June Bridals Reviews 

I have been trying to contact June bridals for a return for over a week now. I have send emails and Facebook messages and had no response, is so frustrating. I feel they are prolonging the response to be out of the return policy day.

I have asked for a refund and have recieved one delayed response. I've emailed multiple times (March 28, April 3,7,10,14) and have not recieved a return shipping label. This website is a scam!! I will be filing a dispute with my bank. Buyers be ware.

Have sent several emails and they are not responding to emails about a return. Our next step is to dispute charges with the bank.

I ordered a dress from June Bridal, and while it was pretty, the dress was not for me. It was too long and did not fit right. I contacted customer support the day after receiving the item to ask for a return. They finally responded to me 4 days later and requested more information, which I gave them the same day. I now have not received a response in 5 days. I have sent several follow-up emails and still nothing. I just want to return my dress. Very frustrating experience.

The dress I bought was beautiful it just wasn’t the right dress for me. Like others who have reviewed June Bridals in the past I as well have had issues with the Customer Service. The day after I received my dress I sent an email to the return center requesting a return. No response. Sent another email without response. Tried to contact their Facebook page. No response.

It is very frustrating. June Bridals is a nice company, but nice companies don’t succeed if they don’t have good customer service.

Ordered a standard size without alterations. Dress had considerably shorter sleeves than images in listing. Strings were hanging off the dress all over the place. I requested a return from customer service as stated in their return policy. It was only 2 days after delivery. No response. I sent another email 5 days after that. Still no response. Finally, I had to dispute the charges with my credit card company. Definitely a Customer-NO-service company. Save yourself the hassle.

Just wondering I ordered a dress on April 3rd I’m just wondering how long it will take to get to mw’

Customer service was good dress is gorgeous and although I ordered the wrong size they were able to get me a new one quickly and refund me partially. Thank y’all so much !!!!

Great service dress is drop dead gorgeous 🥰

I ordered a dress in February. My credit card was charged immediately but the dress didn’t arrive until March 28. The quality of the dress was very poor - the bow was off-center, the material was cheap. I have emailed daily and called, but have gotten no response. The website says I need a return authorization and must return within 7 days, but how can I do that if no one gets back to me? I will be taking it up with my bank. Very disappointed, as I paid over $200 for this dress.

So, after writing my review here, I received a reply from June Bridals, offering to allow me to return the dress (minus $50 shipping), plus I would have to pay to ship the dress to China. Alternatively, they offered to refund me $150 and I could keep the dress, which I accepted, but now they're ghosting me again.
What do I need to do to get this resolved?

Horrible customer service. Emailed many times and received no response. They say to return something you need authorization. You’ll never get the authorization. They never answer emails to help you. Worse customer service ever!

The worst customer service ever! Waiting for over 3 weeks for a response back to “confirm a partial refund “. They suggested that they refund me approximately $95 instead of me returning. Which is fine because of shipping to China. However, can’t get a response back to confirm this now! What a waste of time and resources for me. I would never order from them again. Ever!!

Continuing issues:
After 13 days of emailing for a return form and address, I finally received one after posting 1 star review on here. So here's another with an update.

To return the misrepresented dress(it did not look or fit as marketed) would cost me $142! The dress cost $278! That's a $136 refund!

The return email said it would be a $50 loss in shipping not 50% of the purchase price.

So now no refund, no partial refund, and a boxed up dress with no where to go. And AGAIN no response from customer (no)service
Do not order from June Bridal
Dress ITEM CODE:#RT_839432

I honestly have no clue how people are expected to supposed to wear this dress. The chest area is WAY too high. I may not be a spring chicken anymore, but it also does not suit someone in their teenage years - still way too high for one of my daughters. The clasps that hold the bows on in the back are these cheap snap buttons that are plastic and were barely sewn into place. One already broke - the first time I even tried it on, so now I cannot even return the dress because my wedding is in about 8 weeks. I have to try to have this altered if possible, and with such a quick turn around, it's looking more and more like the sewing lessons I took at age 9 are going to have to suffice to fix my own dress...with satin fabric no less. It's a shame because style wise it was the exact dress I was searching for.

