I placed an order and when it did not arrive, I sent a series of 4 emails asking if there was any hold up. All greeted with silence. What disgraceful customer service. I am now going to escalate to Pa... Toon meer
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This is really an amazing little cushion, I sat on it for a few hours the 1st evening. I couldn't believe how comfortable it was & to already feel less pain in my lower back when I stood up. It has im... Toon meer
My knee discomfort (as a 22 year old replacement) has reduced significantly!! When I do need revision surgery......I am certain it will be a great asset....
Product is great so far. Translation of packaging/directions for use of the Waist Relax Mate not so great. "Points for attention - Do not use malignant tumors within 20 minutes after meals." Not kiddi... Toon meer
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I had to pay post office £12 to receive…
I had to pay post office £12 to receive package!! You didn’t pay postage
Delivery problems
Delivery took to long ,even with the problems making deliveries I paid £7 extra .Jumbokiwi don’t answer their emails I sent two . When the parcel was delivered I had to pay another £12 to Royal Mail , So I’m not keen to use them again
This product seems to work
This product seems to work, I haven't had time to use it properly as it arrived late and I had to pay Customs Duty. Be aware that if you do choose to buy this item in then UK you will be charged £12.86 for Customs Duty which JumboKiwi do not pay their end in China!!
Amazing!!!
After several years of lower back pain, a change of bed, creams, lotions and potions, a large whole in my bank balance due to physio’s and acupuncture a friend recommended a JumboKiwi. To be honest I purchased it half heartedly thinking how can a cushion solve the problem but having tried everything else I had nothing to loose - well I’ve eaten my words, after just 2 weeks of using it I can honestly say, it’s the first time in many years that I’ve got out of bed without a twinge, i’ve got a lot to thank my JumboKiwi for, I’m one happy lady.
The customer service is dreadful
The customer service is dreadful. Twice I ordered 2 white ones as I already have one and like it....twice they sent me grey ones with straps. I emailed them and they ignored me
Now I am stuck with 4 grey ones!!! Never again
Bought this one for my partner when he…
Bought this one for my partner when he keeps pinching mine, he loves it, helps him sleep better, his back and hip feel better
Very comfortable protects my knees when…
Very comfortable protects my knees when sleeping
Great aid to comfortable sleep
Excellent all round , helped aches in my back I get 1st thing in the morning , with the first week of use
Took a few nights to get the right…
Took a few nights to get the right positioning. But now I have I find the cushion comfortable
Bought for a friend and she said give…
Bought for a friend and she said give it four stars as she never gives anything top marks but to be honest it as helped her loads
Brilliant easy to use with great benefits!
Love my knee pillow. Have had a knee replacement middle of March. Had been using a pillow to cushion knee! My knee pillow s so much better, cushion’s my knee and enables me more movement! Would recommend this to all!
Just took a long time to arrive
Great product
Good Service from Jumbokiwi
Good Service from Jumbokiwi, products helps align spine
It is working well for my husband
It is working well for my husband. The only thing I would say is when you send something just an instruction which way round it goes. However it is a brilliant product. Husband has had the best couple of nights sleep. So good he has now starting to snore again. Lol
Pain free
Even though the pillow took a while to arrive (expected in these current times), it is already making a difference with my sleep and pain. I no longer have back pain on waking in the morning.
Recommend to anyone who has knee and back pain at night.
Great pillows worth every penny
Great pillows worth every penny , eases the pain in hip and bsck, highly recommended fed
Great product
Communication and delivery were good.
Product works well.
Thank you.
The item was ordered last year in…
The item was ordered last year in November. It was received yesterday. The item, however, is just what she wanted!
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