Kimberley - The Caravan & Motorhome People - Nottingham Reviews 

591
•
TrustScore 4.5 uit 5

4,7

Eastwood Road, NG16 2HX Kimberley, England, GB

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We bought our first motorhome and the sales team were great to deal with. They answered all of our questions (of which there were many!). On the day of collection it all went smoothly and the handover... Toon meer

Beoordeeld met 3 van de 5 sterren

Having purchased a number of new caravans with them at Nottingham had them service also I ask them to get me 4skirt rail end caps for my swift caravan they basiclly said it wasn’t cost effective for t... Toon meer

Beoordeeld met 5 van de 5 sterren

The salesman Darryl was extremely responsive, helpful and thorough and supervised a new employee who talked us through details. All staff were great.

Beoordeeld met 5 van de 5 sterren

I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Camperdealer
  2. Camperreparatie
  3. Luifel leverancier
  4. Stacaravanbenodigdheden winkel
  5. Woonwagenverkoper

Geschreven door het bedrijf

Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!


Contactgegevens

  • Eastwood Road, NG16 2HX, Kimberley, England, Verenigd Koninkrijk

  • 0115 9382401

4,7

Uitstekend

TrustScore 4.5 uit 5

591 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(591)

359 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience

We bought our carvan from Daz
He was not pushy at all we had a great experience .all the staff were great would highly recommend

29 oktober 2025
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Chris, it’s great to hear Daz and the team made your buying experience so easy and enjoyable. We really appreciate the recommendation and hope you enjoy every trip in your new caravan.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

new motorhome

Top Dollar people and service.

28 oktober 2025
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Ian, thank you for the great feedback. We’re really glad you rate both the team and service so highly.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Amazing company and perfect customer…

Amazing company and perfect customer service from matt, no pressure and highly knowledgeable. Would definitely recommend this company. Thanks Matt and everyone at kimberley caravans.

31 oktober 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Luke, it’s great to hear Matt made the whole experience relaxed and informative. We’re really pleased you felt so well looked after and appreciate the lovely recommendation.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, knowledgeable staff massive thanks to Darryl and Matt who looked after us great, absolutely love the caravan

28 oktober 2025
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Kate, it’s fantastic to hear you’re loving your new caravan and that Darrell and Matt looked after you so well. We really appreciate the kind words and hope you enjoy every trip ahead.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Fantastic Service

Great staff, very knowledgable, allowed us to look around without hassle. Exceptional service from start to finish. Professional and helpful. Bought our CV40 from here - highly recommend. Thank you Darrel, Matt and Richard.

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Thank you for the wonderful feedback. It’s great to hear Darrell, Matt and Richard made the whole experience so easy and enjoyable. We’re delighted you’re happy with your CV40 and really appreciate the recommendation.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Fantastic experience

We first enquired about camper van and placed deposit, travelled from Scotland on arrival met by Dan, after a few moments looking round the camper myself and Amanda realised that it was not for us. We then discussed with Dan about potential of purchasing caravan after going round the sales area for a couple of hours we decided on the Coachmam VIP 675, then placed the order to be collected on 8th November, exciting times I them requested the pick up be pulled forward one week to the 1st November, we travelled down on Friday evening staying over in Gateshead for the night, to then continue the journey for the handover at 11.30, on arrival we where greeted by Matt offered us refreshments then passed us over to Richard who was absolute gentleman and gave us a very thorough presentation on the caravan, was great in swapping over the battery and gas bottles which I was prepared to do but he went above and beyond ahead of the 7 hour return journey
Absolute 5 star from start to finish
Cheers guys

1 november 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Stuart, it’s fantastic to hear your experience was five-star from start to finish. We’re so pleased Dan, Matt and Richard all made such a great impression and helped you find the perfect Coachman VIP 675. Wishing you and Amanda many happy adventures ahead and safe travels!

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Our wonderful preloved caravan.

After a very honest and frank discussion with Richard, our salesman. We chose our purchase, and the process was straightforward and professional from start to finish.
Our handover was informative and thorough and on time, Richard and our caravan were waiting for us when we arrived and everything we needed was either in with the sale or available from the shop.
All in all, a splendid experience.
We can't thank Richard enough, always on hand in person or by phone, for any queries, and a thoroughly nice chap.

25 oktober 2025
Review zonder uitnodiging
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Graham, it’s fantastic to hear Richard made the whole experience so open, professional and enjoyable from start to finish. We’re really pleased everything was ready for you on the day and that the handover gave you full confidence. Thank you for the wonderful feedback.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Customer Satisfaction

Rating based upon the excellent customer care given by all concerned. the whole process was carried out in a caring, friendly and Professional manner.
The attention to our specific needs was amazing and carried out with respect and a real passion to deliver what we asked for. It is rare during these times to find a facility that prides itself in delivering exemplary customer care and service.
Over many years we have purchased a number of caravans and without doubt the customer service given never fails to deliver. ( huge thanks to the Sales, Prep, service departments and not least but also the accessories sales staff - simply Brilliant and you should all be very proud 10 out 0f 10 - thanks

26 oktober 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Mr Williams, your kind words mean a great deal to everyone here. It’s wonderful to know that our sales, aftersales and shop teams all helped make your experience such a positive one. We truly appreciate your continued trust and support, feedback like this makes the whole team proud and we hope to see you again soon.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Excellent service - highly recommended

From start to finish the experience of buying our new caravan from Darrell at Kimberley Caravans was first class - I’d highly recommend giving him a call if you’re looking to change your van

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Stephen, it’s great to hear your experience with Darrell was first class from start to finish. We really appreciate the recommendation and hope you enjoy every trip in your new caravan.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Purchase and handover process.

