Lazer Telecom Reviews 

53
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We contacted Lazer regarding a reconnection to the property that previously belonged to my parents & Tony Keenan & Marisa Alvaro in the Almancil office couldn’t have done anymore to help us - the... Toon meer

Beoordeeld met 5 van de 5 sterren

The speed of response from the moment we expressed interest in Lazer services was extremely impressive. Carla Rodrigues and her manager Tony Keenan found the right service at the right cost for us an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Incredible! At last, a company managed by real people, real human beings with an acute sense of service. My fibre connexion was organized, installed and running within 48 hours of my initial call. M... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you Shalom & Tony for giving your immediate attention to reconnecting my parents’ landline which was out of order last Friday afternoon. They are elderly and live on the 6th floor so not having... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoonmaatschappij
  2. Gesloten televisiecircuit winkel
  3. Internetprovider
  4. Telefoon- en internetdienst

Geschreven door het bedrijf

Lazer Telecom is the Algarve’s favourite, fastest-growing, Internet service provider. For over 38 years, our mission has been to ensure residents and businesses of the Algarve are always connected to what is most important to them. Our fibre network with speeds up to 1Gbps is quickly expanding, and we are continuously rolling out our services into new areas, so check for coverage or register your interest today!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

53 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(53)

40 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fabulous Service

We contacted Lazer regarding a reconnection to the property that previously belonged to my parents & Tony Keenan & Marisa Alvaro in the Almancil office couldn’t have done anymore to help us - the service Marisa has provided to date has been exceptional, giving us what feels like a really personal service & answers any queries quickly & efficiently!! I would recommend Lazer without any hesitation!!!

Regards

Debbie

29 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The speed of response from the moment…

The speed of response from the moment we expressed interest in Lazer services was extremely impressive. Carla Rodrigues and her manager Tony Keenan found the right service at the right cost for us and had the installation completed very quickly. They had a real 'can do' approach and nothing was a problem to them. I highly recommend Lazer Telecom. David

1 juni 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Thank you so much for your kind words, David!

We're delighted to hear that you had such a positive experience with Carla and Tony. Providing fast, responsive service and finding the right solution at the right price is exactly what we strive for, so it's fantastic to know we delivered on that promise.

Your recommendation means a lot to us. Thank you for choosing Lazer!

Beoordeeld met 5 van de 5 sterren

Excellent Service Marisa Alvaro

I have been working in Property Management for over 14 years and, throughout that time, I’ve dealt with many suppliers who provide excellent service. However, I can confidently say that the service from Lazer is truly at the top.

A special mention must go to Marisa Álvaro, who is an absolute standout. She is highly competent, friendly, informative, and incredibly knowledgeable. Marisa is always willing to go the extra mile, and her dedication and professionalism are truly impeccable. No matter the situation, she is consistently available, helpful, and solution-focused.

It has been a genuine privilege working with her, and I can honestly say she is one of the best professionals I’ve had the pleasure of dealing with.

If anyone has any questions or requires assistance, I strongly recommend reaching out to Marisa in the Almancil office without hesitation — you will be in excellent hands.

4 juli 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Thank you so much for your incredibly kind words Rita, and for taking the time to share your experience.

We're delighted to hear that Marisa has made such a positive impression. She truly embodies the values we strive for every day, and your recognition means a great deal to both her and the entire team.

We'll be sure to pass your wonderful feedback on to Marisa, it will certainly make her day!

Thank you for your trust and support. It’s a pleasure working with you, and we look forward to continuing to provide you with the highest level of service.

Beoordeeld met 5 van de 5 sterren

I signed up through the website and my…

I signed up through the website and my contact person João called me very quickly to make an appointment, he came to my house he explained the different options, he immediately drew up the paperwork and made sure the technical department made an appointment for the installation. He followed up by whatsapp and answered all my questions very quickly. His colleagues from the installation department were just as quick within one week they were ready for the installation and set up, within 1 hour the entire installation of Internet and tv was arranged. Thank you so much for the great service! Hans B

30 juni 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Hi Hans,

Thank you so much for your wonderful review! We're delighted to hear this. We'll be sure to pass your kind words on to João and the rest of the team. It's great to know everything was installed quickly and that all your questions were answered along the way.

