Paying for insurance based on exactly how much I drive my car made a lot of sense for me. I don't drive much during the week, and mostly take short trips on weekends, so the KOBA product was perfect.... Toon meer
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Lees wat reviewers zeggen
Great tech based car insurance company that charges based on the mileage you use. Don’t drive as much as I used to with working from home and have netted out with a much more competitive rate on my an... Toon meer
Finally a car insurer whom offers a policy on the low kms that I actually drive. I'm a working mum whose car trips during the week are the odd school runs then mostly short trips on the weekend so thi... Toon meer
Great concept especially if you have a car that sits around for a lot of the time! Please note - you will need your temporary password to login in to the app, the team emailed this to you a few d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
KOBA is one of Australia's first pay-per-km insurers, offering a fairer insurance solution. Our app measures the KM you drive and charges you for the insurance you use. Simply pay an upfront cost for comprehensive insurance to cover your car while parked, and a few cents per km you drive. Future features will include digital mechanic health checks, find my car locator and automatic collision detection to dispatch 000. KOBA is underwritten by eric insurance.
Contactgegevens
Level 14/839 Collins St, Docklands VIC 3008, 3000, Melbourne, Australië
- (03) 6159 2000
- hello@kobainsurance.com.au
- kobainsurance.com.au
4,7
Uitstekend
68 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good communication and on time delivery…
Good communication and on time delivery of device.
27 april 2023
everything has been smooth since we…
everything has been smooth since we signed up and so far it is looking good- it is still early days but it is as expected.
22 maart 2023
Innovative product which uses…
Innovative product which uses technology to charge me based on car’s usage. Can see my trips through the app which is helpful to become more aware of my driving and ultimately to help me further decrease my kilometres.
18 maart 2023
Responded promptly to my request and…
Responded promptly to my request and made the changes that needed to be done
15 maart 2023
easy access easy signing up reader…
easy access easy signing up reader arrived in two days l think this insurance is good value
21 februari 2023
Easy to use website
Easy to use website, no concerns changing over from an existing insurer (& saved money!)
14 februari 2023
Your Rep Nick was most helpful as eack…
Your Rep Nick was most helpful as each of the Koba people I have spoken to.
I would have no hesitation in praising them.
1 februari 2023
Great tech based car insurance company…
Great tech based car insurance company that charges based on the mileage you use. Don’t drive as much as I used to with working from home and have netted out with a much more competitive rate on my annual premium. Simply plugs into a socket under your steering wheel and can track manage through well design app. Highly recommend. Have had insurance in place for last 9months with no problems - customer service excellent too.
30 november 2022
Review zonder uitnodiging
Simple to join
Simple to join, uncomplicated processes, item to plug into car arrived ahead of time. Just had to plug it in. App downloads without issue. Tracking how much you are paying is in real time. Very, very competitive, a joy to use.
18 september 2022
Great value for money
Great product that charges based on how much you ACTUALLY travel. Really seamless and easy sign up process too.
27 oktober 2022
The service was great
I found the experience absolutely fantastic. Quick and simple. I had a couple of issues rang up spoke to Mel who was absolutely wonderful helped me sort out the issues.
5 oktober 2022
I'm not sure how the whole customer…
I'm not sure how the whole customer experience with Koba will go. So far, so good.
11 oktober 2022
Antwoord van kobainsurance.com.au
Thank you Peter for sharing your experience thus far!
Antwoord van kobainsurance.com.au
Thanks Lynda! Appreciate you taking the time to share your feedback.
Excellent App and worked with the…
Excellent App and worked with the device first time!
30 september 2022
Antwoord van kobainsurance.com.au
Great to hear! Many thanks for taking the time to share your positive experience.
Tracker Installation
Good phone response on query. Easy to instal the Kilometer tracker
27 september 2022
Antwoord van kobainsurance.com.au
Thanks for your feedback - Great to hear our customer service team were so helpful!
Excellent so far
So far the buying & service experience has been excellent.
Koba has been seamless & flawless.
I hope I never have to make a claim but if I do I expect the service will be just as good.
Thank you Koba
6 september 2022
Antwoord van kobainsurance.com.au
Hi John, thank you for your feedback. We're thrilled to hear that you're enjoying your experience with KOBA, and thanks for spreading the word!
Great concept!!
Great concept especially if you have a car that sits around for a lot of the time!
Please note - you will need your temporary password to login in to the app, the team emailed this to you a few days earlier so you may have forgotten about it ;)
Also please note - the device works by utilizing an inbuilt SIM card - uses this to track via GPS (NOT your phone's GPS) so there is no need to connect the device to your phone using Bluetooth. Extra benefit - if the car gets stolen you can track its location.
Excellent customer service from the KOBA team who made an effort to contact me to explain all of the above.
24 augustus 2022
Review zonder uitnodiging
Antwoord van kobainsurance.com.au
Thank you Vincent - appreciate your feedback and for taking the time to write such a detailed review! We hope you're enjoying being with KOBA and feeling the benefits.
I am considering koba but all I see…
I am considering koba but all I see here is reviews of sign-up and setup.
What's their actual claims process like ?
How difficult are they to deal with when trying to action a claim ?
20 augustus 2022
Review zonder uitnodiging
Antwoord van kobainsurance.com.au
Hi Gav, many thanks for reaching out. Hopefully a customer will answer your thread shortly, but in the meantime, perhaps the following might help: We have our KOBA call centre here in Australia, our Underwriter who as 25+ years experience handles our claims, we use an Australia-wide preferred repairer network and have a Lifetime guarantee on repairs.
I think it is an excellent concept
I think it is an excellent concept, as I walk to work Monday to Friday. I only use my car for the supermarket or on the weekends occasionally.
17 augustus 2022
Antwoord van kobainsurance.com.au
Thanks Phillipa for your review, and sounds like you're our perfect demographic! Enjoy only paying for the insurance you use and hopefully you're seeing some more money in your pocket.
Seamless experience so far
Seamless experience so far. The app is easy to use, the device for the car arrived in a timely manner and the PDS was relatively straightforward.
9 augustus 2022
Antwoord van kobainsurance.com.au
Thanks Stephen! Appreciate you taking the time to write a review and great to hear you've found the experience so seamless.
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