contacted JPC Direct as I needed some spare parts for our Webasto diesel heater. Customer service was very good, with a very prompt delivery. Would recommend.
6 september 2024
Antwoord van JPC Direct Limited
We are very grateful for your appreciation and support - many thanks! - Greg (JPC)
Antwoord van JPC Direct Limited
Great to hear! We really appreciate your support. - Greg (JPC)
Very responsive in answering queries
The company were very willing and quick to respond to my queries on the dimensions of an item prior to my committing to buy.
29 augustus 2024
Antwoord van JPC Direct Limited
Glad we were able to help you get this sorted - thanks for the appreciation - Greg (JPC)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.