Another big thank you to Tom at JPC for his expertise, this time in sorting out the remote controller for our bow/stern thruster. Customer service at its best.
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Lees wat reviewers zeggen
5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Toon meer
Bedrijf heeft geantwoord
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Toon meer
Bedrijf heeft geantwoord
I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Scheepsbouwkundig ingenieur
- ook in
- Airconditioningsystemen leverancier
- Elektronische onderdelenwinkel
- Ketel- en verwarmingsdienst
- Koelkastreparatieservice
- Koelkastwinkel
Geschreven door het bedrijf
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.
Contactgegevens
Riverside Estate, Brundall, NR13 5PL, Norfolk, Verenigd Koninkrijk
- 01603 784884
- sales@jpcdirect.com
- jpcdirect.com
4,8
Uitstekend
414 reviews
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9 september 2024
Antwoord van JPC Direct Limited
:) Thanks for the thumbs up! - We really appreciate it. - Greg (JPC)
Antwoord van JPC Direct Limited
Good too hear - thanks for the support - Greg (JPC)
My order was processed and shipped…
My order was processed and shipped almost immediately and delivered the Help and advice was freely given.
5 september 2024
Antwoord van JPC Direct Limited
Glad we could help you out. Thanks so much for the review - Greg (JPC)
Shipping was fast and was the exact…
Shipping was fast and was the exact product fit I needed. Will definitely use this sele4 again.
21 augustus 2024
Antwoord van JPC Direct Limited
Hi David - Thanks very much for your review - we really appreciate your support - Greg (JPC)
Antwoord van JPC Direct Limited
Thanks for the review! Much appreciated - Greg (JPC)
Well packaged excellent price and quick…
Well packaged excellent price and quick dispatch. Email quickly answered over delivery time and tracking provided. My only criticism would have been that it would have been useful if the tracking was included after initial purchase. Just to mention once I received the tracking advice the pallet company were very helpful.
27 augustus 2024
Antwoord van JPC Direct Limited
Hi Ruth
Thanks so much for the lovely review - we appreciate your support. Just for info, the online purchase and the booking of the pallet shipment are two separate processes - which is why we are not able to provide tracking details at the point of purchase. So glad you were pleased with the fridge and the service.
Greg (JPC)
Antwoord van JPC Direct Limited
Many thanks for the review. We appreciate your support very much! - Greg (JPC)
Antwoord van JPC Direct Limited
Many thanks! Cheers for the review. - Greg (JPC)
Happy Emerson heater element customer.
Fantastic service, extremely pleasant and helpful staff.
Item delivered within 24hrs.
30 juli 2024
Antwoord van JPC Direct Limited
Thanks very much for the review - we really appreciate your support - Greg (JPC)
Very fast delivery, good product
Very fast delivery, good communication from Shaun the delivery driver ensured a smooth handover. Fridge is smart and silent running.
15 juli 2024
Antwoord van JPC Direct Limited
Glad it went well. Thanks for taking the time to leave us a review - Greg (JPC)
Returning customer
Returning customer. Great service as always. Many thanks.
31 juli 2024
Review zonder uitnodiging
Excellent service ,instillation and pricing
I would just like to thank Tom and Alf for the quality workmanship and service on the installation of my bow thruster and wiring of my windlass anchor. Very knowledgeable and professional company and competitive pricing . Would definitely use again. Many thanks Mark.
29 juli 2024
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Really nice to hear. Thanks so much for showing your appreciation by leaving us a review. We really appreciate your support. - Greg (JPC)
Such quick service
22 juli 2024
Antwoord van JPC Direct Limited
Thank you! Glad you got what you needed. - Greg (JPC)
Exceptional customer service
The quality of the products and the prices were great and the after service was second to none, especially when there were parts missing and they shipped out replacements immediate and I received them the next day
15 juli 2024
Antwoord van JPC Direct Limited
Thanks so much for leaving us a review - makes it all worthwhile - Greg (JPC)
Tom was very helpful with diagnosis confirmation
Tom was very helpful confirming my diagnosis for a faulty Sleipner bow thruster. The required thermo switch was delivered the following day after order.
25 juni 2024
Antwoord van JPC Direct Limited
Hi Alan - Thanks very much for taking the time to leave a review - we really appreciate your support - Greg (JPC)
Great Service
A great service. Tom was extremely helpful and managed to get the part I needed out to me next day delivery.
13 juni 2024
Antwoord van JPC Direct Limited
Chris - Many thanks for taking the time to leave a review - we appreciate the support - Greg (JPC)
Antwoord van JPC Direct Limited
Thanks for the review. We really appreciate it - Greg (JPC)
Antwoord van JPC Direct Limited
Thanks so much for the positive review. We really appreciate your support. Greg (JPC)
JPC Delivered for me when I needed a Part Urgently
Needed a part urgently for completion of work on my boat ahead of a long awaited family trip. JPC arose to the challenge and got the the parts to be overnight. First rate communication and teamed with a great courier service that delivered on time as promised, who could ask for more. Will use again for sure. Highly recommended to all.
3 juni 2024
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