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Lakeview Loan Servicing, LLC Reviews 

415
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Deer Lakeview. Most of all I appreciate your service and dedication to taking care of me and my properties. I truly look forward to a very long relationship. And trust you with my future endeavors.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quick responses and professional service. We did a HELOC. I was reluctant to connect my bank accounts for income verification, but I ended up doing it. That was actually the best way; the loan went... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Garrett was awesome walked me step-by-step never felt pressured or nervous he explained everything in detail which made it easy transaction. Thanks again, Garrett.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We always dread doing anything on the computer, especially when it’s financial or time consuming. We couldn’t have been more impressed with Austin Fehl, who we just happened to get on the phone to ans... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. ook in
  3. Hypotheek

Over Lakeview Loan Servicing, LLC

Geschreven door het bedrijf

At Lakeview, we’re proud to be the second-largest mortgage servicer in the nation1, helping millions of homeowners every day manage and make the most of their homeownership experience.

Whether you’re purchasing a new home, refinancing, accessing home equity, or exploring options to consolidate debt, Lakeview offers deep product expertise and flexible mortgage options designed to support your goals.

We believe managing your mortgage should be simple and transparent. Our intuitive online dashboard makes it easy to view your mortgage payments, monitor equity growth, explore savings opportunities, and access helpful homeownership resources—all in one place.

More than a mortgage servicer, Lakeview is part of a broader ecosystem dedicated to helping you protect, improve, and enjoy your home. Through our affiliate partner network, homeowners can access insurance and realty services, along with exclusive discounts on home improvement and other home-related needs.

1 As of 07/06/26, www.eMBS.com


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

415 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(415)

413 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Elliot was great agent

Elliot was great agent, effective nd he answered all our questions - We were able to completed the Loan contract in just 39 minutes !

18 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Hi Patricia, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.

Beoordeeld met 5 van de 5 sterren

My contact person was accessible and…

My contact person was accessible and friendly even when I needed guidance going through the computer challenge

18 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thank you for your 5-star review, Gaylon! We’re so glad to hear you had a great experience, and we’re honored to partner with you on your homeownership journey.

Beoordeeld met 5 van de 5 sterren

Everything was so easy

18 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

All the Above

easy, fast, friendly, great follow up

18 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.

Beoordeeld met 1 van de 5 sterren

God forbid you need something done on a reasonable timeline.

Our mortgage was sold to Lakeview Loan Servicing in Q4 of 2025. Our home burned down the following May. We got our insurance settlement but it wasn't enough to rebuild or pay off the mortgage. We sent in the check to pay down the balance so we wouldn't have payments on a home we could no longer live in. By end of July, we got an offer to buy our property as-is—enough to finish off the mortgage with some money left over. But when we checked on the insurance payment, we discovered it had been put in a second escrow account for repairs instead of being applied to our principal balance as we had requested. We were stonewalled by customer service every time we called. Four weeks later, we finally got an agent that told us that we could write a letter asking to have the funds applied to the principal. Two weeks later, they denied our request and told us we'd have to pay down the principal until the settlement covered the remainder—but no one would tell us what to pay or how to calculate it. We had to guess. We made a payment, only to find out a week later that it was not sufficient. We recalculated, made our best guess again, and tried once more. Again it was going to take 1-2 weeks for the request to go through. After 2 weeks we were told by the MANAGEMENT company that everything was in order but the LENDER hadn't authorized releasing OUR insurance settlement. We were told there was no way to contact our lender or expedite—we just had to wait. That's right we had NEVER actually spoken to anyone that worked for our lender. Another week passed, and this morning the balance on the website finally showed $0.00. We called again, and now we're being told it'll take another 2-3 weeks for discharge paperwork. That's 12-13 WEEKS from when we sent in the check to them finally doing what we asked. Something with real customer service could have been done in 1-2 DAYS at most.

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Lakeview Loan Servicing, LLC

Thank you for sharing your feedback. We take it seriously and would appreciate the opportunity to address your concerns. To do so, we need more information to identify your account. Please contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com—we’re eager to assist with resolving your concerns.