Thank you for choosing us, and we hope you enjoy your service for years to come!

Beoordeeld met 5 van de 5 sterren

Muito amavel e sempre disponivel

Muito amavel e sempre disponivel! Excelente serviço!

5 juni 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Muito obrigado pelo seu feedback, Alina! 😊
Ficamos muito felizes por saber que teve uma experiência tão positiva. Estaremos sempre disponíveis quando precisar. Até breve!

Beoordeeld met 5 van de 5 sterren

Serviço de instalação impecável

As equipas técnicas foram super cuidadosas e preocupadas em fazer um bom trabalho.
O trabalho ficou bem feito e o serviço de internet está a funcionar sem problemas.
Recomendo.

2 juni 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Olá Pedro,

Muito obrigado pela sua avaliação e pelas suas palavras. É um prazer saber que o serviço está a funcionar sem problemas. Agradecemos a sua confiança e recomendação.
Estamos sempre disponíveis para ajudar no que precisar.

Beoordeeld met 5 van de 5 sterren

Gostaria agradecer a Carla pelo…

Gostaria agradecer a Carla pelo atendimento e atenção que foi feito com muito carinho e célere.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Olá Liliana,

Muito obrigado pela sua avaliação e pelas simpáticas palavras.

Iremos partilhar o seu feedback com a Carla, que certamente ficará muito contente com o seu reconhecimento.

Obrigado pela sua confiança.

Beoordeeld met 5 van de 5 sterren

Excellent service

We arrived in the Algarve on the Saturday, contacted Lazer on Monday and they had everything set up by Thursday afternoon. Excellent service and friendly, professional and efficient staff. Would definitely recommend!

28 mei 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Hi Denise,

Thank you very much for your wonderful review and for taking the time to share your experience.

Providing friendly, professional and efficient service is always our goal.

Thank you for your recommendation and for choosing Lazer. We truly appreciate your trust and look forward to assisting you again in the future.

Kind regards,

Beoordeeld met 5 van de 5 sterren

From the first telephone conversation…

From the first telephone conversation with Marizo Alvaro, everything was sorted and arranged very efficiently.
Making an appointment for the two installers was also very easy. It’s now installed and works perfectly.

26 mei 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Thank you so much for your kind words! We’re delighted to hear that Marisa and the installation team made the whole process smooth and efficient for you. We truly appreciate your feedback and your trust in us!

Beoordeeld met 5 van de 5 sterren

Bom+

O facto de ser uma boa alternativa para locais onde as operadoras de telecomunicações ainda não chegam com a fibra. O serviço prestado foi muito eficiente e rápido.

10 mei 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Obrigado pelo seu feedback, Gustavo! 😊
Na Lazer para além de sermos uma alternativa às grandes operadoras, acreditamos que internet de qualidade vai muito além da cobertura. Trabalhamos todos os dias para oferecer um serviço rápido, fiável e com verdadeiro apoio ao cliente (sem robots nem respostas automáticas), sempre com pessoas reais do outro lado, prontas para ajudar, algo cada vez mais raro nos dias de hoje.
Obrigado pela confiança! 🚀

Beoordeeld met 5 van de 5 sterren

Great service and prompt assistance…

Great service and prompt assistance when needed.

20 mei 2026
Review zonder uitnodiging
Logo Lazer Telecom

Antwoord van Lazer Telecom

Thank you so much for your kind words, David! 😊
We’re delighted to hear you were happy with our service and prompt assistance. It was a pleasure helping you, and we’re always here whenever you need us. 🚀

Beoordeeld met 5 van de 5 sterren

Até agora a nossa experiência foi boa

Até agora a nossa experiência foi boa. Expandiram a rede de fibra até à nossa zona, onde previamente não chegava internet, e não nos cobraram por isso. Montaram tudo isto dentro do tempo que nos disseram (<1 mês), ao contrário das outras empresas com quem falámos antes, que sempre enrolaram e nunca cumpriram as datas a que se comprometeram. A internet não falha, é rápida e tem mais cobertura do que o esperado, tendo em conta que vivemos numa zona rural e numa casa com paredes bastante grossas. Resolveram quaisquer problemas ou imprevistos com toda a prontidão e a maior rapidez possível. A equipa que veio fazer a montagem cá em casa foi prestável e eficiente, acompanhou-nos através do processo, sugeriu as melhores opções e executou, mas sempre fazendo questão de ter a nossa opinião e tentar ir de encontro com a nossa vontade.

