JUSTHIRE Reviews 

959
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The skip arrived on time, was placed skilfully in a rather awkward space by a friendly operator. I requested an early collection and the same guy came when requested and removed it. All-in-all an eff... Toon meer

Beoordeeld met 4 van de 5 sterren

The good: Always on time and every driver was super friendly, and they all seem very skilled and kind. Improvements: unique situation, but after the first delivery was missed it was hard to reach... Toon meer

Beoordeeld met 4 van de 5 sterren

The skip delivery was a bit tricky due to our premises opening and closing times. However I received good communication from their team via email and we managed to sort the problem. Skip was collecte... Toon meer

Beoordeeld met 5 van de 5 sterren

Booked the skip online through their automated system which was very easy to do. Turned about midday on the day requested, the driver was very helpful and positioned the skip where i wanted it putting... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

JustHire provides an easy, hassle-free skip hire service across the UK, allowing you to book a skip online in under 60 seconds. They offer a wide range of skip sizes, from 2-yard mini skips for small garden projects to 16-yard skips for larger commercial needs. Their process is straightforward—just enter your postcode, choose your waste type, check availability, and complete the booking online. With reliable local suppliers, JustHire ensures timely delivery and pickup, making waste management stress-free. You can also get advice on the ideal skip size for your needs, and whether a permit is required for road placement. Many customers praise their convenience, competitive pricing, and excellent customer service. For more details, visit their website here.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

959 reviews

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4,4

Alle reviews

(959)

203 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Absolutely avoid.

Absolutely avoid.
Skip didnt turn up when agreed.
Then when it did a second skip arrived the next day
Collection date was ignored
They promised a confirmed later date, again missed
Then another
And another.
Zero communication and zero accountability.
A truly awful company best avoided.

27 augustus 2026
Review zonder uitnodiging
Logo JUSTHIRE

Antwoord van JUSTHIRE

Hi Stephen,

We’re sorry for the delays and frustration you experienced with your order. We appreciate that the delivery and collection issues were not the level of service we aim to provide.

We would like to clarify that the collection date selected when booking is a preferred collection-from date rather than a guaranteed collection date. Collections can take up to 14 days from this date, as outlined when ordering. However, we recognise that the repeated changes and lack of communication in this case caused additional frustration, and we apologise for this.

As a gesture of goodwill, we offered a partial refund in recognition of the issues experienced.

We appreciate your feedback and will use it to help improve our communication and service going forward.

Kind Regards

JUSTHIRE Team

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️ for “Just Hire”

First time I have used this company. Didn’t even know they existed!!

The only reason I chose them (at first) was because they could deliver the skip a lot sooner than other companies and others that I have used in the past. At the same time, I was worried that because I could get a skip so quick, was this because noone else was using their services and for what reason.

So I bit the bullet and chanced it. I am glad I did. What stood out for me compared to others that I have used was:

✔️ Communication by email with updates
✔️ Actually followed my instructions of where to place the skip, rather than me having to repeat myself to the driver because my instructions weren’t passed on.
✔️ Allowed me to send photos of my driveway and then sent a reply.
✔️ Opportunity to amend what was going in the skip, even when it had already been delivered. An easy payment system to use if chargeable
✔️ Further communication when the skip was going to be picked up.
✔️ Despite my concerns at the beginning, you can get a skip delivered a lot quicker than other companies
✔️Website easy to navigate

I know for some people they probably are not bothered, but it’s not often or even at all that companies keep a customer informed.

Highly recommended - Follows customer instructions - Up to date communication- competitive prices - No mess left behind

26 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely shocking service

Absolutely shocking service — avoid!

Ordered and paid for a skip, took a day off work for the agreed delivery — cancelled by them on the day.

They then promised Friday, so I took another day off work.

Guess what?

No skip. 😂

At this point, I’m wondering whether the skip actually exists or whether I’ve subscribed to the exciting new service of “Guess When Your Skip Might Turn Up?”

Two promised dates, two wasted days off work, extra costs incurred — and apparently that’s just my problem.

If you enjoy taking time off work for absolutely nothing, this is definitely the company for you.

Full refund demanded. Absolutely appalling.

4 september 2026
Review zonder uitnodiging
Logo JUSTHIRE

Antwoord van JUSTHIRE

Hi Douglas,

We’re very sorry for the experience you’ve had. Two failed delivery dates and the resulting inconvenience are not the level of service we expect to provide, and we completely understand your frustration.

A full refund has now been issued. We will also be reviewing what happened with the supplier to understand why the agreed deliveries were not fulfilled and to help prevent this happening again.

Please accept our apologies for the inconvenience and wasted time caused.

