Kitchens plus Bathrooms Reviews 1.624

TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I would avoid this company. They fitted a kitchen and a bathroom for us starting September 2025. As I write this review April 2026 the kitchen is not yet finished. We chose them because they 'take... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Adrian was very polite, convincing and very reassuring. He gave me a quote and kept in touch during the process. The installation and flooring men did excellent jobs, I was away and they did great.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Scott came round yesterday to give us a quote for a new kitchen. He was great, very thorough, knowledgeable and listened to exactly what we were looking for and worked within our budget. He gave us a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the 1st day of taking old kitchen out to the day of completion all tradesmen were polite, tidy and friendly. I was kept up to date with any dates of when people would be arriving to do their part... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Keukenvernieuwer
  2. Badkamerinstallateur

Geschreven door het bedrijf

Welcome to Kitchens Plus Bathrooms, the leading specialist in kitchen, bathroom, and bedroom renovations in the North East, celebrating over 27 years of excellence in home improvements. Visit our state-of-the-art showrooms in Retail World, Kingston Park, and Washington to explore the latest designs and innovative solutions tailored specifically for your home. Our commitment to quality craftsmanship and customer satisfaction drives us to provide not just renovations, but transformations that rejuvenate your living spaces. Whether you're looking to modernise your kitchen with cutting-edge appliances and stylish cabinetry, create a spa-like retreat in your bathroom, or turn your bedroom into a luxurious sanctuary, Kitchens Plus Bathrooms is your trusted partner. We offer a free, no-obligation quotation, ensuring that you have all the information you need to make your dream home a reality. Our dedicated team of experts will guide you through every step of the process, from initial design to final installation, with meticulous attention to detail and a personalised touch. Call us today at 01912 123456 to schedule your consultation. Let Kitchens Plus Bathrooms help you enhance your home with beauty, functionality, and style.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Avoid

I would avoid this company. They fitted a kitchen and a bathroom for us starting September 2025. As I write this review April 2026 the kitchen is not yet finished.
We chose them because they 'take care of everything'. Managing every aspect of the fit so you only have to deal with them.
While the quality of the products is great, chasing up issues and getting things finished has been far from hassle free and was more like a full time job for us. In installing the bathroom they damaged the kitchen ceiling and walls they had just fit, skimmed and decorated and after much time and MANY phone calls they are refusing to fix the damage because it was caused by the fitter and I will have to take it up with them. Which is the opposite of them 'dealing with the fitting and everything so that's why we are a bit more expensive' line we got from sales when we chose them.

24 april 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear AG, I’m very sorry to hear that your experience has not been as we would have expected, and I’d like to look further into this for you. If you could kindly provide some further information to help us identify you, I will investigate and come back to you in due course. Thank you for highlighting this to us.

Beoordeeld met 5 van de 5 sterren

100% recommend

The whole process was fantastic. The quality is amazing and the price blow me away. 5 stars isn’t enough highly recommend.

1 april 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Gary, thanks very much indeed for saying you’d recommend us following your installation, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

Unbelievable experience

Unbelievable experience. Design Engineer called Chris came round to design our kitchen. Couldn’t have asked for better service. Highly Recommend

8 april 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Thank you so much for your kind words about Chris, it’s always great to receive positive feedback and I’m sure he’ll be thrilled to read this.

Beoordeeld met 4 van de 5 sterren

Kitchen unrecognisable

This is the second time we have used this company... They listen and design to what you want, the fact that the actual build and tradesman is outsourced to Lou and his team is a game changer everything was organised to perfection and communication was great, as alway coming to the end of the job there was a few things we were waiting on being completed but it honestly didn't affect the process one bit.
I would say the beginning bit of the process is still needing room for improvements, the back office were rude and unhelpful until we had someone who we relied on, Bethany was great... I don't like the fact you pay upfront as it gives you no leverage I case anything goes wrong

5 maart 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Chloe, thanks you very much for taking the time to share your feedback, we really do appreciate it and will use it to improve our service in the future. I’m thrilled to hear how pleased you are with the finished installation and hope that you will consider using us again if you ever require further home improvements.

