Letang Auto Electrical LTD Reviews 

Dan and the team where helpful from start to finish, we are very pleased with our bike rack and swingout bar.

Efficient service and competitive pricing

I wanted the part urgently as I was travelling to the campsite for the next 4 days and I called the technical advice first who said he would approve and get it out to me the next day. This was about 13:00. It arrived at my campsite 09:00 the next day.

Excellent service with great back up helping you solve a problem

Great communication, competatively priced & delivered in the time they said they would be.
Keep up the brilliant work!

Thank you.

Bob & Allie Hutton

Great service. Friendly, can-do communication. Product was cheapest around and rapid delivery. Couldn’t ask for more !

Excellent price and well packaged, I would highly recommend and definitely use them again.

I was kept updates by email and telephone calls with expected delivery date. My parcel was really well packaged and arrived as expected.

Sent wrong part over a week late (dispute marking it as shipped, hadn't actually shipped it) sent wrong part. Ignored returns request emails and calls. Part was for my mothers motor, she threatened to open visa charge back and a member of staff was very rude. Called me as my number was entered in email. Then the real craziness started: Woman called me telling me there was a 20% restocking fee (they sent the wrong part) I called her a donut.....literally that's it. A male then called me calling me all kinds of stuff amd threatened with "I know where your mum lives". I recorded some of this on a second phone and the proceeding phone calls from the same male on his "private number"
They need to sack this guy. Ridiculous

Genuine Berker parts at a good price. Slight delay in delivery but good communication from Dan and Sharon.
Would buy from this company again.

Product description was accurate, the price was competitive, the delivery was on time.
The company was easy to deal with, would definitely use them again.
All in all a pleasant experience

I had a small problem was delt with quick and efficiently excellent customer care service product is excellent and arrived on time

Last Monday I purchased a replacement electric step for my motorhome from Letang Auto Electric Vehicle Parts. On the website at the time of purchase it stated that they had 6 in stock at £328.68 - 5% discount = £312.25 .

Today (Wednesday) I had a call from the company stating that the price on their website was incorrect and had gone up by £40, so I had to pay an additional £40 before they would ship the goods. The only option they gave me was to cancel the order or pay the additional £40. Surely they were contracted to sell me their product at the advertised price. Trading Standards informed.

Brilliant service

GOOD SERVICE,BUT THE DELIVERY COMPANY IS SLOW.

I have used this company twice. The first time I purchased a Thule SmartClamp System via the website and received it promptly and well packaged. The second time I booked the fitting of a Thule VeloSwing Towbar at their premises. Very satisfied with the products and customer service was excellent.

Excellent service. We ordered a bike rack for our camper which was out of
Stock. We were kept up to date on the progress of the order and when the part was available it was fitted immediately. The fitting turned out to be quite complicated but Dan worked late to complete the job. He is a very helpful and knowledgeable electrician and we would not hesitate to recommend his company.

Easy website to use x find what you want. The product I purchased fitted perfectly x works a treat. Good value for money.

Great supplier of parts for my Motorhome. Wide range of parts and comprehensive web site to find the correct parts. Thank you :)