Leisure Games delivers a wide range of everything board games and a lot of variety collectibles for many TCGs. The events are always every well organised and the people that come are all very friendly... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely fantastic customer service experience from start to finish! I have purchased a couple of times and will purchase again as these guys are truly exceptional! Products supplied in perfe... Toon meer
Bedrijf heeft geantwoord
Great staff, helped me with an issue on delivery address on a pre order within 24 hours. While the preorder hasn’t been released I did make a second order with them. Arrived within 3 days from orderin... Toon meer
Bedrijf heeft geantwoord
Leisure Games always deliver, literally, usually speedily and with no fuss! The items are also well packed. I’ve contacted them a couple of times about stock and they’ve always been friendly, kn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Specialist games store - huge variety of board games, card games, roleplaying, wargames, miniatures, dice, accessories and in-store events.
Contactgegevens
100 Ballards Lane, N3 2DN, London, Verenigd Koninkrijk
- 020 8346 2327
- mike@leisuregames.com
- leisuregames.com
4,8
Uitstekend
589 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A great retailer
A great retailer, can recommend as they support the Bits and Mortar programme, and are just wonderful when you need support. Top quality service as my orders arrive within a few days.
23 februari 2024
Antwoord van Leisure Games
Many thanks for reviewing us.
Great selection and prompt delivery.
23 februari 2024
Antwoord van Leisure Games
Thank you for reviewing us.
It’s been weeks now since I paid and…
It’s been weeks now since I paid and I’ve heard nothing about my purchase.
26 januari 2024
Antwoord van Leisure Games
Hello, we sent an email on 26th January. It might be in your spam folder, but I will send it again now.
First time I've used them but I'll…
First time I've used them but I'll definitely be back. Good communication about the order and quick dispatch and delivery.
3 februari 2024
Review zonder uitnodiging
Antwoord van Leisure Games
Thank you for reviewing and giving us 5 stars.
Click and collect with ease!
Online purchase and quickly available for instore pickup - friendly service
27 januari 2024
Antwoord van Leisure Games
Many thanks for reviewing us.
Exemplary customer service.
I've placed a whole series of orders over the last two weeks, all have been processed "by return of post" , and have arrived exactly on time and beautifully packaged as well. Leisure Games and I go back over thirty years now, and exemplary customer service is second nature to them. I'm very happy to look forward to the next thirty years. Very well done!
26 januari 2024
Antwoord van Leisure Games
Thank you for this review. We do strive to provide the best service possible and we really appreciate comments like this.
Fast and reliable delivery in excellent…
Fast and reliable delivery in excellent condition!
29 december 2023
Antwoord van Leisure Games
Thank you for your review.
High Quality with Superb Customer Service
I've been using Leisure Games as my one stop shop for RPGs and Boardgames for a few years now and I really could not be happier. The staff could not be friendlier and are always happy to answer any questions. The stock is always in perfect condition on delivery (which is honestly a miracle compared to my experience with other providers including Amazon themselves) and the shop itself is brilliantly laid out in a way that is easy to navigate, making excellent use of what limited floor space the guys have.
Unfortunately I've been unable to go to the shop proper for a bit now, but their delivery service is just as superb. Since it's through the royal mail it's a bit pricier, but I've yet to have any problems. In the rare occasion I have had a query about one thing or another, the team have always been very helpful and very easy to get in touch with via email. Customer service really is some of the very best.
26 december 2023
Antwoord van Leisure Games
Thank you for taking the time to write such a lovely review. Our customers are the best, which is a huge part of why we enjoy our work so much. Of course being around games all day helps too :)
Ordered from online store
Ordered from online store. Fast delivery and well-packaged. Information from the store indicating difficulty and description of what the game is like. Interested to check out store in person!
27 december 2023
Antwoord van Leisure Games
Thanks for reviewing us. I hope you do manage to get to the store some time, I don't think you will be disappointed :)
Antwoord van Leisure Games
Thank you for reviewing us and giving us 5 stars.
Very good service.
Very good, efficient and kind communication about an order - recommended! Thank you, would order again from Leisure Games.
31 december 2023
Antwoord van Leisure Games
Thank you for reviewing us, and giving us 5 stars.
Amazing store for everything you need
Amazing store for everything you need. Card games, board games, everything. They really care for the community and provide the best customer service. Worth checking out
30 december 2023
Antwoord van Leisure Games
Thank you for reviewing us, we do appreciate it.
Antwoord van Leisure Games
Thanks for your review.
Antwoord van Leisure Games
Thank you for reviewing us and giving us 5 stars.
Antwoord van Leisure Games
Many thanks for your review.
Great and quick service as always.
26 november 2023
Antwoord van Leisure Games
Thanks for reviewing us.
Great Service.
I have ordered twice recently and each time the service has been quick, on time and delivered as stated. I was kept informed about my orders at all times. Thank you very much.
25 november 2023
Antwoord van Leisure Games
Thank you for reviewing us Adrian, and thank you for your custom, it is appreciated.
fast ship
fast ship, well packaged.
website remembered my cart as I dithered over purchases for days
24 november 2023
Antwoord van Leisure Games
Many thanks for your review, and for your order.
All good apart from the packaging
All good apart from the packaging. The box used ended up being open at both ends by the time I received the parcel.
26 november 2023
Antwoord van Leisure Games
Hi Mark,
Thank you for your order and for leaving a review. That is unusual that the package was open at the ends, but I trust the items arrived OK. Of course do contact us if there is a problem with it.
Fantastic customer service with the…
Fantastic customer service with the personal touch. They love games and it shows.
25 november 2023
Antwoord van Leisure Games
Thank you for reviewing us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.