I ordered from the archive sale, sadly item too large and smaller size not available, so had to return. Everything about the returns process was easy, timely and ultimately very satisfactory. Sad I... Toon meer
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Easy to use site, quick, accurate delivery in sustainable packaging and usefully though not overly well- documented throughout the process. The dress itself is a dream. Beautiful weight, hangs perfect... Toon meer
Arrival was as expected on time. Sale dress in wonderful brushed black and white cotton check with lots of button detailing in front and cuffs lovely almost can’t wait until autumn to wear it❤️
My favourite special dress! Lovely lightweight fabric, perfect for spring, summer (obvs not on the hottest days-long sleeved!) The contrasting red trim on the pockets and collar & button holes rea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A considered, multifaceted, everyday wardrobe - designed for life, by Kate.
Contactgegevens
Verenigd Koninkrijk
- hello@katebarton.co.uk
- katebarton.co.uk
4,7
Uitstekend
232 reviews
Vraagt klanten om een review
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Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely pair of trousers …
Lovely pair of trousers glad I went size smaller, could possibly have gone down two sizes. Great shape and fully lined.
20 oktober 2025
I thought I’d ordered the wrong size…
I thought I’d ordered the wrong size when my dungarees arrived.
I sent a photo to customer services and I was told to return it and they’d send me a smaller size which fitted perfectley
I was all done very quickly and I’m very happy customer
20 oktober 2025
Almost too good to be true
There is a personal touch to everything the company does... ordering my most recent item at a pop up shop the.two ladies there were absolutely wonderful, nothing was too much trouble. Kate Barton clothes fit my lifestyle perfectly at the moment: they are relaxed, but stylish and easily formalised
20 oktober 2025
So flattering!
19 september 2025
Beauty, comfort and quality in one dress
Beautiful dress which is flattering, comfortable and very well made.
22 september 2025
Satisfied customer
Fabulous quality, easy to wear, delivered on time. I have 3 of these dresses, all in entirely different fabrics and they are my go to wardrobe item.
22 september 2025
Beautiful designed clothes and…
Beautiful designed clothes and excellent choice of fabric excellent service
20 augustus 2025
Fast and efficient delivery
Fast and efficient delivery. Excellent quality clothes. Perfect!
19 augustus 2025
Antwoord van Kate Barton
Dear Judith,
Thank you for taking the time to write a review about your recent purchase form us.
We are so glad to hear that you think your new Molly Top is of excellent quality and that it is perfect for you.
We are delighted that your order arrived quickly and that it was a fast and efficient service.
We hope you have enjoyed wearing your new top whilst we still have some summer left.
Please let us know if you have any questions which we would be happy to help answer for.
Kind regards,
The Kate Barton Team
Easy to order
Easy to order, the item arrived well packaged and promptly. Gorgeous dress that fitted perfectly, I felt great wearing it and had many compliments.
21 augustus 2025
Antwoord van Kate Barton
Dear Catherine,
Thank you for taking the time to leave a review about your recent purchase from us.
It is so nice to hear that you found our website easy to order from and that your order arrived promptly and well packaged.
We are so happy for you that the Coat Dress fits perfectly and that you have received so many compliments wearing it.
We can't wait to show you the new AW'25 version which is coming soon.
Please let us know if you have any questions which we can assist you with.
Kind regards,
The Kate Barton Team
beautifully made clothes
beautifully made clothes, elegant styles and swift delivery and
20 augustus 2025
A super pair of jeans in a very soft…
A super pair of jeans in a very soft denim. They are great for the autumn and holidays and a llvely soft shape. Very easy to wear, and the quality seems to be good.
21 augustus 2025
Antwoord van Kate Barton
Dear Mr and Mrs Ashworth,
Thank you for taking the time to write a review about your recent purchase with us.
It is lovely to hear that these will be great for Autumn and holidays and you love the shape of our Lily Trousers.
So glad that you like the softness and the good quality of the fabric.
We hope you enjoy wearing form many years to come.
Please feel to contact us if you have any questions which we can help you with.
Kind regards,
The Kate Barton Team
Easy to use website
Easy to use website. My dress was as described and arrived quickly. The parcel has no plastic. So all was great. Would not hesitate to buy from them again.
21 augustus 2025
Antwoord van Kate Barton
Dear Tuliplover,
Thank you for taking the time to leave a review about the order your recently placed with us.
We are glad to hear that you found our website easy to use and that your order arrived promptly.
We are delighted to know that you feel the description matches the Denim Phoebe Dress you bought.
We can't wait to show you the new AW'25 collection which launches in the next day or so.
Please reach out to us if you have any questions, which we would be happy to answer for you.
Thank you for your support.
Kind regards,
The Kate Barton Team
Beautiful clothes
Beautiful, quality clothes. Lovely colours.
Great customer service.
Will define buy again.
20 augustus 2025
Antwoord van Kate Barton
Dear Jill,
Thank you for taking the time to write a review about your recent purchases from us.
It is always lovely to hear that a customer is happy with the items she has ordered from us, and that the clothes are beautiful and of good quality.
Thank you for your kind words about our great customer service - it means the world to get that feedback.
We so look forward to showing you are new AW25 collection which we aim to launch in the next week or so.
If you ever have any questions, then please do not hesitate to contact us for help.
Kind regards,
The Kate Barton Team
Beautiful dress quick service very…
Beautiful dress quick service very happy with Kate Barton have used them before and will again
19 augustus 2025
Antwoord van Kate Barton
Dear Freddie,
Thank you for taking the time to write a review about your recent and first purchase with us.
It is always great to hear that a new customer is happy with the service. We are thrilled that you found us!
We hope you enjoy wearing your new shirt and very much look forward to showing you our new AW25 collection which we launch in the next week or so.
In the meantime, please let us know if you have any questions or queries, which we can help answer for you.
Kind regards,
The Kate Barton Team
Antwoord van Kate Barton
Dear Marian,
Thank you for taking the time to leave a review for the order you recently placed with us.
We are delighted to hear that you are pleased with your new Pintuck Dress and think it is a quality product.
It is always reassuring to know that customers have happy with what they have ordered and feel they have an item as been described on our website.
It is always positive knowing Royal Mail delivered it quickly.
We hope you enjoy wearing the dress for the rest of this season.
In the meantime, please let us know if you have any questions which we can help answer for you.
Kind regards,
Arabella
Denim Workwear trousers
I ordered denim workwear trousers as not ordered from this company before and they looked really nice
However they came up quite large to size so had to return. I would have exchanged for a smaller size but exchanges are not offered
Also costs to return plus a charge deducted from the refund
All in all a costly experience to try on a new brand
I’ll stick with my Sahara brand as always a perfect fit and a similar price
Disappointing
8 augustus 2025
Review zonder uitnodiging
Antwoord van Kate Barton
Dear Sue,
Thank you for taking the time to review your recent purchase with us.
We're sorry to hear that the Workwear Trousers you received were larger than expected. We aim to provide as much information as possible on our website to help guide customers with their purchases. Each product page includes a Size Guide with specific measurements for that style, allowing customers to compare these with their own measurements to choose the best fit.
We also appreciate your feedback regarding our exchange process. The £2.50 return fee helps cover the postage cost for returning items back to us.
We understand this may have been a disappointing experience, and we truly value your feedback as it helps us improve.
Please let us know if you have any questions which we would be happy to answer for you.
Kind regards,
The Kate Barton Team
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