Another big thank you to Tom at JPC for his expertise, this time in sorting out the remote controller for our bow/stern thruster. Customer service at its best.
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Lees wat reviewers zeggen
5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Toon meer
Bedrijf heeft geantwoord
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Toon meer
Bedrijf heeft geantwoord
I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Scheepsbouwkundig ingenieur
- ook in
- Airconditioningsystemen leverancier
- Elektronische onderdelenwinkel
- Ketel- en verwarmingsdienst
- Koelkastreparatieservice
- Koelkastwinkel
Geschreven door het bedrijf
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.
Contactgegevens
Riverside Estate, Brundall, NR13 5PL, Norfolk, Verenigd Koninkrijk
- 01603 784884
- sales@jpcdirect.com
- jpcdirect.com
4,8
Uitstekend
414 reviews
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Easy website to navigate
Easy website to navigate, same buying online and a better than expected delivery time.
Well Done 👏
30 november 2023
Antwoord van JPC Direct Limited
This is always nice to hear - many thanks for taking the time to let us know. - Greg (JPC)
Antwoord van JPC Direct Limited
Good news! Glad it arrived safely - thanks for the review - Greg (JPC)
All perfect.
22 november 2023
Antwoord van JPC Direct Limited
Thanks so much for this. Kind regards - Greg (JPC)
Very nice and quick service
8 november 2023
Antwoord van JPC Direct Limited
Thank you! Much appreciated. - Greg (JPC)
Easy to locate the part required on…
Easy to locate the part required on your website, and straight forward check-out and payment procedure
30 oktober 2023
Antwoord van JPC Direct Limited
Good to hear! Thanks very much for the positive review. - Greg (JPC)
Excellent service
Item didn’t appear to be complete, O ring was missing, Tom checked with packaging of the same item in warehouse and was able to tell me that the o ring was loosely packed with item. So my mistake - I threw it out with packaging . Usefully Tom sent me dimensions of O ring and I was able to find a replacement.
10 november 2023
Antwoord van JPC Direct Limited
We got there in the end! Many thanks for the positive review - Greg (JPC)
quick response!
6 november 2023
Antwoord van JPC Direct Limited
Which is more than can be said for this reply! Many thanks for the support. - Greg (JPC)
Antwoord van JPC Direct Limited
Cheers, Guy! Thanks for the review. Much appreciated. - Greg (JPC)
Antwoord van JPC Direct Limited
Hi Donald - Glad we could be of service - thanks for the review - Greg (JPC)
Antwoord van JPC Direct Limited
Thanks for the review. It is much appreciated - Greg (JPC)
These guys are super easy to deal with…
These guys are super easy to deal with and know their stuff.
They also ship items fast after receiving payment. Huge thanks
19 oktober 2023
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Thanks fso much for the review. We really appreciate your support. Greg (JPC)
Isotherm replacement door latch
Item was in stock very fast delivery of the new kit packaging was excellent
Replacement door latch now installed
Would definitely recommend JPC direct
19 september 2023
Antwoord van JPC Direct Limited
Thanks for the review, Martyn. Greatly appreciated! - Greg (JPC)
Good product range and great service
Good product range and great service. Item arrived in good time and was well packed to avoid damage in transit.
30 augustus 2023
Antwoord van JPC Direct Limited
Many thanks for the kind words. We really appreciate your support. - Greg (JPC)
Antwoord van JPC Direct Limited
Many thanks for the review - much appreciated! - Greg (JPC)
Excellent Service
Received product but some bits missing- called them and immediately sent replacement; no fuss, no quibble. Thoroughly recommend.
24 augustus 2023
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Hi Bob - Thanks for the kind words. Glad we got it sorted in the end! - Greg (JPC)
Excellent Service from start to finish
Excellent Service from start to finish. Had a query prior to placing an order. Phone was answered quickly and person who ansered to phone answered my query. Didn't have to wait to be transferred. I had a problem when installing the fridge, due to wiring on my boat Again excellent response from JPC.
16 augustus 2023
Antwoord van JPC Direct Limited
Hi Dave - Many thanks for taking the time to leave us a review. We really appreciate your support. Greg (JPC)
Excellent service- quick delivery
14 augustus 2023
Antwoord van JPC Direct Limited
Hi Valerie - many thanks for taking the time to leave a review - Greg (JPC)
The fridge was delivered quickly and…
The fridge was delivered quickly and was well packaged 📦
1 augustus 2023
Antwoord van JPC Direct Limited
Thanks for the review - much appreciated! - Greg (JPC)
Great experience with JPC Direct
I ordered the ThermoCall TC4. However, it was obsolete. Tom contacted me and kindly offered to replace with the newer ThermoConnect TCON2 model. It works brilliantly!
Thank you.
10 juli 2023
Antwoord van JPC Direct Limited
Thanks for leaving a review. We really appreciate it - Greg (JPC)
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