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Kesinlikle tavsiye etmiyorum tam bir dolandırıcı site tam yedi ay oldu benim 402 Euro Ymmu hala göndermediler elinizi kesinlikle bu sayfaya uzatmayin. hangi sayfaya yazdığın zaman altında kıyafet sepe... Toon meer
Bir sürü yer gezdik sonunda doğru tercihi yaptık, Kıyafet sepeti sayfasını biliyorduk ama showroomdan haberimiz yoktu biraz geç oldu ama bundan sonraki tüm alışveriş tercihlerimiz ve yönlendirmelerimi... Toon meer
Betrug!! Wer das Geld nicht zurück bekommt, kann das über Kreditkarte Reklamation innerhalb von 12 Wochen ab dem Datum der Rücksendung beantragen, dabei müsst Ihr Kaufbeleg, das Gesprächsverkehr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
About Kıyafet Sepeti Kıyafet Sepeti is one of the leading evening dress and fashion brands in Türkiye and Europe, trusted by millions of customers worldwide. Operating in the United States under Moda Kapimda US Incorporated and in Europe as Moda Kapimda LTD ŞTİ, our brand continues to expand its global presence with a strong and growing customer base. Since our establishment, we have been guided by our core principle of “Customer Satisfaction First”, which remains at the heart of our e-commerce operations. Through our official website, www.kiyafetsepeti.com.tr , we combine the boutique fashion concept with rapidly evolving trends, offering our customers the best quality, competitive pricing, and maximum satisfaction. 🌍 Global Reach We proudly serve customers in 192 countries and provide a seamless shopping experience with 7 language options on our website. ✨ Quality Assurance All products available on our website are locally manufactured and go through strict quality control processes—from production to selection and final packaging—ensuring high standards at every stage. 🔒 Secure Shopping Our website is protected with 128-bit SSL encryption, ensuring that all personal and payment information is transmitted securely. Credit card details are used only during the transaction process and are never stored in our database. All payments are processed with 3D Secure authentication, guaranteeing a safe and reliable shopping experience.
Contactgegevens
Ergenekon 34375, Dolapdere Cd. No:122, 34373 Şişli/İstanbul, 34375, istanbul, Turkije
- 08502551073
- info@kiyafetsepeti.com.tr
- kiyafetsepeti.com.tr
2,9
Gemiddeld
484 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 32% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mucho cuidado que cinco meses después…
Mucho cuidado que cinco meses después se me ha echado hacienda encima para pagar la diferencia de aranceles entre países debéis tenerlo en cuenta espero que os resulte útil para futuras compras
3 december 2024
Review zonder uitnodiging
Antwoord van kiyafetsepeti
Hola,
Si se le ha aplicado algún impuesto adicional, no dude en comunicárnoslo para que podamos brindarle asistencia. Nuestro equipo está siempre disponible para ayudarle en lo que necesite.
Saludos,
Equipo Kıyafet Sepeti
DES GROS VOLEURS!!!!!!
DES GROS VOLEURS!!!!!!
J'ai commandé une tobe que je n'est jamais reçu, je les ai contacté en leurs demandant ou est ma commande ils m'ont dit qu'il n'avait plus la couleur que je voulais j'ai demandé un remboursement.
Depuis juin j'attends mon remboursement !!!!!
Je leurs envoie des messages tous les jours et aucune réponse !!
A fuir faites attention !
C'est des escros
2 juni 2024
Review zonder uitnodiging
Antwoord van kiyafetsepeti
En tant que Kıyafet Sepeti, nous sommes sincèrement désolés pour l’expérience que vous avez vécue et pour le retard concernant votre remboursement.
Nous tenons à préciser que lorsque un produit n’est plus disponible, le processus de remboursement est lancé selon nos procédures. Toutefois, des délais peuvent parfois survenir en raison des processus bancaires ou d’une charge opérationnelle élevée. Ce n’est en aucun cas notre intention de laisser un client sans réponse.
Nous comprenons votre frustration, notamment après cette attente et le manque de retour, et nous nous en excusons sincèrement.
Afin de compenser ce désagrément, nous souhaitons vous offrir un bon d’achat équivalent au montant de votre commande.
Nous vous invitons à nous contacter directement en partageant les informations de votre commande afin que notre équipe puisse examiner votre dossier en priorité et vous fournir le bon dans les plus brefs délais.
Kıyafet Sepeti
Service Relation Client 🤍
Servizio pessimo
Servizio pessimo! Ordino un abito ad pagando circa 200 euro, l'abito è stretto.
Dato che non ho contattato il servizio clienti entro due giorni dall'arrivo non viene rimborsato. ASSURDO!
