I'm an expert on the website, I have funds in my wallet that aren't being released to payoneer, despite 5 days since the supposed date when they should've been released. Kolabtree won't respond to... Toon meer
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Lees wat reviewers zeggen
I have been registered as an expert for about 10 years. I had a PhD at that point and some years of experience as a postdoctoral scientist. I have never found a request that was worth my time: very... Toon meer
I have been using the platform for the last two years, during which I have landed several good-quality projects and gained multiple repeat clients. However, I must say that the platform fee is quite h... Toon meer
Kolabtree's recommendation for a freelancer was the best ever. The gentleman went above and beyond with his deliverables. He was able to understand the task at hand right away without to many explanat... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hire freelance scientists and researchers at Kolabtree. Search over 10,000+ research freelancers and PhDs - Post your project for free.
Contactgegevens
Goswell Road 60, EC1M 7AD, London, Verenigd Koninkrijk
- kolabtree.com
Heeft nog niet op negatieve reviews gereageerd
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The program boosts confidence in…
The program boosts confidence in undertaking tasks.
Professional platform
Professional platform , recommended for all experts
Great way to meet customers and begin collaborations, room for improvement on the platform
Great way to meet potential collaborators and the platform does facilitate first time collaborations in a way that feels safe.
However, the rules and the platform need updating.
1) It does not make sense to forbid the freelancer and the customer from talking about price. This undermines the transparency needed to build trust and understanding in a collaboration.
Both parties need to reach an understanding that the scope of work scales with the budget available. How can that happen if the customer budgets so much and the freelancer receives only 80% of it?
Transparent communication about budget, scope, and fees to Kolabtree are necessary to accomplish the mission of the platform and for healthy and sustainable collaborations.
2) Secondly, it would be best if Kolabtree had a mobile-friendly communication platform, or even a mobile-friendly browser interface. The current browser interface can feel burdensome, causing collaborators to move their communications to other platforms.
All of this being said - when issues arose and I contacted customer service, their replies were prompt and helpful. Kolabtree has my recommendation to continue providing this valuable service and to improve.
Overall I like the platform as it gives a great platform to connect and work on diverse projects
Overall I like the platform as it gives freelancers to connect with the right projects. There are a few tweaks needed:
1. Several projects are posted but many of these are never closed. There is no way to know the status.
2. Visibility to how many applications received would be great.
3. There has to be a mechanism where freelancers can rate the project posters. Just like Uber where the driver and the rider rate each other.
Good platform, too slow customer service
Kolabtree is a very good platform with high paying projects compared to other freelancing platforms. The only issue I have with them is customer service. They take a week to respond to your request and their fund processing system is very slow. They ask you for days to do a simple thing like reactivating your account which should take less time than writing an email they send you. Other than that, I am happy with the platform.
The worst customer service I ever encountered
The system is broken on many levels.
1. Once a client accepts a proposal, it will be very difficult for you to negotiate terms (such as deadline and fees). The issue of deadlines is particularly sensitive, due to the same problem: a client might take some time before accepting the proposal, and then funding, which makes the already proposed deadline obsolete.
2. The site seems to have multiple bugs (at the time of writing); Tried to notify customer service about these issues with little result.
3. Contacting customer service is complicated enough; smart assistant could have been a good idea.
Kolabtree: The Best Freelancer Company.
Kolabtree's recommendation for a freelancer was the best ever. The gentleman went above and beyond with his deliverables. He was able to understand the task at hand right away without to many explanations, or questions asked. You need a freelancer to work on your project? Kolabtree is the way to go. Thank you so much. Will plan on working with you more in the future. I highly recommend Kolabtree.
Arguably the top freelancing platforms…
Arguably the top freelancing platforms with guaranteed projects from verified and authentic clients.
Easy, fast, affordable
Easy to post a project and follow-through with bids went well. Results acheived in terms of quality, timing and price. Will definitely use Kolabtree again.
Communication is key
You found me an excellent…
You found me an excellent collaborator...
My project is still open several months after completion
You cannot guarantee payment upon completion of the project. I worked on a project, but I set a long deadline to allow for discussion. I cannot change the deadline, although I asked the Kolabtree team many times without response. I completed the project, waited until the deadline, and expected to receive my fees. However, to my surprise, the company engaged in months-long negotiations before finally agreeing to pay me. Initially, they proposed a payment of half the fees, based on the client's belief that he had already paid and therefore accepted the work. To get my fees, I have to do the company role and contact the client and explain to him that he must approve the work, and he did, but the company did not pay me until I sent them the client invoice, which he shared with me. They agreed to reimburse me for my fees, but the project remains open on my profile company's website. I do not know what they want.
First time I have used them and very impressed.
This is the first time I have used Kolabtree. The platform and process was very easy to follow. And the freelancer was very quick and their communication was excellent. Will use Kolabtree again.
Great pricing
Great pricing, good quality chemist, has everything you may need. Turnaround super quick with milestones. Everything is in your control I found the site is very safe and simple.
Fantastic experience
Fantastic experience! The ease of work on the platform and the efficient communication. Thank you very much!
The dealings with the client and…
The dealings with the client and kolabtree platform were straightforward and false proof.
Great cooperation
It was a pleasure working with Tiffany . She demonstrated exceptional skills and dedication in tackling a complex study. I was particularly impressed by her performance. I have no doubt she will excel in her current project and future endeavors. I look forward to the opportunity to collaborate with her again.
Kolabatree is a helpful tool
The Kolabtree model works and allows the parties to work together productively. It is a helpful tool for bringing projects and experts together.
The one area which needs improvement is the payment system. It appears to work on the funds in siude, but the payment to the expert is confusing and opaque. The information provided to the expert really needs to be clarified and the information posted to the expert's account needs to be timely and correct.
I like the service but I had problems with funding…
I like the service but I had problems with the funds.
It's still not clear to me why I funded 200USD, then it appeared 187.5 USDin the workspace, like if I funded just 187.5 USD
Then I wanted to increase the amount and I added a milestone with 150 USD, but the invoiceI received has only 150 USD, nothing about the previous 187.5USD I funded. And the Freelancer received only the 150 USD of the additional milestone, nothing about the initial 200USD (which became 187.5 for reasons unknown to me)
It’s easy
It’s easy , professional dashboard to access and deal with different experts
Have different, well experienced experts
I love to handle my projects and my work to these website ,it’s great discovery 💡 for me , it’s same my time , learn alots when discuss with experts
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