I was a little skeptical about buying my wedding dress online, but this was totally worth it. The dress was beautifully made, and was very chic and elegant. The quality of the dress was also pretty gr... Toon meer
Bedrijf heeft geantwoord
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Horrible experience. Don't be fooled by their fancy website! Not only was the dress different than the picture the color was splotchy and inconsistent. I immediately shared with them I wanted to... Toon meer
Bedrijf heeft geantwoord
DO NOT buy from June Bridal/ returns are a nightmare. They advertise easy returns- WRONG- they deduct an unreasonable amount for shipping, then ask you to insure and ship to CHINA - leaving you wi... Toon meer
Bedrijf heeft geantwoord
The dress was well priced, fast shipping, great communication from the team, tracking on the shipment was helpful. I havent worn the dress, only tried it on, but seems well made. I did not do custom... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop wedding dresses, bridesmaid dresses, prom dresses, formal dresses & evening dresses at affordable price. High quality dresses come in all styles and silhouettes.
Contactgegevens
Beijing, Verenigde Staten
- junebridals.com
3,1
Gemiddeld
351 reviews
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Just horrible all around
Doesn’t look like the picture and customer service is horrible! Never get any response until maybe a month later if you’re lucky.
1 mei 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Josie,
Thank you for your feedback, and we’re truly sorry to hear the item didn’t meet your expectations. We strive for complete transparency, so we’d like to gently clarify that the product images and descriptions are carefully measured to reflect the actual design. However, size discrepancies can sometimes affect how the garment fits and appears, which may explain the confusion.
To resolve this, we’ve already sent you return instructions via email (please check your inbox or spam folder).
We genuinely want to make this right for you!
Thank you for your understanding.
Best regards,
Junebridals
Amazing!
These are beautiful knock offs of the designer dresses. Would definitely recommend. I got so many compliments and it fit like a glove. Not see through at all and stretchy material.
8 mei 2025
Antwoord van June Bridals
Dear Melissa,
Thank you so much for your kind words! 🌟 We’re thrilled to hear you loved the dress and that it fit perfectly. Your recommendation means the world to us! Come back anytime for more styles that combine quality and elegance. Happy styling!
Best regards,
Junebridals
Poor communication
I ordered a dress that sadly just wasn't what I was expecting and am trying to return but despite multiple emails now, there's no response and it's eventually going to fall out of the return period. I was going to just order another dress on their site but if this is the level of service I get, I may just look elsewhere :(
1 mei 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hi Alex,
We sincerely apologize for the frustration caused. After reviewing our records, we couldn't locate any emails from your order. To ensure we address this promptly, could you confirm if your messages were sent to support@junebridals-service.com? If so, please reply with your contact details and order number, and we’ll prioritize resolving this immediately.
We value your trust and will do everything to make this right.
Best regards,
The June Bridals Team
Never buy from June bridal
My dress came, I didn't order custom measurments just a regular size 8 but it fit. Does not look like the dress in the picture. The quality was awful. Sleeves were oversized by way too much and not sown properly, loose threading and over all sloppy. So I try to return to get a refund because I am not wearing something slopt together on my wedding day. I tried emailing repeatedly with no answer back, I even tried to call a number numerous time that I found on the website with absolutely no answer. I've tried to get in contact with this company over a dozen times with no answer, absolutely no customer service. So, I guess I was taken for a few hundred dollars, left with a crappy dress that I won't be compensated for and my wedding is in July so thank you June bridals for making the wedding process even more stressful and costing me more money. I will never buy anything from them again and will let everyone know of the incident so it doesn't happen to anyone else I know.
5 mei 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Ella,
We sincerely apologize for the delayed response to your concerns. We will prioritize your case today and email you a detailed resolution by the end of the day.
To address your experience:
We will issue a full refund of the cost of the returned product (The round-trip shipping cost will be deducted from the refund) after you return the dress, according to the return policy.
A return instruction will be provided for your convenience.
We deeply regret the stress this caused and are committed to resolving this urgently. Please check your inbox later today for our follow-up email.