Kind Regards,

JUSTHIRE TEAM

Beoordeeld met 5 van de 5 sterren

Seamless experience

Seamless experience. Easy to book. Delivered on time . Customer service excellent. Arranged to have skip picked up early and taken away as soon as have availability

One thing that I can fault is that although the skip was collected early I received quite a lot of follow up emails regarding collection which were not needed

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid!!!

Avoid! this is third party, just go direct!!!
they charge to much, we ordered skip, but insurance refused to approve to soon- so we wanted to remove empty skip for refund- and they said - we can take skip, but no refund- 900£ for nothing ahhahahah, jokers, hire company was understandable and extended skip for free, but this greedy tw..ts wanted money 🤣🤣🤣
communication poor, no answer for half day, and when answer - very rood!
just avoid them !!!!!

6 juli 2026
Review zonder uitnodiging
Logo JUSTHIRE

Antwoord van JUSTHIRE

Hi Jevgenijs,

We’re sorry to hear you were unhappy with the service.

Having reviewed the booking, the skip was delivered as arranged and we have no record of any issues with the delivery itself. From what we understand, the request to cancel was made after the skip had already been delivered to site.

Had we been notified before delivery that the skip was no longer required, we could have cancelled the delivery and provided a full refund. Unfortunately, once the skip has been delivered, the delivery, hire and subsequent collection costs have already been incurred, and therefore a full refund cannot be provided.

Kind Regards,

JUSTHIRE TEAM

Beoordeeld met 5 van de 5 sterren

Great Service experience

I originally booked a smaller skip using the easy online platform. Price was extremely competitive and it was a quick process using my mobile. However what made the experience for me was the direct contact I received the following day stating that the size skip I ordered wasn’t actually available however the next size up would be issued at the same price although it would take a further day to arrive .

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't bother with this Company

My skip was a day late. I received a phone call say because of the bank holiday it will be picked up the day after, which is understandable. I returned to my late father's house to continue the clearing and the skip had gone! 3 days earlier than agreed.. so in total I didn't have the use of the skip for 4 days. Which resolved in not finishing clearing my father's house I had to hire a removal company to finish the job...!! I have sent them four emails regarding this issue and I hadn't had one reply every time I call them that answer machine tells you to wait then it it will cut you off. I even tried to text message but never got to reply... so after paying £650 for a 12 yard skip I feel that I've been scammed .. my opinion don't use this company they are not honest and they are not professional .

2 september 2026
Review zonder uitnodiging
Logo JUSTHIRE

Antwoord van JUSTHIRE

Hi Paul,

We are very sorry to hear about your experience, particularly given the difficult circumstances surrounding the clearance of your late father’s property.

We fully appreciate the frustration caused by the skip being collected earlier. We apologise for the disruption this caused to your clearance and the additional arrangements you subsequently had to make.

We are also sorry that you experienced difficulties contacting our team. The lack of communication described does not reflect the standard of service we aim to provide.

We will be reviewing what happened with this booking internally, including why the skip was collected earlier than agreed and the communication issues you experienced, to help ensure that this does not happen again.

Please accept our sincere apologies for the inconvenience and distress caused on this occasion.

Kind Regards
JUSTHIRE Team

Beoordeeld met 2 van de 5 sterren

Late delivery and collection of skip

Late delivery of skip and there was no communication about this until I contacted. My skip was due to be picked 4/08/26 yet it is still on my drive. Definitely wouldn't recommend nor will I be using the service again

30 augustus 2026
Review zonder uitnodiging
Logo JUSTHIRE

Antwoord van JUSTHIRE

Hi Julie,

We are very sorry to hear about your experience and apologise for both the delay to your delivery and the ongoing wait for collection. This is not the standard of service we aim to provide.

We will be reviewing the circumstances surrounding this booking internally, including the delays and communication issues, to understand what went wrong and help prevent this from happening again.

Please accept our sincere apologies for the inconvenience caused.

Kind Regards

JUSTHIRE TEAM

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service! The booking of the skip was quick and easy and available to do online. The dropping off and collection was hassle free, definitely recommend.

26 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Friendly and efficient

The two people that came to collect our waste were friendly and helpful. They collected everything we put out.

We received a tracking link 1 hour or so before they arrived, which was helpful.

It can be difficult to estimate the volume of your waste, so that's one thing bearing in mind.

25 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy, clear and professional

The hire of the skip was very easy from start to finish. The website was crystal clear about costs, delivery and delivery conditions, content restrictions, size guide and generally just everything. I also found Justhire to be good value for money.
The driver who delivered the skip was very polite and professional and managed to put the skip half way up my narrow driveway.

4 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Skip size

Hi
Excellent support received with my queries. The size of skip was fully explained. Would definitely used Justhire again.

14 augustus 2026
Review zonder uitnodiging

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