Starting with the actual sale by Jason and his team through to the handover undertaken by Richard. Extremely professional and a truly relaxed expeience.Richard was brilliant and explained all aspects of the caravan in detail to my wife who was totally happy with the process. Hugh thanks to Kimberley for delivering all aspects on time in a caring manner. - Brilliant.

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Peter, it’s fantastic to hear everything from Jason’s sales support to Richard’s detailed handover left such a positive impression. We’re so pleased the process felt relaxed and well cared for throughout. Thank you for the brilliant feedback.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Kimberley Caravans from start to finish…

Kimberley Caravans from start to finish have been outstanding.

Great advice all the way through the journey of helping us buy our first ever caravan.

The team is completely transparent with every aspect if something is wrong and supportive with every decision you make.

Be all that said and done. Just a lovely bunch of people to boot. Big shout out to Darrell.

We can now leave you be lol.

Thank you to all for the experience.

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Alan, it’s brilliant to hear your first caravan-buying experience felt so well supported from start to finish. The team will be chuffed with your kind words, and Darrell will especially appreciate the mention. Enjoy every moment in your new caravan. Hope to see you again soon!

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Kimberley caravans was absolutely…

Kimberley caravans was absolutely excellent from start to finish. They was no hassle at all and nothing was to much trouble for them . Highly recommend Darryl miller who was absolutely fantastic and a brilliant hand over as well . Will definitely recommend Kimberly caravan to people.

22 oktober 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Ryan, it’s fantastic to hear you had such a smooth and enjoyable experience from start to finish. Darrell will be really pleased to know his help and handover made such a difference. We truly appreciate the recommendation.

Many Thanks,
The Kimberley Team

Beoordeeld met 3 van de 5 sterren

Sales team were very good

Sales team were very good, However was seriously disappointed on how much we were allowed for our old caravan.
We have a number of faults on our new caravan, finding it difficult to arrange for repairs.

1 oktober 2025
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Trevor and Trish, thank you for sharing your feedback. We’re pleased you found the sales team helpful, but we understand your frustration with the part exchange value and repair arrangements. Your comments have been passed to our management team so we can review your experience and ensure you’re contacted to resolve the issues.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Sold are caravan to them and there…

Sold are caravan to them and there service was very clear and gave us a good price would definitely recommend 5*

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Daniel, thank you for the 5 stars and kind words. We’re really pleased the process felt clear and straightforward, and that you were happy with the price offered.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Great…

Great experience all round in buying our next caravan.

26 september 2025
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Dan and Jen, it’s lovely to hear the whole experience was such a good one. We hope you both enjoy every trip in your new caravan.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Darrell was an excellent sales person

Darrell was an excellent sales person. He really knew alot about our caravan and made sure we knew how to engauge the mover properly.

30 september 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Neil, we’re glad to hear Darrell’s knowledge and guidance made the process so straightforward. It’s great to know you left feeling confident using your mover and ready to enjoy your caravan.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Great buying experience


We recently purchased a new Swift caravan from Kimberley and part exchanged our old van in return.
We got a great price on the new one and a fair part ex price on our old van.
Richard (sales person) was very knowledgeable and guided us through the whole experience in a very relaxed(not pushy at all) manner from viewing all the way through to handover.
Would definitely recommend a visit to Kimberley if your looking at changing your van and we're looking forward to many trips away in our new one.
Thank you
Stuart & Lisa.

6 oktober 2025
Review zonder uitnodiging
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Stuart and Lisa, it’s wonderful to hear you’re so pleased with your new Swift and that Richard made the whole process relaxed and enjoyable. We really appreciate the recommendation and hope you have countless great trips ahead in your new caravan.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

Great Customer Service

The customer service team at Nottingham showed how Good service should be done,
Kept me informed of progress on issues and more importantly kept the commitments they made to me.
The sales team have been honest and sincere from the start of the process and I cannot recommend this site highly enough.

23 september 2025
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Graham, it’s fantastic to hear our Nottingham team delivered the level of service we always strive for. Your comments about the honesty and commitment shown by both our sales and customer service teams mean a lot. Thank you for the wonderful recommendation.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren

From start to finish all the team at…

From start to finish all the team at Kimberley Caravans were so helpful and friendly no pushy salesman, everything we wanted to know about the caravan we ended up buying was explained nothing was to much trouble, thanks to Matt for a perfect hand over, and all the team at Kimberley Caravans. Lee & Jane

1 september 2025
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Lee and Jane, it’s lovely to hear the whole team made your experience so easy and enjoyable from start to finish. Matt will be really pleased to know his handover helped make everything just right. Wishing you both many happy trips ahead in your new caravan.

Many Thanks,
The Kimberley Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham

Bruce, thank you for the kind words. It’s great to hear our sales team made the experience so helpful for you.

Many Thanks,
The Kimberley Team

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