Paying for insurance based on exactly how much I drive my car made a lot of sense for me. I don't drive much during the week, and mostly take short trips on weekends, so the KOBA product was perfect.... Toon meer
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Lees wat reviewers zeggen
Great tech based car insurance company that charges based on the mileage you use. Don’t drive as much as I used to with working from home and have netted out with a much more competitive rate on my an... Toon meer
Finally a car insurer whom offers a policy on the low kms that I actually drive. I'm a working mum whose car trips during the week are the odd school runs then mostly short trips on the weekend so thi... Toon meer
Great concept especially if you have a car that sits around for a lot of the time! Please note - you will need your temporary password to login in to the app, the team emailed this to you a few d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
KOBA is one of Australia's first pay-per-km insurers, offering a fairer insurance solution. Our app measures the KM you drive and charges you for the insurance you use. Simply pay an upfront cost for comprehensive insurance to cover your car while parked, and a few cents per km you drive. Future features will include digital mechanic health checks, find my car locator and automatic collision detection to dispatch 000. KOBA is underwritten by eric insurance.
Contactgegevens
Level 14/839 Collins St, Docklands VIC 3008, 3000, Melbourne, Australië
- (03) 6159 2000
- hello@kobainsurance.com.au
- kobainsurance.com.au
4,7
Uitstekend
68 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Pricing and ease of purchase
Pricing and ease of purchase.
I submitted an Enquiry online. And got a call back within 5 minutes. Amazing service!
9 juli 2024
Great service and value for money.
30 juni 2024
Review of Service
Very happy with service, so far. They return calls and answer any questions. I like the fact that when they can, you can call and talk to the same person you spoke to previously.
22 juni 2024
Antwoord van kobainsurance.com.au
Hi Phil, thanks so much for taking the time to write a wonderful 5-star review for us! Great to hear you love our service and our incredible customer service team. Thanks for choosing KOBA!
A step up from the competition
Everything just worked. It’s great to have a customised insurance product that plays to Tesla’s strengths.
19 juni 2024
Antwoord van kobainsurance.com.au
Hi William, thanks very much for your great review and kind words. We're thrilled you're enjoying our EV insurance.
If you ever need us, feel free to get in touch at hello@kobainsurance.com.au and we'll be happy to help! Thanks for choosing KOBA.
Easy to organise
Easy to organise, and greata customer service and follow up checking in after the search and info had been entered.
17 juni 2024
Antwoord van kobainsurance.com.au
Hi Sonia, thanks so much for taking the time to write a great review, we really appreciate it.
If you ever need us, feel free to get in touch at hello@kobainsurance.com.au and we'll be happy to help! Thanks for choosing KOBA.
Antwoord van kobainsurance.com.au
Thanks Fred for taking the time to write a wonderful review. We appreciate it!
If you ever need us, feel free to get in touch at hello@kobainsurance.com.au and we'll be happy to help. Thanks for choosing KOBA.
Antwoord van kobainsurance.com.au
Thanks Prashant! We agree, Mel is wonderful.
Thanks for taking the time to write a great review. If you ever need us, feel free to get in touch at hello@kobainsurance.com.au and we'll be happy to help. Thanks for choosing KOBA.
Innovative EV Insurance
I wasn't aware of Koba until purchasing an EV. From my first interaction I have been impressed with the professionalism, price, friendliness and services they have provided. They spoke with me about every aspect of my cover, the pricing model and how I would be supported.
15 mei 2024
Antwoord van kobainsurance.com.au
Hi Martin, Thanks so much for your great 5-star review, we're very appreciative!
If you ever need us, feel free to get in touch at hello@kobainsurance.com.au and we'll be happy to help. Thanks for choosing KOBA.
Easy to use online and fair pricing for…
Easy to use online and fair pricing for your insurance products, for our new Tesla model 3
4 mei 2024
Antwoord van kobainsurance.com.au
Hi Michael, Thanks for taking the time to write a great review, we really appreciate it.
If you ever need us, feel free to get in touch at hello@kobainsurance.com.au and we'll be happy to help! Thanks for choosing KOBA.
painfull process to get re insured if…
painfull process to get re insured if you went over the expiry date even if only 24hrs. Have to give back old gps tracker. Get a new one. Had to re apply give all the details all over again even though they have it in system. Strangely enough they wanted a different email. Cant use the old email because too hard for them.
12 april 2024
Antwoord van kobainsurance.com.au
Hi Stephen, we're sorry to hear you had a painful experience when renewing your policy with us. Please call us on Monday and our team will apply free KM to your policy to thank you for being a valued customer and taking the time to write this review. Many thanks
Super smooth onboarding and great to…
Super smooth onboarding and great to have an EV specific product.
23 maart 2024
My interaction with Koba is always…
My interaction with Koba is always trouble free and leads to satisfactory outcomes.
I nearly always deal with Mel and she is always a pleasure to speak to.
22 november 2023
Personal and friendly service
I loved the personal and friendly service when I rang up to make a slight change to my policy.
17 september 2023
Cusomer support has been fantastic as…
Cusomer support has been fantastic as are the staff! always call you back if required, and Aussie staff so everthing is dealt with, without having to repeat your self 10 times over, have multiple policys with them highly recomended.
17 augustus 2023
Easy to put in request
Easy to put in request. Was a little slow for a response and being able to add and remove drivers should be possible via the app.
25 juli 2023
Excellent inovative insurance product.t.Very good professional Assistance and a…
Very good professional Assistance and a highly innovative insurance product particularly when driving lower than average kilometres. . We now have both of our cars comprehensively insured through Koba.
16 mei 2023
customer service was responsive to my…
customer service was responsive to my requests. Hours of service are 9-5pm which I found difficult when I am working FT, would be good if they opened till 6 or 7pm. Or consider Saturday morning customer service.
2 mei 2023
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