Beoordeeld met 5 van de 5 sterren

Ben was very knowledgeable and patient…

Ben was very knowledgeable and patient with me, educating me in all areas of financing options. Very fast and efficient, highly recommend.

17 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.

Beoordeeld met 5 van de 5 sterren

Ease of application and process

Ease of application, fast approval, clear process guidance

16 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Hi William, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.

Beoordeeld met 5 van de 5 sterren

Exceptional service

17 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren
Logo Lakeview Loan Servicing, LLC

Antwoord van Lakeview Loan Servicing, LLC

Thanks so much for the 5-star review! We’re so grateful for the opportunity to support you. If there's anything that you'd like to share about your experience, we'd love to hear more.

Beoordeeld met 5 van de 5 sterren

Lakeview & Joshua Nuyten amazing job

I like to say Joshua Nuyten was amazing to work with through this journey. We had gone through a bad experience before with another company and having him there and and Lakeview made this a great experience.

3 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.

Beoordeeld met 5 van de 5 sterren

Chet was our loan service rep and he…

Chet was our loan service rep and he was fantastic, he answered all our questions quickly and kept on top of all the process. It was very easy dealing with Lakeview I was very pleased.

17 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Hi Laura, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.

Beoordeeld met 5 van de 5 sterren

The whole process was easy

The whole process was easy.
Our loan agent Andrew was also available to answer my questions whenever I had one. Very helpful

17 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Whole process was very quick and…

Whole process was very quick and painless...im very impressed with how easy it was to finalize this process, and I did not have to leave the comfort of my couch! Thank you so much ! One grateful customer!

17 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.

Beoordeeld met 5 van de 5 sterren

Great process and everyone was very helpful.

Went great and everyone was very helpful!

16 september 2026
Logo Lakeview Loan Servicing, LLC

Antwoord van Lakeview Loan Servicing, LLC

Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.

Beoordeeld met 3 van de 5 sterren

It was a very difficult process if…

It was a very difficult process if you’re not computer savvy. And I didn’tget much help from my loan officer. Never got responses from him on my emails or phone calls with questions that is help team could answer. So I wasn’t real happy with the way you had to apply for this loan.

16 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thank you for reaching out about your recent home loan experience. We’re sorry to hear it didn’t meet expectations. We’re currently reviewing your account and are committed to resolving any issues as quickly as possible. We’ll be in touch, but in the meantime, please feel free to contact us directly at 1-844-454-9333 or issueresolutions@lakeviewloanservicing.com. Your feedback is valuable, and we’d appreciate the opportunity to turn your experience around.

Beoordeeld met 5 van de 5 sterren

Jeff made it very easy

Jeff made it very easy - and quick!

15 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Michael Rosen Loan Officer

Loan Officer Mr. Michael Rosen was extremely knowledgeable, patient and helpful during the entire application process. Highly recommend Michael Rosen! Thank you!

15 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thank you for taking the time to share your 5-star review! Your kind words mean so much to us, and we’re grateful for the opportunity to support you. We’re committed to continuing to deliver an exceptional experience as your trusted partner in homeownership.

Beoordeeld met 4 van de 5 sterren

Did a very good job was very effortless…

Did a very good job was very effortless and painless. Also processed in a timely manner.

15 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Hi Gary, thank you for your kind words and valuable insights! We aim for a 5-star experience and will keep working to make your future experiences even better. It’s a privilege to assist you with your homeownership goals, and we’d love to support you as a customer for life.

Beoordeeld met 5 van de 5 sterren

Loan officer was well informed and…

Loan officer was well informed and kind. Application process and enotary process was flawless.

3 september 2026
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Antwoord van Lakeview Loan Servicing, LLC

Thanks so much for the 5-star review! It truly means a lot to us, and we’re grateful for the opportunity to support you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Great Experience

Jordan, the loan officer was very friendly throughout the process and was on top of everything to get it processed as quickly as possible.

15 september 2026
Logo Lakeview Loan Servicing, LLC

Antwoord van Lakeview Loan Servicing, LLC

Hi Nicole, thank you for the fantastic review! We’re thrilled to hear that you had a great experience with us, and we remain dedicated to supporting you every step of the way on your homeownership journey.

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