29 november 2024
Review zonder uitnodiging
Betrug!!
Betrug!!
Wer das Geld nicht zurück bekommt, kann das über Kreditkarte Reklamation innerhalb von 12 Wochen ab dem Datum der Rücksendung beantragen, dabei müsst Ihr Kaufbeleg, das Gesprächsverkehr mit Kiyafet Sepeti und Verfolgung Store sowie einen Formular die Sie über Kreditkarten Anbieter zukommen lassen.
Und lassen Sie direkt eure Kreditkarte sperren!
Nur so haben wir solche Betrüger im Griff.
22 augustus 2024
Review zonder uitnodiging
Servizio pessimo
Servizio pessimo! Ordino un abito ad agosto pagando quasi 180€ piu la dogana di 50€. L’abito arriva ma troppo stretto per me e per niente come in foto. Procedo col reso a mie spese (circa una 40ina €). É passato 1 mese e non so più niente del mio pacco. Loro continuano a dirmi che “ci vuole tempo” e che mi faranno sapere. Penso che ormai possa essere considerata una TRUFFA. Non comprate da loro. Servizio pessimo e assistenza inesistente. Non credo rivedró di certo i miei soldi.
Mi contattano su whastapp 3 mesi dopo dicendomi “se togli la recensione ti regaliamo un abito”. In dubbio, faccio come mi dicono dopo aver provato a chiedere un rimborso invece dell’abito. Mi chiedono mail e nominativo e dicono che in 2-6 giorni mi arriva. É passata una settimana, zero mail di conferma ricevute, né abito, né rispondo su whastapp. Fate veramente ridere, chi credete di fregare! Io il commento negativo lo rimetto e come!TRUFFA
28 november 2024
Review zonder uitnodiging
I ordered the brautiful V neck black…
I ordered the brautiful V neck black dress with gold and It’s very beautiful and Iam loving it. 🤩🤩
27 november 2024
Review zonder uitnodiging
Antwoord van kiyafetsepeti
Thank you so much for choosing one of our elegant evening dresses! We are delighted to have been a part of your special occasion and hope the dress brings you as much joy as we had creating it.
Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out.
Wishing you unforgettable moments in your new dress!
Best regards,
So happy with my purchase.The dress…
So happy with my purchase.The dress arrived very quickly and was exactly as pictured.Thank you
15 november 2024
Review zonder uitnodiging
Antwoord van kiyafetsepeti
Thank you so much for choosing one of our elegant evening dresses! We are delighted to have been a part of your special occasion and hope the dress brings you as much joy as we had creating it.
Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out.
Wishing you unforgettable moments in your new dress!
Best regards,
Mutlu birgün
Herkesi mağazaya ve gönül rahatlığıyla instagramdan elbiselernizi alabilirsiniz ben aldım ve çok güzel gözüktüm 😍🙏🌹teşekkürler kıyafet sepetı ❤
23 november 2024
Review zonder uitnodiging
Antwoord van kiyafetsepeti
Thank you so much for choosing one of our elegant evening dresses! We are delighted to have been a part of your special occasion and hope the dress brings you as much joy as we had creating it.
Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out.
Wishing you unforgettable moments in your new dress! ( turkce )
Best regards,
Dresses are very good quality.
22 november 2024
Review zonder uitnodiging
Antwoord van kiyafetsepeti
Thank you so much for choosing one of our elegant evening dresses! We are delighted to have been a part of your special occasion and hope the dress brings you as much joy as we had creating it.
Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out.
Wishing you unforgettable moments in your new dress! ( turkce )
Best regards,
Ottimo servizio e ottimi vestiti
19 november 2024
Review zonder uitnodiging
Antwoord van kiyafetsepeti
Thank you so much for choosing one of our elegant evening dresses! We are delighted to have been a part of your special occasion and hope the dress brings you as much joy as we had creating it.
Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out.
Wishing you unforgettable moments in your new dress! ( turkce )
Best regards,
ACHTUNG Betrug!!! ACHTUNG
Kundenservice katastrophal. Firma unseriös. Qualität der Ware und Beschreibung auf Webseite unterirdisch. Habe zum wiederholten Male die Ware zurück geschickt da keiner diese in der Türkei entgegennehmen wollte und dies zurück an mich geschickt wurde. Also, zwei Mal den Versand bezahlt. Nun habe ich Kleider dieir nicht passen und bleibe an diesen Kosten sitzen. Habe nie wieder mein Geld von Kiyafetsepeti gesehen. Vorsicht! NICHT BESTELLEN! GRÖSSEN SIND NICHT WAHRHEITSGEMÄSS ANGEGEBEN. RÜCKGABE IST HIER NICHT MÖGLICH. IHR SEHT EUER GELD NIE WIEDER. Lasst euch nicht übers Ohr hauen.
