JUSTHIRE Reviews 

959
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The skip arrived on time, was placed skilfully in a rather awkward space by a friendly operator. I requested an early collection and the same guy came when requested and removed it. All-in-all an eff... Toon meer

Beoordeeld met 4 van de 5 sterren

The good: Always on time and every driver was super friendly, and they all seem very skilled and kind. Improvements: unique situation, but after the first delivery was missed it was hard to reach... Toon meer

Beoordeeld met 4 van de 5 sterren

The skip delivery was a bit tricky due to our premises opening and closing times. However I received good communication from their team via email and we managed to sort the problem. Skip was collecte... Toon meer

Beoordeeld met 5 van de 5 sterren

Booked the skip online through their automated system which was very easy to do. Turned about midday on the day requested, the driver was very helpful and positioned the skip where i wanted it putting... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

JustHire provides an easy, hassle-free skip hire service across the UK, allowing you to book a skip online in under 60 seconds. They offer a wide range of skip sizes, from 2-yard mini skips for small garden projects to 16-yard skips for larger commercial needs. Their process is straightforward—just enter your postcode, choose your waste type, check availability, and complete the booking online. With reliable local suppliers, JustHire ensures timely delivery and pickup, making waste management stress-free. You can also get advice on the ideal skip size for your needs, and whether a permit is required for road placement. Many customers praise their convenience, competitive pricing, and excellent customer service. For more details, visit their website here.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

959 reviews

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4 sterren
3 sterren
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Heeft 88% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(959)

203 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The skip arrived on time

The skip arrived on time, was placed skilfully in a rather awkward space by a friendly operator. I requested an early collection and the same guy came when requested and removed it. All-in-all an efficient service and I am satisfied. Many thanks.

23 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Really poor service

Really poor service, paid for a skip to be delivered on a set day and it did not arrive. No response to an email sent and spent 15 plus minutes trying to call. Not impressed.

6 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Paid for 14 days, skip collected after 11. No reply to emails.

I hired a skip online for 14 days starting the 18th September. I then got an email saying delivery would not occur until the 21st due to council permit not being approved. I then got spammed with multiple further emails saying the skip would be delivered on the 18th September. When I contacted Just Hire to clarify, I got a very rude reply with a screenshot saying "You were emailed and told it would be the 21st September".

Skip arrived on 21st September but was then collected unexpectedly 11 days later, as originally booked. I emailed to ask for a refund for the 3 days I didn't get, and have been completely ignored.

6 oktober 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fast and reliable

The good: Always on time and every driver was super friendly, and they all seem very skilled and kind.

Improvements: unique situation, but after the first delivery was missed it was hard to reach out to them though everything else was alright, I'd ordered once before and that was by far perfect 👌 highly recommend 🙂

5 oktober 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The skip delivery was a bit tricky due…

The skip delivery was a bit tricky due to our premises opening and closing times. However I received good communication from their team via email and we managed to sort the problem.
Skip was collected on time which was good.

26 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great communication and quick to offer…

Great communication and quick to offer alternative size skip when the one I ordered wasn’t available. Would be 5 stars but two week hire window is quite short compared to other companies.

2 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The skip arrived at my house on time…

The skip arrived at my house on time and the driver was very helpful about where to put it. Instructions on what I could put in were clear. Come pickup time, the day before I received an email telling me they aim to pickup 10-14 days from that date. I was alarmed but came back on the afternoon of pickup day and it had gone. All in all a good experience.

28 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I booked a skip and it never turned up

I booked a skip and it never turned up. I sent multiple emails but had no response. I’m not sure if the company has closed down but they have taken my money and never delivered the service. Have had to pursue them through my credit card company

26 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Booked the skip online through their…

Booked the skip online through their automated system which was very easy to do. Turned about midday on the day requested, the driver was very helpful and positioned the skip where i wanted it putting. It was collected well within the time frame as stated on the invoice. Highly recommended this company for skip hire.

24 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely rubbish

Absolutely rubbish.
Waiting in all day & no shoe for skip no communication & no answer at the so called office.
Avoid

15 september 2026
Review zonder uitnodiging
Logo JUSTHIRE

Antwoord van JUSTHIRE

Hi Kris,

We’re sorry for the inconvenience caused by the delay to your skip delivery and for the difficulty you experienced contacting us.

Following the delay, you chose to cancel the order, and we processed a full refund.

We recognise that both the delivery delay and lack of communication fell short of the level of service we aim to provide. We are continually working with our delivery partners and customer service team to improve communication when delays occur and ensure customers receive timely updates.

We apologise again for the frustration and inconvenience caused.

Kind Regards,
JUSTHIRE TEAM

Beoordeeld met 4 van de 5 sterren

I knew the rules of the JUSTHIRE game

Having used JUSTHIRE before I knew the rules of the game and it played out as expected. Delivery was to the wide paved area outside my garage. Although the chatty Aussie delivery driver’s cheerful banter was replaced by taciturn European monosyllables it was just as efficient. There was plenty of real time communication over the days we had the 8m skip which we filled to the brim but not above it - as instructed . We were ready for collection on the appointed day and did not need to be present when the lorry arrived for the retrieve.

14 september 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not great

Not great, next time I'll just go direct to the actual supplier. Firstly I paid more than other companies asked for because I wanted to get it sooner only to receive a call from them telling me it couldn't be delivered on the date I had chosen and that I had to wait almost a week extra (not sure why that date was available if that's the case). They they emailed half way through he week to tell me I could pay extra to add certain items. £40 for a single mattress. I emailed the skip supplier directly to ask about how much it would cost to add a mattress and they said one single mattress is free of charge. Why would you ask me for £40 extra when it's free of charge? Absolute rip off. I'll go to Mick George directly from now on.

28 augustus 2026
Review zonder uitnodiging
Logo JUSTHIRE

Antwoord van JUSTHIRE

Hi Aaliyah,
Thank you for your feedback. We’re sorry that your experience did not meet expectations.

Unfortunately, there was an error with the availability shown for your original delivery date. As soon as we became aware of this, we contacted you to explain the situation and advised you of the revised delivery date. At that point, you chose to continue with the booking, although we would have been happy to cancel the order had the new date not been suitable.

Regarding the mattress charge, we inform customers of items that are restricted or may incur additional disposal costs. Mattresses are generally treated as an additional-charge item because of the way they need to be handled and disposed of. Individual suppliers may have their own policies and may choose to include certain items at no additional cost; however, this does not necessarily reflect the terms or pricing of a booking made through our service.

We appreciate the feedback and will continue to review how availability and additional-item charges are communicated to customers to make these as clear as possible.

Kind Regards
JUSTHIRE Team

Beoordeeld met 5 van de 5 sterren

A job well done

All done through email
No missed calls
Regular updates and opportunities to change your skiphire
Delivered on the day and nice and early and taken away on the day requested.
Definitely will use again

10 september 2026
Review zonder uitnodiging

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