Thank you for being so patient,
June Bridals
CUSTOMER SERVICE IS APPALLING
CUSTOMER SERVICE IS APPALLING! DON'T BUY FROM HERE! They sent me the wrong dress color and the fabric was different than the photo. Also, the same dresses are on amazon for half the price. I am trying to get a clear answer on if if they're trying to double charge me for shipping to send the dress back for my full refund and they don't respond. I wish I looked at the reviews to this site beforehand.
24 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Mollie,
We apologize profoundly for the delay in addressing your concerns. We will resolve this matter today and send a detailed email response before the end of the day.
Here’s what we’ll do:
Provide clear instructions for a seamless return process.
Issue a full refund of the cost of the returned product (The round-trip shipping cost will be deducted from the refund) after you return the dress, according to the return policy.
Your feedback is invaluable, and we will ensure this is rectified promptly. Expect our email shortly.
Sincerely,
June Bridals
I ordered this dress for a special…
I ordered this dress for a special occasion and overall had a decent experience. One of the best things was that it arrived a few days earlier than expected, which was a nice surprise and gave me extra time to prepare. The dress itself was quite pretty and had the weight and feel of a traditional wedding dress, which made it feel high-quality.
However, there were a couple of downsides. The dress didn’t look exactly like the picture, which was disappointing. Also, the bra inserts were sewn in incorrectly, which affected the fit and comfort. With a few alterations, it will work out.
25 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Felecia,
Thank you for taking the time to share your experience.
Your feedback about the dress’s craftsmanship and discrepancies from the product image has been documented. We will carefully review this to improve future designs and ensure accurate representation in our listings.
We value your input and are committed to elevating our quality standards. If you need further assistance, feel free to reach out anytime.
Wishing you all the best,
June Bridals
False Advertisement, Unfair Policies
Do not buy from June bridals, they use false advertisement, also communication with them is is terrible. They do not even have a phone number to get in touch with anybody, you have to reach them through email and nobody responds in a timely manner. I bought a dress off of their site was not what I expected not looks nothing like the photo been trying to get a return and refund and I’m getting thrown through multiple hoops to try to get it. My next step is trying to do a dispute with my bank. I should not have to pay a $76 for shipping to return the item and then not get the full refund.
27 maart 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Angel,
We sincerely apologize for the frustration and delays you’ve experienced. Your case has been escalated, and we will send a resolution email to you today.
Our next steps:
Investigate internal communication gaps to prevent future issues.
A return instruction will be provided for your convenience.
We will issue a full refund of the returned dress(The round-trip shipping cost will be deducted from the refund) after you return it, according to the return policy.
We appreciate your patience and will ensure this is resolved by the end of the day.
Best regards,
June Bridals
They use false advertisement
They use false advertisement. What I ordered and what I received is not near the same dress! Do not waste your time or money on a dress from them! They are rude. And do not want to refund your money!
12 maart 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear April,
Thank you for sharing your concerns, and we sincerely apologize for the frustration you’ve experienced. We take feedback like yours very seriously.
Our records show that detailed return instructions were emailed to you promptly after your purchase. If unsatisfied with the item, we strongly encourage you to follow the outlined return process to initiate a refund. If you cannot locate the email, please check your spam folder or reply directly to this message—we’d be happy to resend the instructions immediately.
Your satisfaction is our priority, and we regret any miscommunication or inconvenience caused. Please let us know how we can further assist you.
Best regards,
Junebridals
I am increasing the stars as I get more…
I am increasing the stars as I get more communication from customer service. I am sure it is a very busy time for this company and I am trying to be understanding of that. One thing that is confusing is the way the emails come in, I ended up missing a very important one so my dress was put on hold. My advice for anyone going back and forth with customer service is to scroll down and look at all email exchanges thoroughly.. I am hoping my issues has been addressed and I will get my dress soon!
26 april 2025
Review zonder uitnodiging
SCAM.
SCAM.