1 september 2024
Review zonder uitnodiging
Leider ist alles schief gelaufen und…
Leider ist alles schief gelaufen und ich auch eine bin die betrogen worden ist. Geld abgebucht, angeblich dir Ware geschick, ich habe mich aber bei irgeneiner Post nicht gemeldet (keine Infos bekommen, wo ich mich melden sollte eigentlich). Bestellung an denen zurück gekommen. Sie haben mich gefragt ob ich das Kleid will oder Geld zurück, habe mich fürs Geld entschieden und warte seit August auf das Geld!!!
Finger weg!!!
11 november 2024
Review zonder uitnodiging
VOLEURS
VOLEURS ! j’ai effectué une commande en double (sans faire exprès) ils me contactent le lendemain pour annuler une de mes commandes, je me dis cool, on me dit que je serai remboursé sous 15 jours, or je n’ai rien reçu, du coup, je les contacte, on me propose un avoir que je refuse, je préfère qu’on me rembourse, depuis, je n’arrive plus à joindre personne et bien sûr toujours pas d’argent rendu ! Ce n’est qu’une bande d’ESCROCS !
19 oktober 2024
Review zonder uitnodiging
La robe ne m'aller pas j'ai voulu faire…
La robe ne m'aller pas j'ai voulu faire un retour, je l'ai ai donc contacter su whatsapp comme le demande leur procédure mais jamais eu de réponse. Au vu des avis je préfère revendre la robe sur Vinted.
7 november 2024
Review zonder uitnodiging
Vestido hermoso
Vestido hermoso. Sigo esta empresa por instagram desde hace mucho tiempo y fue hasta el domingo pasado que decidí comprar uno de sus modelos. El vestido es exactamente como aparece en Instagram y su pagina web. Excelente relación calidad/precio. En solo 4 días hábiles el vestido estaba en casa.
7 november 2024
Review zonder uitnodiging
Antwoord van kiyafetsepeti
Thank you so much for choosing one of our elegant evening dresses! We are delighted to have been a part of your special occasion and hope the dress brings you as much joy as we had creating it.
Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out.
Wishing you unforgettable moments in your new dress! ( turkce )
Best regards,
Die Firma ist ein Betrüger
Die Firma ist ein Betrüger, geben an die Fracht sei unterwegs und nach mehrmaligen Nachfragen heißt es sie haben nichts versendet da die Größe nicht vorrätig sei und es Probleme mit der Farbe des Stoffes gibt. Mein Geld habe ich auch noch nicht erhalten.
6 november 2024
Review zonder uitnodiging
FUIR On ne peut pas m'être 0 étoile ?
On ne peut pas m'être 0 étoile ?
Arnaque !!!! Jamais reçu , ne rembourse pas arnaque les gens
J'ai envie de vous insultée de tous les noms !
15 augustus 2024
Review zonder uitnodiging
Antwoord van kiyafetsepeti
Dear Ms. Louna,
First of all, we are very sorry to hear about the issue you experienced with your order. We kindly request you to contact us at info@kiyafetsepeti.com.tr so we can assist you further.
Best regards,
This has been the worst shopping…
This has been the worst shopping experience I've ever had. I ordered a dress for my wife, but it was too big, and I wanted to exchange it for a smaller size. However, the customer service has been completely unacceptable. I have tried to reach out for several hours without receiving any responses. After much frustration, I learned that I would also have to cover the return shipping costs myself, which feels unreasonable. I spent an entire day trying to resolve this issue without any success. I will never shop here again and cannot recommend this store to anyone.
30 oktober 2024
Review zonder uitnodiging
BUYER BEWARE
BUYER BEWARE! They sent me the wrong dress. After contacting them from Canada (time zone difference) they responded saying to send it back at my own expense and they will send me the correct dress. After battling them for days they finally sent me a pre paid return label. Then, they sent me the correct dress however was not the right sizing and poorly made. Sleeves weren’t even on both sides. Because of the time it took to settle this issue I ran out of time to complain. Ended up having to reconstruct the dress with my seamstress. Ridiculous. Messaging them was a headache because they were not wanting to help at all. Do not purchase from this site as they will provide you with no customer service after they take your money.
16 september 2024
Review zonder uitnodiging
I’m fully satisfied with my dress
I’m fully satisfied with my dress. It’s fantastic, and the quality is amazing. Thank you❤️
25 oktober 2024
Review zonder uitnodiging
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