I have to admit—I was terrified after placing my order and then seeing the reviews. I ordered a custom-size wedding dress without checking first, and panic immediately set in. I reached out to June Bridals' customer service right away, and they were amazing! They responded quickly, addressed all my concerns, and even sent me real photos of a completed dress from their shop so I’d know exactly what to expect.

To my surprise, my dress arrived a full week earlier than expected—and it was stunning. The quality was incredible—heavy, well-made, and honestly even more beautiful than the photos on their site. I wore it for my elopement wedding in the mountains and felt absolutely gorgeous.

And the price? A total steal for the quality I received. I’m beyond happy with my experience and highly recommend June Bridals!

The dress was absolutely beautiful and well made. The dress did run a bit small and I had to order another. Customer service was so helpful and shipped my new dress out quickly! High quality dress and very elegant!

They saved me from buying a second dress because I was confused with the color on my order. They went above and beyond for me to not purchase the second one. Great customer service!

I ordered my dress with no issues. It arrived earlier then they said it would. AND I LOVE IT!! Really beautiful. However, get a size smaller then the measurements say, mine was much too large. Good news is that customer service helped me purchase a smaller size and refunded me. Also, don't be scared when it is delivered, it comes vacuum packed and you can't imagine that your dress could be sooo small. But it bounces right into place. I'll pay to have it steamed and maybe a small alteration - but otherwise I love it!!

People, please read the reviews before you buy from this fraudulent company and BELIEVE THE BAD REVIEWS. I ordered two dresses, and they came beat up in a soft bag. The dresses themselves are shoved into smaller plastic bags and one bag had a big hole in it. When I took the dresses out, not only is the quality laughable, but they look nothing like the pictures. Which leads me to believe they paid for the positive reviews on their site, or just aren't allowing anything but positive reviews to be published and visible. There are rhinestones and sequin embellishments where there shouldn't be, a bow that is safety pinned to the back of the dress instead of sewn in, very clear and visible breast pads, sleeves were ridiculously short (and I'm not a tall woman) the lace hem line was not finished, but rather just looked cut with scissor and sent off with a raw hem? I emailed them for a return the day I got them, March 5th. It’s now March 19th, and I have received one email from them just two days ago asking me to take pictures of myself in the dresses. That is absolutely inappropriate. Especially since my issue wasn't the fit. It was quality and misrepresentation in pictures on their site. Where in their return policy does it say to be able to return a dress you have to submit pictures of yourself?! This is absolutely a scam company. I am going to have to take this up with my bank because I fear they have taken my money and with this kind of lack of communication, they will never allow a return and give me the runaround. I'm positive that even if they did "approve" me to make a return and send these items back, they would find some "issue" or reason not to proceed with the refund once received. So sad when buying a wedding dress should be a wonderful experience. BUYER BEWARE!!! DO NOT BUY!!! FRAUD COMPANY

Update: Even though these dresses are misrepresented in the pictures they have posted on their website… and are not the same at all…I received and email saying I need to return them to China and they will charge me $80 to return the items. So basically, they can send you whatever they want and then charge you to send them back and keep a bunch of your money, even though you didn’t get close to what your ordered! This is false advertisement! DO NOT BUY FROM THIS FRAUDULENT COMPANY.

Was offered a refund on March 19th. It’s now March 24th, Never heard back. Never refunded. Not surprising. Will be reporting this company to the BBB and Federal Trade Commission.

PURCHASED A DRESS AND IT DOES NOT FIT. TRIED EMAILING AND CHATTING BUT IT'S A RUN A AROUND. YOU ONLY HAVE 14 DAYS TO RETURN AND NO ONE HAS NOT RESPONDED YET . HORRIBLE !!