Lambland Reviews 

One of the worst companies I ever dealt with so far. The owners and the managers lack any sense of responsibility and newer follow up. Complete disgrace.

Back in early April I ordered a sexto shipskin rug from Lambland which they promised to deliver by mid May. However that didn’t happen. After receiving nothing by mid May and seeing no updates from Lambland I emailed them kindly asking about my order’s fate. That’s how it all started.

In fact by mid June I’d sent about 20 emails to Lambland and called them several times. Every time the person on the other end was perfectly adequate and polite and promised to check the progress of my order with their shop and get back to me ‘later on today’ or ‘tomorrow’. Which they never did. No single time at all.

I totally appreciate it is a tough time for the whole retail sector, and any business may suffer delays in their supply chain or gaps in funding.

But what makes me really upset in this situation is the people who run Lambland and their attitude. Despite the order being long overdue they never made any effort to inform me about the progress or the reason for delay or simply apologise. And even when they clearly promised get back, they just didn’t. All I had from Lambland by mid June is a mountain of promises to call me tomorrow or to email me or to ship. And none of those promises has ever been fulfilled.

Sometimes I think about the Lambland founder who and likely answered some of my calls or emails — who are they? Why they do what they do? What happens in their minds when they promise something to other people and then simply ignore those promises?

UPD:
Coincidentally or not, after leaving this negative feedback on several resources I received two emails from Lambland. Happy days! They’ve finally decided to email me. Moreover this time Lambland promised to ship my order on the next day. And they did!

But what’s arrived was another surprise. I paid for «British Premium Quality Large Rare Breed Sheepskin Rug». But what I received is better described as «The worlds smallest sexto sheepskin rug». And also likely the most short-haired one.

The Lambland’s own size guide describes sexto as 180 x 180 cm. The rug I received was a complete joke: 174 x 139 in its widest places and 145 x 120 on average. Which looks a bit small even for a quad rug by the Lambland's own standards. Also with its hair length of 5 cm max it looks like a different breed of animal when compared to the description and the luxurious photos of the long-haired rrugs on the Lambland’s website.

So based on my very own experience I am not sure if I could recommend Lambland to my friends and family as well as to any person researching this company on the internet.