Same old System lack of information given ie lack of contact number .Its now the norm to decline jobs from Corgi home plan as either difficulties contacting customers or no contact details,basic stuff... Toon meer
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Avoid and save yourself a lot of wasted effort. Three scheduled appointments cancelled, two of which were cancelled over half way through the appointment slot. The other cancelled the night before.... Toon meer
Bedrijf heeft geantwoord
Very pleased we discovered Kantan. We had spent over 2 weeks ringing Gas safe registered engineers only to be let down in one way or another and when we did manage to extract a price from them, it wa... Toon meer
Bedrijf heeft geantwoord
Initially from an administration point of view it wasn't good - this is the first time I have used this company. I no longer understand why a lot of companies have no idea what the right and left... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kantan is a platform that helps trade professionals source leads, schedule appointments and manage paperwork. We offer boiler services, boiler and plumbing repairs and gas safety certificates nationwide through our 2,000-strong network of tradespeople.
Contactgegevens
140-142 Kensington Church Street, W8 4BN, London, Verenigd Koninkrijk
- +443308188759
- support@kantan.tech
- kantan.co.uk
3,0
Gemiddeld
137 reviews
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Antwoord van Kantan
Thank you for the 'brilliant' review! Until next time Kasia, all the best!
First class service from LV boiler…
First class service from LV boiler service
Very professional and reasonable cost.
28 juli 2022
Antwoord van Kantan
Hi Geoff, thanks for your 5-star review. I have forwarded your comments to Lucas from LV Boilers, he was very happy with the mention.
Recommended
We used Kantan after a no show for a boiler repair. Simple booking process and engineer arrived on time. Highly recommended!
22 juli 2022
Review zonder uitnodiging
Antwoord van Kantan
Thank you for your time writing us a review Geoff. Thanks for the recommendation.
Overall a good experience
Engineer arrived 1 hour late. Did not ring to inform and had to follow-up with Kantan. The guy in customer service was nice and apologetic.
21 juli 2022
Review zonder uitnodiging
Antwoord van Kantan
Hi Barry, thanks for your feedback and I am sorry the engineer was late and could not get in touch. I am glad our customer service team resolved everything for you and checked on the engineer to know his whereabouts.
Great service!
Engineer was on time, rang me beforehand as requeated. Did a great job, and pointed out a really major fault that none of my other gase dsafety check people has ever picked up on. Spot on.
20 juli 2022
Review zonder uitnodiging
Antwoord van Kantan
Thank you Hannah for the 5-star review. I am glad the engineer spotted something of concern for you to action and that everything went well.
Antwoord van Kantan
Thanks for the great review, Celia! We really appreciate it
Easy to book, great results
Our local engineer was unavailable so decided to try this service we found on Google. The engineer they sent was polite and very professional and our boiler was fixed in less than 24 hours. Definitely recommend them and I’ll use them again (hope I won’t have to).
20 juli 2022
Review zonder uitnodiging
Antwoord van Kantan
Thank you very much for your lovely review Nassos! An annual boiler service is recommended, it'll be lovely to see you and your boiler again :)
No over shoes worn to protect stairs…
No over shoes worn to protect stairs and landing carpet. Had difficulty understanding engineer at times, but generally satisfied with the work
20 juli 2022
Review zonder uitnodiging
Antwoord van Kantan
Hi Matt, thanks for your feedback. Although, not a requirement, we do suggest our engineers to have over-shoe protection in their vans just in case the customer requests it. I have forwarded your comments to your engineer so we can avoid these situations in the future.
More than happy to give praise where…
More than happy to give praise where praise is due. Simple process of applying for a repair visit. On the day the engineer rang to say would it be ok if he arrived 2 hours early. Faulty part located, new one sourced and fitted within two hours.
I was expecting an extra two days.
Life back to normal again, 40 degrees and a shower !!
18 juli 2022
Review zonder uitnodiging
Antwoord van Kantan
Thank you for the 5-star review, Roger! I am glad we could help promptly.
You guys have returned my trust on boiler engineers
Hi I would like to thank Terry and the Kantan team for your quick and swift way to help me out with my faulty boiler.
Your online booking was so easy to arranged.
I am absolutely amazed
All done in one day ...perfect.
Please accept the thanks from my wife ...she hates cold showers.
Thanks again
16 juli 2022
Review zonder uitnodiging
Antwoord van Kantan
Hi Gabriel, I am happy to read that we have returned your trust in boiler engineers 🥳. I have passed on your comments to Terry. Thanks for your wonderful review!
Excellent Service
Found via Google, excellent communication and quickly organised a visit. The engineer that visited was great, very though but in and out really quick. Had the certificate we needed within a day of the appointment. Highly recommended
11 juli 2022
Review zonder uitnodiging
Antwoord van Kantan
Hi Wes, Thanks for the 5-star review! We really appreciate your comments
Antwoord van Kantan
Thanks for the review Damien, I hope we can help you in the near future too.
Being a tad old I got lost on your…
Being a tad old I got lost on your website and ordered the wrong thing, but you sorted me out and got what I was looking for, at a good price and a job well done. Thank you.
24 juni 2022
Antwoord van Kantan
Hi Sandra/Tim I am glad I was able to help you find the right service. Thank you very much for the review!
This was my first time having to…
This was my first time having to maintain a house and it's appliances. It was a painless experience and the price was reasonable.
24 juni 2022
Antwoord van Kantan
Hi Kaung, thanks for your comments. I hope we can help you again next year for your next boiler appointment.
I was very impressed with the whole…
I was very impressed with the whole process. The online booking system works perfectly and the engineer who came to service my boiler was very pleasant and efficient. The customer support was very helpful too.
21 juni 2022
Review zonder uitnodiging
Antwoord van Kantan
hi Josh, thank you very much for your feedback!
Our favourite app for running our business
We’ve been using Kantan for a while now. Exceptional company. The rate of progress in development of the app has been outstanding, listening to us as a small company to see what changes they can make to make our life easier. Much more reliable in my experience than GasEngineerSoftware. Extremely easy to use. From experience with previous apps and old online portals it’d struggle to say how many hours per week I’ve saved, but I can assure you that it is hours not minutes!
Thank you for all your help at Kantan. We look forward to future updates
15 april 2022
Review zonder uitnodiging
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