Lakeview Loan Servicing, LLC Reviews 

Very easy process, quick turnaround time

Great customer service, quick response and very simple step to follow on line.
Very convenient the attorney came to my property for closing of the loan.

This is my second mortgage with Lakeview. Due to my first experience being so good I am a repeat customer. I feel valued and appreciated!

My experience was very good and smooth! Greg was very informative and professional!

Easy application and fast results. Not to mention a great interest rate. Highly recommend Lakeview!

Loan process was fairly simple, and quick. Roy was helpful in explaining the process and online functions.

Just took out a Heloc and I was so pleased with the ease of the application process and the Customer service.

Everything was easier and smoother. The professionalism, integrity, honesty and compassion of helping people. Thank you ,

I want to provide a factual account of my experience with Lakeview Loan Servicing.
In June 2026, I applied for a HELOC through Lakeview. Lakeview’s formal application documents showed a $190,847.80 HELOC with an initial draw of $182,211. The transaction required my existing Mountain America Credit Union HELOC to be paid off at closing.
I provided the documents Lakeview and its settlement provider requested. By July 1, my Lakeview loan officer told me my identification had cleared and that they were essentially waiting on the Mountain America payoff.
On July 23, Lakeview emailed me stating that my HELOC was “nearly approved,” that my application was complete, and that the process was moving toward final documents and closing.
Stewart Lender Services, the settlement/title provider involved in the transaction, later confirmed in writing that the validated payoff had been delivered on July 23. When I continued asking why the loan had not closed, Stewart stated that it had not received the payoff funds to send and had required no additional documentation from me since July 23.
The transaction nevertheless never funded. Lakeview ultimately showed the original application as “Cancelled.” Instead of completing or restoring that transaction, a new application was started later.
I submitted a formal complaint to Lakeview with a detailed timeline and supporting documentation. Lakeview opened an internal investigation, but weeks later I still have not received its complete findings explaining why the July 23 payoff was not funded and why the original transaction was cancelled.
During a later call, a member of Lakeview’s Compliance/Issue Resolution team told me that Lakeview itself was not actually the lender that would have provided the money and that a third-party lender was involved. I have now asked Lakeview in writing to identify that third party and explain exactly what role it played in underwriting, funding, cancellation, and the decision regarding whether the original HELOC can be restored.
Because the matter remains unresolved, I have filed complaints with both the Nevada Division of Mortgage Lending and the Consumer Financial Protection Bureau.
I have tried to keep this review limited to facts I can document. My biggest concern is not simply that the loan failed to close. It is that a transaction that had progressed this far could fail after the validated payoff was delivered, while I still have not been given a complete explanation of who was responsible or why it happened.

My agent was very professional we went straight to my request and he gave me my options. Everything was perfect and completed on a amazing time. Thanks Anthony Riess

Kyle Owens patiently advised me on how the HELOC would alleviate the situation I was in plus provide a cushion to ease my stress. It worked!

My loan officer Denyel was very patient. She took the time to explain the process. She intervened very quickly when l encountered problems.

We always dread doing anything on the computer, especially when it’s financial or time consuming. We couldn’t have been more impressed with Austin Fehl, who we just happened to get on the phone to answer any and all questions we had. He literally talked us through the whole dang application while we were on the phone, without him we would have given up. Thank You so much Lakeview for having caring and patient loan officers!

Mr. Whelan was very professional, polite, knowledgeable, and welcoming. Advised the best way to contact him and he got back with you soon after. The process was plain & simple took no time at all. I'm a very satisfied customer thank you so much.

Robert was very professional, courteous, and patient with me. He made sure that I understood everything about the terms and conditions of the Loan before moving forward. After everything was completed he gave me a called to make sure that everything went okay, and to see if I was happy and satisfied with the transaction. Everyone that I encountered from Lakeview during this transaction was very courteous, professional, and knowledgeable. Thank you!

No problems, good communication with Lakeview.

Everything went quickly and smoothly. The docs came through, we signed with an on line notary and it was finished. This is a great company to work with. Good communication.

Fast, Professional, Easy to Understand

The people were very helpful. I think the loan officers that help with the application from Lakeview should be able to answer more questions about issues that come about during the application process. The Figure people were great, but not always on the same page with the loan officers.