Beoordeeld met 5 van de 5 sterren

Adrian was very polite

Adrian was very polite, convincing and very reassuring. He gave me a quote and kept in touch during the process.
The installation and flooring men did excellent jobs, I was away and they did great. finished on time. And tidied up after each work. Never came home to an unkept kitchen due to renovation work.

27 februari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Kemi, thanks very much for your kind words about Adrian, we really appreciate the feedback.

Beoordeeld met 5 van de 5 sterren

Kitchen Installation

From the 1st day of taking old kitchen out to the day of completion all tradesmen were polite, tidy and friendly. I was kept up to date with any dates of when people would be arriving to do their part of the installation. Joe who fitted the kitchen units was particularly stand out amazing. I would definitely recommend this company to anyone considering having a new kitchen fitted. I would use them again without hesitation.

19 februari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Maria, thank you very much for taking the time to post your review, and especially for saying you’d use us again, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

Excellent quote meeting with kitchens plus bathrooms

Scott came round yesterday to give us a quote for a new kitchen. He was great, very thorough, knowledgeable and listened to exactly what we were looking for and worked within our budget. He gave us a fantastic quote and we are so excited to get our kitchen installed in a few weeks! I would 100% recommend and look forward to writing another review once the kitchen has been installed.

28 maart 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Elizabeth, thank you very much indeed for taking the time to provide feedback about your experience with Scott, we are very grateful to you and I look forward to hearing how your installation went in due course.

Beoordeeld met 5 van de 5 sterren

Just recently agreed for kitchen plus…

Just recently agreed for kitchen plus bathroom to install a new kitchen in the cominng weeks. I was dealing with Jordan Drape. I was very Impressed with is knowledge and information that was giving to me, professional, friendly and made me very comfortable that I was with the right company to give me the kitchen of my liking.

24 maart 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Darren, thanks very much for your kind words about Jordan, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

The work we had done in the kitchen execllent.

The work was excellent.
The timing was great and worked well between my and my husband's shifts well.
All the staff were great.

9 februari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Dawn, thank you very much for your review, we really do appreciate it.

Beoordeeld met 1 van de 5 sterren

Been pressured

Before anyone came out I mentioned I do not like been pressured…. Bathroom quote just over £12000 but if I do deal of the day dropped to just over £9000 if that’s not been pressured what is …give the best price firstly …yes quality was good … felt total pressure . I have spoken to the manager

4 maart 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Geoff, I’m very sorry to hear that you weren’t happy with our representative, it’s certainly not what we want to hear. Pressure selling is absolutely not what we are about, so I’d like to find out more about your experience. If you can provide some further information I will ensure you are contacted by senior management as soon as possible to help us get to the bottom of this. Thank you for highlighting this to us.

Beoordeeld met 5 van de 5 sterren

Dean designer

Dean was very easy going and not pushy in the slightest which is very important to us.very informative and made everything easy to understand.its the first time we've had a designer/sales person and it was a pleasure in his company.

28 februari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear S Mac, thanks very much for your feedback about Dean, we really are grateful to you for sharing this with us.

Beoordeeld met 5 van de 5 sterren

We are absolutely delighted with our kitchen

We are absolutely delighted with our new kitchen.
David was really helpful and patient in designing a kitchen to suit us.
The old kitchen was removed and everything including appliances.
Steve the electrician re wired and did a bit extra for us.
The plasterers Lee and Nick were also fabulous and they too did extra.
The kitchen fitter Steve was also brilliant and stayed late to complete.
Floor fitter Steve did an amazing job with laying the floor and into some tricky corners.
The whole job was overseen by Ian and Lewis, with regular visits and phone calls.
All in all a fab job by a fab team.
And thank you Bethany for checking in to see how it was going and if we were happy.
Can’t recommend Kitchens Plus highly enough.
Jill and Allan Brookbanks

5 februari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Jill, thank you so much for your lovely review, we really do appreciate the feedback and I’m sure everyone involved will be delighted to read this.

