We bought our first motorhome and the sales team were great to deal with. They answered all of our questions (of which there were many!). On the day of collection it all went smoothly and the handover... Toon meer
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Lees wat reviewers zeggen
Having purchased a number of new caravans with them at Nottingham had them service also I ask them to get me 4skirt rail end caps for my swift caravan they basiclly said it wasn’t cost effective for t... Toon meer
The salesman Darryl was extremely responsive, helpful and thorough and supervised a new employee who talked us through details. All staff were great.
I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Contactgegevens
Eastwood Road, NG16 2HX, Kimberley, England, Verenigd Koninkrijk
- 0115 9382401
4,7
Uitstekend
591 reviews
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Heeft 90% van zijn negatieve reviews beantwoord
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Very professional as always!
Very professional as always!
Extremely accommodating and understanding
10 september 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
David, it’s great to know you always find our team professional and accommodating. We really appreciate your kind words and continued support.
Many Thanks,
The Kimberley Team
New caravan…
From first stepping into Kimberley Caravans to driving off with my new caravan the service was 100% perfect.
Darell was great to get on with, dealing with the trade in and purchase was straight forward and I never felt under pressure.
Will be back in several years for another new one I’m sure.
18 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Kevin, it’s brilliant to hear the whole process felt easy and pressure free, and that Darrell made everything straightforward from start to finish. We’ll look forward to welcoming you back when the time comes for your next caravan.
Many Thanks,
The Kimberley Team
Thank you Jason!
We recently purchased a caravan from Kimberley’s. As first time buyers, we were very lucky to deal with a gentleman called Jason Ashley. Jason went above and beyond for us and left no stone unturned when showing us around the caravan and speaking to us about our options. He gave us several hours of his time and put us at ease by answering all of our questions. Jason was the reason why we bought the caravan. Thank you Jason!
19 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Joel, it’s fantastic to hear Jason made your first caravan purchase such a positive experience and took the time to guide you through every detail. We’re so pleased his support gave you the confidence to choose the right caravan and we’ll make sure he knows how much you appreciated it.
Many Thanks,
The Kimberley Team
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Paul, it’s great to know everything felt seamless from start to finish, that’s exactly how we want it to be.
Many Thanks,
The Kimberley Team
Caravan upgrade
Thinking about changing our caravan,so went too Kimberley caravans,to have a look at different layouts,as I had seen one on there website, which was ok , spoke to Darrell who suggested we have a look at another, and newer van,which we both liked,so we decided to have it.
On the day of collection,the hand over was very good, showed us that very thing was working and how to set up the heating etc.
I would recommend buying from Kimberley caravans.
26 augustus 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Paul, it’s great to hear Darrell was able to guide you to the perfect caravan and that the handover gave you confidence with everything on the day. Thank you for recommending us, we hope you enjoy every moment in your new van.
Many Thanks,
The Kimberley Team
Fantastic service from all the staff
Fantastic service from all the staff, Matt was very knowledgeable and helpful, even with a few after sale queries, the handover day was special, we were taken through everything and showed how it works. Superb customer service and would recommend
10 september 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Steve, it’s great to know Matt’s knowledge and the support from our whole team made the process smooth from start to finish. We always want collection day to feel exciting, so it’s lovely to hear it stood out for you. Thank you as well for mentioning the after-sale care, we’ll always be here if you need us.
Many Thanks,
The Kimberley Team
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Shaun, great to hear you had such a positive experience with our sales team and enjoyed those little extras too. We hope your new caravan brings you plenty of happy adventures.
Many Thanks,
The Kimberley Team
Yes can massively improove
9 september 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Peter, thank you for sharing your feedback. This isn’t the level of experience we want anyone to have with us, and your comments are being taken on board by the team. We’d like the chance to be in touch directly so we can understand more and work towards giving you the standard of service we’re known for.
Many Thanks,
The Kimberley Team
Just purchased our new caravan
Just purchased our new caravan from Kimberley caravans we only went to look and fell in love with this Swift Exclusive Major 2025 it was a great offer with a free motor mover which clinched the deal Darrell was very helpful no pressure and he answered all of our questions The handover process on day of collection Darrell explained every part of the caravan including full demonstration he even put our number plate on our caravan
15 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Robert, it’s wonderful to hear you fell in love with your new Swift Exclusive and that Darrell made the whole experience so easy and enjoyable. We’re glad the handover and extra touches helped make it special. Enjoy every trip in your new caravan.
Many Thanks,
The Kimberley Team
The helpful salesperson
The helpful salesperson, Richard, his honesty, manner and his approachability.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Peter, we’re really pleased to hear Richard made such a positive impression with his honest and approachable service. Thanks for sharing your experience and we look forward to welcoming you back whenever you need us.
Many Thanks,
The Kimberley Team
We knew what we were looking for and…
We knew what we were looking for and after speaking to Matt, we clicked immediately and our experience was made more pleasurable because of this. He was very knowledgeable, friendly and courteous at all times. An absolute pleasure to deal with. Very happy with the price of our new caravan that we collected on Friday 12th September and we would be very happy to deal with Matt again. Great experience. We highly recommend Kimberley at Nottingham 😊
12 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Karen, we’re so pleased to hear Matt made the whole experience such a pleasure for you. It’s great that you found the right caravan at the right price and felt so well looked after throughout. We really appreciate the recommendation and hope you enjoy every trip in your new caravan.
Many Thanks,
The Kimberley Team
Our first caravan
From our initial visit,just to look we fell in love with our perfect caravan. Darrell who looked after us was so knowledgeable advising is on everything. At the handover a couple of weeks later we met by Darrell who gave us a very in-depth handover,hooking us up and even putting number plate on the van.
In our honest opinion we could not have been treated any better, nothing was rushed at all. Darrell is a credit to Kimberly caravans in Nottingham,a true professional, friendly and knowledgeable man THANK YOU from us both
.
13 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Jonathon, what a fantastic review. We're so pleased Darrell looked after you so well from start to finish and made the whole process easy and enjoyable. It’s great to hear the handover was thorough and unhurried, leaving you confident with your new caravan. We’ll be sure to pass on your kind words to him.
Many Thanks,
The Kimberley Team
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Dawn and Shane, we're so glad to hear you had great service all the way through. We really appreciate your feedback and hope to see you again.
Many Thanks,
The Kimberley Team
Not impressed
Didn't check everything before the collection of the motorhome. Sent motorhome in a few times for specific repairs while under warranty. Free 1 year warranty expired, and the specific repair requests are still not fixed
27 augustus 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Thanks for your feedback Christine. We’re sorry to hear you feel this way. Your comments have been noted and we’ll be in touch to follow up with you directly.
Many Thanks,
The Kimberley Team
Great service all round
Great service all round. Very efficient team. Quickly sorted a couple of minor issues with our new (to us) ‘van, while we waited. Really enjoying our new caravan and quite proud that you sold our part exchange within 24 hours (or there abouts!)
26 augustus 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Richard, great to hear you’re enjoying your new caravan and that the team got everything sorted quickly for you on the day. We’re glad your part exchange found a new home so quickly too. Appreciate the kind words.
Many Thanks,
The Kimberley Team
The helpful honest and Caring attention…
The helpful honest and Caring attention we were given by your salesman Matt.
Your business felt very much like a family run business as we were told it was.
Also you were very competitive with your pricing structure.
1 september 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Thanks for the lovely feedback. We're so pleased Matt made you feel well looked after and that the whole experience felt personal and genuine. It’s great to hear our pricing stood out too. We really appreciate you choosing us.
Many Thanks,
The Kimberley Team
Swift Basrcamp BC2…
The purchase of my Swift Basrcamp BC2 was a super experience, the best I have ever received at a caravan dealers over 35 years of caravanning.
Richard is very knowledgable being an experienced caravanner himself. The sale and handover process was excellent and was even better as Richard sold and did the handover himself. I would certainly recommend Kimberley Caravans.
19 augustus 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Ian, we're so pleased to hear your purchase of the Swift Basecamp was such a standout experience, especially after 35 years of caravanning. Richard will be delighted with your kind words. It's great to know his knowledge and personal touch made the sale and handover so smooth. We really appreciate the recommendation and hope you enjoy every moment in your new Basecamp.
Many Thanks,
The Kimberley Team
Great to deal with
Daz in sales looked after us superb great experience
6 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Neville, great to hear Daz looked after you so well. We're glad you had a great experience and hope to welcome you back again.
Many Thanks,
The Kimberley Team
Kimberley caravans is simply the best
Well what can I say but wow great staff at Kimberley we upgraded our caravan for a newer one Matt in the sales office was great helped us all the way through to our collection day Matt showed us how everything worked in the caravan he was plesent and answered all the questions we had nothing was to much trouble thanks again from Jackie n Steve ward...
5 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Jackie and Steve, what a lovely review. We're so pleased Matt looked after you throughout the whole process and made your upgrade experience such a smooth one. Great to hear everything was explained clearly and you felt fully supported. Enjoy your new caravan and we hope to see you again.
Many Thanks,
The Kimberley Team
Found the motorhome we wanted
Found the motorhome we wanted, was offered a fair amount for caravan in part exchange. Sales man very friendly.
20 augustus 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Nottingham
Thanks Sue, great to hear you found the motorhome you were after and that the part exchange process was fair. We're glad the team looked after you and hope you enjoy many adventures ahead.
Many Thanks,
The Kimberley Team
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