Here we are, April 25, and still nothing resolved. They emailed me saying they would issue a refund and I should expect it in 3-6 business days, that was April 2….this company is a joke and a scam. Please see my past reviews as my experience with this company has proved to be nothing more then infuriating.
Terrible Customer service when you want to return
I ordered the same dress in two different sizes for my daughter. June bridal was quick to respond when it came to questions about my order. They confirmed via email that I could return if needed, and when the dresses arrived, they did not fit the way we hoped. We are going on almost 3 weeks with no communication despite multiple calls and emails to their support team to approve the return based on the return policy. This is very disappointing and frustrating and I would never recommend this company to anyone. They give a time window for their returns, and I personally feel that they intentionally do not respond In time for my order to not be eligible for return.
Update 03/19
June Bridal did finally respond. Offering ridiculous options to resolve:
That I pay half of the cleaning fee for the one dress we took out of packaging to try on (we found bugs in the fabric upon opening!) and pay for “full round trip shipping” of both dresses. Or I pay for half the cleaning of opened dress and pay for full round trip shipping of the dress but get a whopping 20% refund for the unopened dress and I get to keep the monstrosity. I know it shipped from California but are made in China, so I wonder if they are going to hit me with the shipping back to China. Considering that when we opened one of the dresses to try on there were bugs in the folds of the fabric I do expect them to cover shipping. This was communicated 03/17 so we shall see how long it takes for them to resolve. My ask is simple: full refund and shipping covered.
25 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Customer,
Thank you for sharing your feedback. We take all concerns seriously and aim to resolve issues transparently.
Both refunds of $ 200 each (totaling $400) were processed on April 2nd to your original payment method.
Depending on your bank, the transaction typically takes 3-6 business days to reflect in your account. We explicitly communicated this timeline in our email dated April 2nd, advising you to contact us by April 10 if the issue remains unresolved. But received no communication until April 24.
We’ve attached refund confirmations through email and urge you to check with your bank for transaction details.
About Public Accusations:
We deeply regret the terms used in your review. Claims of fraudulent activity are factually incorrect and damaging. Our team remains committed to fair resolutions. Should the refunds still be delayed, we’re happy to work with you and your bank to trace the transactions.
Best Regards,
Junebridals
Great experience
Harriet helped me, and she was informative and very responsive. She made sure I knew what measurements I needed. I don’t think they work on the weekends though, just a heads up. My dress came a week earlier than expected! And I love my dress!!! My garment bag, however, has a broken zipper. But they have offered a refund with no problems!
24 april 2025
Antwoord van June Bridals
Dear Cheyenne,
🌟 Thank you for your wonderful feedback! 🌟
We’re thrilled to hear how much you love your dress and that Harriet provided such helpful and responsive service—she truly enjoys ensuring every detail is perfect for our customers! 🥰
A huge thank you for your patience regarding the garment bag zipper. We’ve issued your refund promptly and apologize again for the inconvenience. Your understanding means the world to us!
P.S. You’re absolutely right—our team takes weekends off to recharge, but we’re always back Monday-Friday to assist with any needs. 😊
Wishing you many joyful moments in your beautiful dress! Please don’t hesitate to reach out if you need anything in the future.
Warm regards,
Junebridals
For under 300 ..it's to be expected
It was not shipped well. It was bunched up and stuffed into a slider zipper bag, then placed in a plastic shipping bag. The decorations on the dress are not sewn on, they are poorly glued on (coming up on all the edges). The color was not as the picture showed (alot lighter than pictured). The buttons are fake. a actual zipper is what is on the back (I actually like that). The button was super loose at the neck in the back and needs to be fixed before worn. All in all I wasn't expecting perfection for under 300$. You get what you pay for after all. I am glad that I have a seamstress for a future mother in law.
23 april 2025
Antwoord van June Bridals
Dear Nichole,
We appreciate your detailed feedback. To protect garments during transit, we use lightweight packaging that may appear compact—rest assured, this doesn’t compromise quality. Regarding the decorative elements, our team prioritizes a balance between fidelity of the dress's aesthetics and durability, but we’ll certainly revisit your notes.