Beoordeeld met 4 van de 5 sterren

Adrian the Designer

Adrian the Designer was very friendly and patient and took the time needed to get know us and what we wanted for our bathroom. Lovely lad.

22 januari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Georgia, thanks very much for your feedback about Adrian, it’s greatly appreciated and lovely to hear.

Beoordeeld met 5 van de 5 sterren

Chris designer

Had chris out from kitchens plus to design a kitchen for me from the get go chris really understood what we wanted and was so helpful putting it altogether we was so impressed with the design the quality of the products he showed us down to cabnets worktops doors etc which really helped us make our decision

13 februari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Junesams, thanks very much for taking the time to provide feedback about Chris, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

David the kitchen designer has been…

David the kitchen designer has been very patient with me whilst I’ve been undecided what I want to do. He’s designed us a lovely kitchen with an excellent price. Can’t wait to see it when it’s all done.

5 februari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Rebecca, thank you so much for taking the time to provide feedback about your experience with David, we really appreciate it and I’m sure he’ll be delighted to read this.

Beoordeeld met 5 van de 5 sterren

Chris design

Thanks to Chris who has just designed a great looking kitchen very professional in every way, helped us look at different ideas that we didn’t think of. I would definitely recommend asking for Chris’s advice if it’s a kitchen you want.

5 februari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Kerri, thanks very much for your kind words about our designer Chris, I’m sure he’ll be thrilled to hear how happy you are with him.

Beoordeeld met 5 van de 5 sterren

Top notch experience

We had a quote today from a lovely gentleman called dean and he was absolutely amazing. He walked us through every step of the process and I was blown away when I saw the 3d design I never imagined the design he came up with and although I couldn’t commit today the 12 month price guarantee is incredible I would highly recommend this company

4 februari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Lisa, thanks very much indeed for sharing details about your experience with Dean, we really appreciate the feedback. I’m sure that Dean will be delighted with your kind words and I hope that we may be able to assist you at some stage in the future should your circumstances change. Thanks again.

Beoordeeld met 5 van de 5 sterren

We’ve just had a new kitchen fitted

We’ve just had a new kitchen fitted. It’s been a great experience from start to finish. All the tradesmen were very professional and polite, we had follow up phone calls from management which was very reassuring, We would definitely recommend this company.

3 februari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Lynne, thank you so much for saying you’d definitely recommend us following your installation, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

I have recently got a lichen fitted…

I have recently got a lichen fitted just before Christmas.. I couldn’t be happier with the outcome… from the sales team to the kitchen designer.

The kitchen quality is outstanding, Lewis and ian who carried out my survey and were my point of contact through the whole process were faultless, always on the other end of the phone when needed and nothing was ever an issue,
Neil the joiner who fitted my kitchen was top draw, his attention to detail was perfect and a credit to his craft..

Everything wasn’t straight forward as a big job never is especially before Christmas but an over all 5 star rating is well deserved..

Thanks guys

27 januari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Ben, thank you very much indeed for taking the time to post your review, we really do appreciate the feedback.

Beoordeeld met 5 van de 5 sterren

Highly recommended firm.

Highly recommended firm.
Easy process from start to finish.
Skilled tradesmen and Ian the project manager was fantastic, very accommodating and a pleasure to deal with.
Finished kitchen was fantastic.
Same company booked to replace bathroom.

23 januari 2026
Review zonder uitnodiging
Logo Kitchens plus Bathrooms

Antwoord van Kitchens plus Bathrooms

Dear Claire, thanks so much for your feedback, we really do appreciate it and thanks also for your repeat business, I hope your bathroom experience is just as good.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer