LendKey Reviews 

Smooth application process. Approval and distribution completed in a timely manner.

Interest is great and the process was easy.

Good customer service. Fast and quick

I've refinanced twice with Lendkey, and been using them for over 7 years. I've rarely needed customer service but every time I have you dial the number and start chatting with a person who can help you. No menu dial, although I think they only recently changed that but its only a short menu, then a human. The staff has always been very helpful, kind and knowledgable.

Simple application process and someone will always answer any questions. I recommend to everyone I know who needs a good lender. Each time I've refinanced I have had very different needs and I have always had a range of options available to suit my needs.

Awesomeness help , thank you so much for helping a veteran

Application process is timely and checking the status is easy. I have refinanced with Lendkey a few times following my original consolidation and am so happy to have been able to get a MUCH lower interest rate than with my original loan company 😊

Best rates. Fast and easy-to-use!

Lendkey has been instrumental in paying off my student loan. The interest rate is great! The payment dates are flexible. Their customer service is also very kind and understanding. They are a great company to work with and look forward to a continued relationship.

Got me a good interest rate and it was pretty easy to sign up.

Very easy and quick to use. I had a few questions along the way and they were answered within 24hours which was excellent!

Lendkey provides easy and stress-free assistance with my student loans. There are no secret policy changes. Everything is laid out for me at the beginning of each month. I use auto-pay and this makes everything easier!

Documentation request and process needs to be worked on.

LendKey made it fast and easy to refinance my private student loans. Responsive and friendly customer support along the way. Simple, no-frills website, everything just works. Bravo! Oh, and the rate is good too :)

Great and easy process. I have refinanced a few times and this was the smoothth.

It was the easiest refi process and quick, too!

Predatory Company with Unjust Policies and Procedures
I have 3 separate student loans through LendKey, and I have had difficulties with them from the beginning. First, they did not want to approve me without a cosigner despite my providing supporting documentation of my income (I suppose this should have been my first red flag). Now, in my repayment period it's gotten even worse. I have only been able to secure part time employment since graduating and am unable to make full payments. I have applied for forbearance 3 separate times, only to be denied despite more than enough supporting evidence. They make everything so complicated that I'm sure most people give in or give up. I can't believe that Navy Federal has partnered with a company that has such unjust practices. I regret ever taking a single cent from these people, and I tell everyone to stay away.

The process was quick and easy. No issues

Absolutely waste of my time. I submitted legitimate documentation of everything and they kept denying each piece of submission. then one rep said I can upload an expired id since I am waiting for my id to come in the mail from the state. after almost 2 weeks of applying to the loan I end up calling again and then i get told they deny my application altogether when I am a contract employee. I am trying to refinance a student loan of $6,000. The original is amount is $8,500. I made some payments on it through sallie mae over the years. i got denied by Lendkey because I am a contract employee. I make $1,400 after taxes every single week because I get paid hourly. after submitting so much personal and confidential information on their website it took me having to call just so they can tell me i was denied. LENDKEY IF YOU ARE NOT GOING TO ACCEPT CONTRACT EMPLOYMENT AS "REAL" EMPLOYMENT THEN STATE THAT ON YOUR WEBSITE. DON'T WASTE PEOPLES TIME. I CAN EASILY MAKE THE PAYMENTS MAKING $1,400 every week. I WOULD NOT RECOMMEND LENDKEY TO ANYONE.

Great company, not in it for money. Almost acts like a non profit although they are not. Website is simple, rates are great. Just a great all around company.