Thank you for your constructive insights.
Best regards,
Junebridals
I ordered a dress and a completely…
I ordered a dress and a completely different one was sent. I followed the process to return. I did this 4 times and no one ever got back to me. Please do not order from this company!!!
12 maart 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hi CM,
We sincerely apologize for the unacceptable experience you've had with your order.
This is not the standard we strive for, and we take full responsibility for the communication breakdown during your return attempts. Our team is urgently reviewing our return process to prevent such oversights. Please contact us directly at support@junebridals-service.com so we can prioritize your return and offer a goodwill gesture for the inconvenience.
Your feedback is invaluable, and we're committed to making this right.
Best regards,
Junebridals
You get what you pay for
The dress I received looks like a cheap version of the one I ordered.
21 april 2025
Antwoord van June Bridals
Hi Alexis,
Thank you for sharing your concerns.
We aim to balance affordability with quality craftsmanship, and we regret that the product didn’t meet your expectations.
We acknowledge there’s room for improvement in aligning product presentation with online visuals.
Best regards,
Junebridals
No response for return confirmation
I ordered a dress that was pretty, but did not fit well or look good on me. I emailed to get a return confirmation, as the refund policy describes, but have not received a response. I emailed on 4/10, 4/13, and 4/20. No response.
22 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Jess,
We sincerely apologize for the delayed response and any inconvenience caused. Our team has reviewed your case, and a colleague has reached out directly to resolve your return request. Your feedback is invaluable, and we’re truly sorry the dress didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact us.
Thank you for giving us the chance to make things right.
Best regards,
Junebridals
My dress is a beautiful as the picture…
My dress is a beautiful as the picture they display on the website.
17 april 2025
Antwoord van June Bridals
Hi Dale,
Thank you for your lovely feedback! We're delighted your dress
matches the website's beauty. Come back anytime! 💐
Best regards,
Junebridals
DO NOT BUY FROM JUNE BRIDALS!!
DO NOT BUY FROM JUNE BRIDALS!!
They are a scam. I purchased a dress in February, didn't receive for 6 weeks. The dress was awful and looked nothing like the pictures. Was going to cost $50 just to ship back. They promised a partial return but here we are two months later and still no return or response.
16 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hello Christine,
We sincerely apologize for your experience. Our records indicate the order was delivered on March 12th, earlier than the estimated March 16th timeline. Regarding returns, our policy requires customers to cover return shipping. We have now prioritized your refund request and will process it within 6-8 days. For further assistance, please contact support@junebridals.com. We value your feedback and are committed to improving our service.
Warm regards,
Junebridals
Went with the custom size and it was red
Went with the custom size and it fits perfect. Amazing quality as well!
15 april 2025
Antwoord van June Bridals
Hi Regan,
Thank you! We’re delighted your custom-sized dress fits perfectly and meets your expectations. It’s a pleasure creating special pieces for customers like you! 🌟
Warm regards,
Junebridals
Good price, great quality, received updates on order status
Received updates after placing order; arrived one day later than the estimated timeframe. Beautiful, well-made dress - true to pics, packaged well, fits well, price was very reasonable. I would buy from this vendor again.
1 april 2025
Antwoord van June Bridals
Hello Jamie,
Thank you for your feedback! We’re thrilled you love your dress and appreciate your understanding about the slight delay. We hope to serve you again soon! ❤️
Warm regards,
Junebridals
I have been trying to contact June…
I have been trying to contact June bridals for a return for over a week now. I have send emails and Facebook messages and had no response, is so frustrating. I feel they are prolonging the response to be out of the return policy day.
7 april 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hi Yessica,
We sincerely apologize for the delayed communication and fully understand your frustration.
While the return request must be submitted within 14 days of delivery, the physical return timeline is flexible—we understand logistics can take time!
We’ll ensure this is resolved promptly within your policy window.
Thank you for your patience.
— June Bridals Team
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