Lepsons Reviews 

216
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Had annoying wheel issue, inflate 35 psi, 3 days later 20psi lost pressure but not a puncture. Lepsons were recomended they gave me an honest assessment, I said solve this 25 minutes later solved. wil... Toon meer

Beoordeeld met 5 van de 5 sterren

Initial contact on site was positive providing a quote immediately. Booking followed within 3 working days & all confirmed by email. On the day check in was fast & efficent. On the the fourth day phon... Toon meer

Beoordeeld met 5 van de 5 sterren

Lepsons in Wolverhampton did a great job on my Mazda3's wheels. Two needed kerbing damage/sub par previous repair work correcting, but I opted for all four alloys refurbed to match. I'm glad I did, be... Toon meer

Beoordeeld met 3 van de 5 sterren

Quality, excellent on refurbishment, however my 4 DB9 wheels went in on Monday 14fth july. Rang around 10:30 on Friday to enquire progress, was told they would check and ring back. No reply so rang a... Toon meer

Bedrijfsgegevens

  1. Autoservice

Informatie afkomstig van verschillende externe bronnen

Lepsons are alloy wheel refurbishment & alloy wheel repair experts. We refurbish over 28,000 wheels each year for customers across the UK.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

216 reviews

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4,5

Alle reviews

(216)

21 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Don't go mobile for your full refurb, you could regret it. Use Lepsons

Absolute brilliant service from Lepsons. Having had my wheels "refurbed" by a mobile wheel refurbishment company they needed doing properly again within 2 weeks as the paint started to flake off. The finish on the wheels after Lepsons had refurbished my wheels is poles apart. For the difference in for what Lepsons do compared to the mobile refurbishment company then Lepsons really do represent good value for money. From my own experience mobile refurb outfits can do small repairs, but for a proper full refurb... no. They don't tend to take your tyres off, they only break the bead. Because of this and the fact they're working out the back of a van they can't clean and prep your wheels properly, and the weather is a major factor so there's a higher chance of imperfections. Again from my own experience, the company I used didn't spray the backs of the wheels, instead just leaving them with overspray on them, which was rough to touch and dull. Lepsons on the other hand couldnt be more thorough. When I recieved the email asking for my car to be clean when I dropped it off so they could inspect the vehicle for damage, I know these guys was a proper outfit, and that there wouldn't be any come back or arguments. When I dropped the car off it was checked in and checked over, so all exsisting damage to the bodywork was noted, so I couldnt claim against them, and more importantly if on the off chance anything happened to my car while they had it there could be no argument. Lepsons removed my tyres completely and removed the valves, before stripping my wheels back and painting them. And if that on its own wasn't enough, checked my wheels for buckles and cracks, which the mobile guy didn't and most likely couldn't do. The tires was then refitted with new valves and balanced, they even left a note in my car saying the wheels had been removed and that my wheel studs had been tightened to the correct torque and should be rechecked after 30 miles. The mobile guy just swang on a breaker bar until my wheel studs squeeked 😱. My wheels are like new, not like wheels that have been resprayed. My only regret is I didn't go to them in the 1st place

15 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Old School Service

Have now had one set of wheels powder-coated and another diamond-turned. Both to (better than) factory specification. I could not be more pleased with the results. Most importantly Lepsons have absolutely the right attitude to getting things right. Also the right people, with the right skills and experience, working with all the right equipment

16 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Volvo Split Rim BBS alloys

They collected 4 Volvo split rim alloy wheels that really were in a very bad condition. What has been done to refurbish them in Carrs grey is utterly stunning! Plus they fitted new tyres for me.
Excellent workmanship and the customer contact with all staff was superb.

Forget 5 star rating.. it's 10 stars from me!!
The best and thank you.

18 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service & quality.

From obtaining the competitive quote to picking up my vehicle the following week my experience with Lepsons was first class with no hidden suprises, the quality of the work I had completed was excellent, therefore, I would not hesitate to recommend Amo and his team at the Wolverhampton branch to anyone who is looking for alloy wheel repairs or refurbishment.

9 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Double WARNING!!! I had my Bentley continental wheels…

I had my Bentley continental wheels refurbished at lepsons Wolverhampton. On the first attempt the wheels were painted really dark, unfortunately this also meant the original colour was lost.
To correct this a repaint! I did go there during this process but not being a painter and with the huge variety of colours and finishes, I wasn't able to identify the stock Bentley finish. I did figure that I was using experts who should know what Bentley wheels look like though, right?Unfortunately this is no better the wheels are now nothing like standard Bentley wheels. All I wanted was to refurbish back to the standard colour and finish they originally were.

End result is I now have £743 less in my wallet and really bright coloured wheels I don't really like the look of.

29 augustus 2023
Review zonder uitnodiging
Logo Lepsons

Antwoord van Lepsons

Hi Mick

Not sure what you are trying to achieve by repeating your complaint but I’ve repeated the answer for you.

We feel this review is a little unfair.

Firstly your wheel refurbishment was undertaken almost 5 months ago and matched to Bentley OEM finish which you felt was too dark. The wheels were then refurbished again to a colour you approved on one wheel before we continued with all 4 and subsequently you collected your car having confirmed you were happy with the finish and you paid your invoice.