21 mei 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Muito obrigado pelo seu feedback tão detalhado, Rodrigo! 😊
Ficamos muito felizes por saber que a experiência tem correspondido, e até, superado as expectativas.

Trabalhamos diariamente para prestar um acompanhamento próximo, transparente e eficiente, por isso saber que se sentiram ouvidos e bem acompanhados ao longo de todo o processo significa muito para nós.

Continuaremos deste lado para garantir o melhor serviço possível. Obrigado pela confiança! 🚀

Beoordeeld met 5 van de 5 sterren

Marisa Alvaro

Marisa Alvaro, was great at explaining the contracts for an expat in Portugal, and delivering outstanding customer service
Highly recommended for all expats

21 mei 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Thank you so much for your kind words, Steve! 😊
We’re delighted to hear that Marisa provided such a positive experience.

Your recommendation means a lot to us, and we’ll be sure to share your feedback with Marisa. We’re always here to help and support our customers every step of the way.

Welcome to Portugal, and thank you again for your trust!🚀

Beoordeeld met 5 van de 5 sterren

Atendimento rápido e simples.

Atendimento rápido e simples.
Todo o processo de contrato, instalação do equipamento e atendimento para duvidas e suporte técnico foi e é muito rápido.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Muito obrigado pelo seu comentário! A nossa equipa trabalha diariamente para garantir um serviço eficiente e um atendimento de qualidade. Estamos sempre disponíveis para ajudar no que precisar!

Beoordeeld met 5 van de 5 sterren

Serviço eficaz e eficiente

Serviço eficaz e eficiente numa zona que poucas empresas trabalham

21 mei 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Obrigado pelo seu feedback! Estamos sempre disponíveis caso necessite de alguma ajuda

Beoordeeld met 5 van de 5 sterren

Good service

Good service over WhatsApp.
The installation team was punctually and did a quick job.
Everything is working.
I'm glad that I choosed LAZER

18 mei 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Thank you for your kind words and for choosing us! We’re delighted to hear that you were happy with the service. Our team will really appreciate your feedback. Enjoy your internet, and if you ever need any assistance, we’re always here to help!

Beoordeeld met 5 van de 5 sterren

Excelente Quando tenho uma avaria são super…

Quando tenho uma avaria são super rápidos a resolver
Tem poucas falhas de sinal ou mesmo nenhumas.
Tem um custo/ qualidade muito aceitavel

17 mei 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Muito obrigado pelo seu feedback tão positivo, Susana! 😊
Ficamos muito felizes por saber que está satisfeita com a qualidade do serviço. Trabalhamos diariamente para garantir a melhor experiência possível aos nossos clientes.

Obrigado pela confiança!

Beoordeeld met 5 van de 5 sterren

Review Lazer

Lidei com pessoas extremamente profissionais e correu tudo de acordo com o combinado. Recomendo.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Lazer Telecom

Muito obrigado pela sua confiança, Vitor! 😊
Ficamos muito satisfeitos por saber que teve uma experiência positiva e que tudo correu conforme o combinado. A sua recomendação significa muito para nós. Estamos sempre disponíveis para o que precisar! 🚀

Beoordeeld met 5 van de 5 sterren

New Lazer customer in Vilamoura

My new connection with Lazer was arranged within 48 hours after my first message without any problems. Could not have been better!

6 mei 2026
Review zonder uitnodiging
Logo Lazer Telecom

Antwoord van Lazer Telecom

Thank you so much for your kind words! 😊
We’re thrilled to hear everything was quick and smooth. Welcome to Lazer, and thank you for choosing us! 🚀

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