JUSTHIRE Reviews 

959
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The skip arrived on time, was placed skilfully in a rather awkward space by a friendly operator. I requested an early collection and the same guy came when requested and removed it. All-in-all an eff... Toon meer

Beoordeeld met 4 van de 5 sterren

The good: Always on time and every driver was super friendly, and they all seem very skilled and kind. Improvements: unique situation, but after the first delivery was missed it was hard to reach... Toon meer

Beoordeeld met 4 van de 5 sterren

The skip delivery was a bit tricky due to our premises opening and closing times. However I received good communication from their team via email and we managed to sort the problem. Skip was collecte... Toon meer

Beoordeeld met 5 van de 5 sterren

Booked the skip online through their automated system which was very easy to do. Turned about midday on the day requested, the driver was very helpful and positioned the skip where i wanted it putting... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

JustHire provides an easy, hassle-free skip hire service across the UK, allowing you to book a skip online in under 60 seconds. They offer a wide range of skip sizes, from 2-yard mini skips for small garden projects to 16-yard skips for larger commercial needs. Their process is straightforward—just enter your postcode, choose your waste type, check availability, and complete the booking online. With reliable local suppliers, JustHire ensures timely delivery and pickup, making waste management stress-free. You can also get advice on the ideal skip size for your needs, and whether a permit is required for road placement. Many customers praise their convenience, competitive pricing, and excellent customer service. For more details, visit their website here.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

959 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(959)

205 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Website easy to use with secure…

Website easy to use with secure payment, lots of options for the skip I wanted. Full explanation of what can go into the skip, delivered when promised, arrañged a hassle free week's extension at short notice definitely recommend to friends and family

7 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not the cheapest so disappointing. …

Quite expensive so I expected a better service. Time slots for delivery and collection 7am to 5pm. No indication of morning or afternoon. No understanding of how difficult it is to keep a space on a busy road free for the skip lorry for two whole days. Our collection date was yesterday. We have stayed home for two days running. No communication as to delay. Just an email asking us to review them. Email regarding delivery and collection always start with' this is a courtesy email.' No courtesy whatsoever. Please just collect our skip.

7 april 2026
Review zonder uitnodiging
Logo JUSTHIRE

Antwoord van JUSTHIRE

Hi Catherine,

Thank you for your feedback, we’re really sorry to hear you had a negative experience.

We’d like to clarify that collection dates selected during booking are preferred dates, and collections can take up to 7 days. This is stated during the order process and in our confirmation communications. If this was not clear then we do apologise and will look to review these communications.

We can also see that the skip was placed on your drive, so there shouldn’t have been a need to keep space clear on the road though we understand the uncertainty around timing still caused inconvenience. We are looking I to how we can improve this for customers.

Please could you email contact@justhire.com with your order details and we can look to chase this collection for you.

Thank you again for your patience, we really do appreciate your feedback.

,JUSTHIRE Team

Beoordeeld met 5 van de 5 sterren

A super quick and efficient service

A super quick and efficient service. Skip arrived and driver was very friendly and helpful.Had ample time to fill skip.without feeling pressured. Most definitely use again.

Had skip from 20/03 - 02/04

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed

Very disappointed. Arranged skip to be delivered today for long weekend. House clearance. Phone call yesterday to say couldn’t get 16 yard skip for £660. Could get 12 yard one for £20 less and would refund. Needed skip. Waited all day. No skip. Oh they are behind. Not until Tuesday after long weekend. Useful not as back to work. Brother travelling 280 miles to help me tomorrow. Pub it is then. Asked for a full refund. Nothing yet. I hope this is not a small claims court case. No skip, no refund. Would not recommend this ever.

2 april 2026
Review zonder uitnodiging
Logo JUSTHIRE

Antwoord van JUSTHIRE

Hi Duncan,

Thank you for your feedback, and I’m really sorry for the frustration this situation has caused. We completely understand how disappointing this must have been.

Unfortunately, due to supplier availability over the bank holiday period, there were unexpected delays outside of our control. While this doesn’t excuse the inconvenience caused, I hope it provides some context as to what happened.

Please rest assured that your refund is being processed and will be completed in full, you will not be charged for a service that was not delivered.

We sincerely apologise again for the disruption this caused to your plans. This is not the level of service we aim to provide, and we will be reviewing this with our suppliers to help prevent similar issues in future.

Kind Regards,

JUSTHIRE TEAM

Beoordeeld met 5 van de 5 sterren

I had to write this review straight…

I had to write this review straight away because I booked an 8-yard skip online, which was straightforward. However, due to the different types of waste, I could not afford the extra costs. I tried calling, but was unsuccessful. I then went online and had a live chat, and after a few questions, my skip was cancelled, and a refund would be sent in the next three to five days.
So happy and great online customer service.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I booked online

I booked online. The skip arrived on time. Driver took out my fence post, I shouted and waved at him. He got out the lorry but never said a word about it, not even an apology. I signed for skip and when he handed me the receipt, only then did I realise that justhire added £102 to the skip price. Emailed to query but no response. Clear pricing? I don't think so!

16 februari 2026
Review zonder uitnodiging
Logo JUSTHIRE

Antwoord van JUSTHIRE

Hi Angela,

Thank you for taking the time to leave your feedback, we’re really sorry to hear about your experience.

Firstly, if any damage was caused to your fence post, we sincerely apologise. That’s certainly not the standard we expect from our delivery partners. Please contact us directly at contact@justhire.com with your booking details and any photos, and we’ll investigate this as a priority.

In terms of the pricing, JUSTHIRE operates as a national booking platform. There are no hidden charges added after booking, and the full amount payable is always displayed before checkout. The receipt handed to you by the driver would have been the supplier’s internal invoice.

Please do reach out to us at contact@justhire.com so we can look into both concerns properly and resolve this for you.

Kind regards,
The JUSTHIRE Team

Beoordeeld met 5 van de 5 sterren

Easy booking process

Easy booking process, clear instructions and good communication. Cost comparative to other providers and easy hassle free collection.

29 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service,sorted out my tree stump removal super fast and cost efficient… will definitely use again.

27 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stress free and professional

The service was fast, efficient and no complications. I ordered via the website and it was simple. I received an email as confirmation, driver called when he was on route, it was collected on the date I booked. All stress free and so will use again and highly recommend

23 januari 2026
Review zonder uitnodiging

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