If you recollect we let you take the vehicle without having paid a penny the first time because you were not happy with the finish and without hesitation trusted you to bring the car back at your convenience for us to resolve, which you did so and we repainted then a second time - so whilst you feel you are £743 out of pocket the underlying fact is that you were happy with them when you left the shop the second time, and now some 3 months later you don’t like them - again.

We are more than happy to have a sensible discussion of you are genuinely not happy but we will not accept that the finish you accepted is now our liability because you don’t like it anymore.

Anyone wishing to look at the finish of the wheels we provided please feel free to copy and paste this link and feel free to give your opinion.

https://m.facebook.com/story.php?story_fbid=pfbid023qBanZxw5WjsvMUG859oJW5YKLiGRJaYqbCa89uydqRm2ZtGMNfNFzW9Us4RvVMAl&id=100078765670586&mibextid=WC7FNe

Beoordeeld met 5 van de 5 sterren

Seamless service from beginning to end

Seamless service from beginning to end! My diamond cut alloys on my RS Clio look like new (they’d degraded & had a couple of scuffs), I’d forgotten how brilliant they look on my car! Thank you Lepsons for doing an awesome job & for your customer service! Keep doing what you’re doing!

15 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

BMW alloy re-furb

Perfect. Blown away by the finish, the wheels I bought from ebay needed some proper attention...they look like new!!

100% recommended these guys! Top quality at a very reasonable price!

15 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow!!

Wow, what an amazing service I have experienced. Firstly care on whether I had received my email re the free hire car that I was to borrow. When I took my car in lovely staff looking after me and my car, then a few days later, drove in to see my car looking absolutely amazing!! The wheels looked fantastic!! Soooo happy. Brilliant I can't recommend enough.

30 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Can highly recommend this company

Can highly recommend this company. First rate service from the moment you step into the work bay, wheel removed to repair a damaged rim, plus having to order a new tyre to replace one that had a bulge inside wall (picked up during mot) left work in their capable hands as due to be away for a few days. Returned to brilliant job Rim as new and new tyre fitted as I waited to replace damaged one Would like to thank fitters DJ and jack hence the 5stars ,pity it doesn’t go up to 10 stars which they deserved.would not hesitate to recommend this company to friends and family.

27 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb Quality & Service

I had all for alloy wheels on my BMW X5 refurbished by Lepsons. I dropped the car off on the Tuesday and collected it on Friday. The quality of they’re work and friendly customer service is nothing short of superb. Ive since recommended them to numerous family and friends and I’ll be sure to use them again.

1 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My wheels where refurbished by Lepsons…

My wheels where refurbished by Lepsons Gillingham, The finish started to delaminate after waranty however the car had been in storage for 10 months includiing part of the warranty, Lepsons refused to retify the faulty workmmanship because warranty had expired. Lepsons responded saying saying there was an aggresive phone call demanding rectificatio for free, this is not true I offered to pay 50% of the faulty workmanship rectification, if any one was agressive it was the Lepsons receptionist who answered the phone.

5 september 2023
Review zonder uitnodiging
Logo Lepsons

Antwoord van Lepsons

Unfortunately as your wheels were refurbished through a third party, you're warranty is with them and not us as a lot of company that used us may want certain requirements.
We did mention this a couple of times when you called us last night.
We have not seen the wheels nor have we been sent any pictures.
Just an aggressive phone call demanding the wheels are redone free of charge without even seeing them.
The wheels are out of warranty by 8 months which is not something we are hiding behind. Every product or service has to come with a warranty period, our warranty period is the same as if you were to purchase a new wheel

Beoordeeld met 5 van de 5 sterren

Would definitely recommend

Recently had my diamond cut alloy wheels done on my Mercedes, thoroughly impressed. The whole team did an excellent job, can't praise them enough.
Five stars for service, quality and price.

18 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company! Very reliable! AMAZING results

Had my wheels refurbished by the team at Lepsons and what an outstanding job they did. In typical woman driver style, I had curbed my wheels to what I thought was beyond repair. Well that was not the case. The team are so lovely and made sure I was updated and made aware of the whole process. When it comes to cars I find it’s hard to trust a lot of people but the Lepsons team were amazing! I’d highly recommend!

Thank you again!

10 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had my wheels refurbished at Lepsons.

Had my wheels refurbished at Lepsons.

A friend of mine recommended them after I had seen his wheels they had done for him. They were stunning so I had to go and get mine done of course.

I went to reception and was greeted by the lovely staff and they catered to my every need, I was shown the "Wall of Wheels" which made my decision much harder as they are all incredible. I eventually went with Black Chrome 2 Tone. The team at Lepsons done a remarkable job with my wheels and I am over the moon with them and of course the service that this company provided from start to finish.

So to finalise my review I have to give my full recommendation to anyone who wants/needs their wheels refurbished and a massive thank you to the team.

Joey Jameson

11 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Experience

Recently had the wheels done on my Skoda Karoq they came out looking amazing. The customer service was great made the whole experience stress free, would 100% recommend.

2 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

100% recommend

I was looking for a company to refurbish my wheels to a back to new standard and came across Lepsons.
The girls in the office were super helpful and informative.
I booked my car into their storage unit for free and it was done in around 4 days. Quicker than I expected.
The wheels look like new.
Fantastic service and superb quality.

8 augustus 2023
Review zonder uitnodiging

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