I bought a fan online , been there with code and they told me that the code wasn’t there. They gave it to me in the end anyway, the after 1 hour I wanted a refund and return it as it was a very bad fa... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Rahil in Leyland's Camden Town store is excellent. Great advice and service from her. She's a credit to Leyland SDM. Thank you!
Bedrijf heeft geantwoord
Good morning. The storefront is very well-organised, and the service provided by the staff was excellent and attentive. The prices are competitive with other market rivals, but I will definitely... Toon meer
Bedrijf heeft geantwoord
I have recently used Leyland high gloss white solvent paint. It is absolutely brilliant, it has a beautiful soft sheen finish, very easy to apply, covers in one coat and very little odour. Compared... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Leyland SDM is London's leading decorating and DIY specialists. We supply local tradespeople & people working on their own DIY projects as a Specialist Decorators' Merchants with paint and decorating materials.
Contactgegevens
Fourth Way 24, HA9, Wembley, Verenigd Koninkrijk
- 020 7275 2999
- web.orders@leylandsdm.co.uk
- leylandsdm.co.uk
3,9
Goed
403 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service from Violeta &…
Great customer service from Violeta & Darren
10 juni 2026
Review zonder uitnodiging
Antwoord van Leyland SDM
Hi James,
Thank you for taking the time to leave us a review.
We're so glad to hear that Violeta and Darren provided such great customer service during your visit. We'll be sure to pass your kind words on to them, they'll be pleased to know they made a positive impression.
We hope to see you again soon.
Kind regards,
Leyland SDM
The staff are always super helpful and…
The staff are always super helpful and they have everything that you might need !
8 juni 2026
Review zonder uitnodiging
Antwoord van Leyland SDM
Hi Faye,
Thank you for your lovely review.
We're so pleased to hear that you found our team helpful and that we had everything you needed for your project.
We really appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Leyland SDM
Antwoord van Leyland SDM
Hi Jonathan,
Thank you for taking the time to leave us a review.
We're delighted to hear that Yasin was able to help and that you had such a positive experience.
We'll be sure to pass your kind feedback on to him and the team.
Kind regards,
Leyland SDM
Poor customer service
Got paint colour testers my wife wanted mixed up. Returned within an hour to change for correct colour. Pots not opened. Told they do not exchange testers. Will not use Leyland again. They have lost £500+ of business for current house redecoration.
6 juni 2026
Review zonder uitnodiging
Antwoord van Leyland SDM
Hello,
We're sorry to hear about your experience and understand your frustration.
We appreciate you taking the time to share your feedback. Customer service is something we take very seriously. Please contact our Customer Support team at info@leylandsdm.co.uk with further details, and they will be happy to review the situation with you.
Thank you for bringing this to our attention.
Kind regards,
Leyland SDM
Shopping experience at the Kensington store.
Good morning.
The storefront is very well-organised, and the service provided by the staff was excellent and attentive.
The prices are competitive with other market rivals, but I will definitely return to shop here again if the need arises without a shadow of a doubt!
Other than that, thank you!
28 mei 2026
Antwoord van Leyland SDM
Hi Rubens,
Thank you for taking the time to leave such a detailed review.
We're delighted to hear that you found the Kensington store well organised, our team attentive, and our prices competitive.
We really appreciate your feedback and look forward to welcoming you back again in the future.
Kind regards,
Leyland SDM
Yasin was able to meet a specific query…
Yasin was able to meet a specific query of mine will excellent professionalism and courtesy.
2 juni 2026
Review zonder uitnodiging
Antwoord van Leyland SDM
Hi Andrei,
Thank you for taking the time to leave us a review.
We're pleased to hear that Yasin was able to help with your query and that his professionalism and courtesy made a positive impression.
We'll be sure to pass your feedback on to him and the team.
Kind regards,
Leyland SDM
Antwoord van Leyland SDM
Hi Sasha,
Thank you for your review.
We're delighted to hear that JB provided such fantastic service. We'll be sure to pass your kind feedback on to them.
We look forward to welcoming you back to Leyland SDM soon.
Kind regards,
Leyland SDM
Antwoord van Leyland SDM
Hi Anton,
We're sorry to hear that you were disappointed with your experience.
We'd like to understand more about what happened and see if there's anything we can do to help. Please contact our Customer Support team at info@leylandsdm.co.uk, and a member of the team will be happy to look into this for you.
Kind regards,
Leyland SDM
Leyland Ealing Broadway
Many thanks to the team at Leyland Ealing Broadway. They are trying hard to satisfy their customers. A small but well-supplied shop where you can find everything for DIY projects.
21 mei 2026
Antwoord van Leyland SDM
Hi Valeriu,
Thank you for taking the time to leave such a positive review.
We're delighted to hear the Ealing Broadway team provided a great experience and that you found everything you needed for your project. Your kind words will be shared with the team.
We look forward to welcoming you back again soon.
Kind regards,
Leyland SDM
Great service
Ordered online and collected in store, really helpful and charming staff, now a loyal customer!
12 mei 2026
Antwoord van Leyland SDM
Hi Joe,
Thank you for your lovely review! We’re so pleased to hear you had a great experience with our team and found the click and collect process smooth and easy. We really appreciate your support and look forward to welcoming you back again soon!
Having accepted my order a few days…
Having accepted my order a few days later you tell me it is out of stock.
1 mei 2026
Antwoord van Leyland SDM
Hi,
Thank you for your feedback. We’re sorry to hear this. Unfortunately, despite our best efforts to keep stock levels updated, there are rare occasions where an item becomes unavailable after an order is placed. We understand how frustrating this is and sincerely apologise for the disappointment and inconvenience caused.
Nice thoughtful staff and they even…
Nice thoughtful staff and they even gave me a flap on my paint to make it easier to open 👍 thanks guys
13 mei 2026
Review zonder uitnodiging
Antwoord van Leyland SDM
Hi,
Thank you for the great review! We’re really pleased to hear you had a positive experience with the team.
Sometimes it’s the little things that make all the difference, so we’re glad the paint flap came in handy!
Many thanks.
Antwoord van Leyland SDM
Hi Anthony,
Thank you for taking the time to leave feedback. We're so sorry you've had this experience, please could you email info@leylandsdm.co.uk, so we can look in to this further.
Many thanks.
James - The Gem of Acton Leyland
I just wanted to say a few words about James, the store manager from Leyland in Acton. Right from the start, he made suggestions and ideas I had not thought of (and never would have), listened intentively, was patient, super knowledgeable and saved me SO much money. He really went the extra mile for me when he didnt have too and has massively influenced the overall result of the work in my home for the positive. He has really made my week and is a credit to Leyland! Huge thank you James 😊 🙏 🙌 👏
12 mei 2026
Review zonder uitnodiging
Antwoord van Leyland SDM
Hi Karagh,
Thank you so much for your kind words. We’re delighted to hear about your experience with James at our Acton store.
Providing knowledgeable advice, great customer service and helping customers find the best solutions is exactly what we strive for, so it’s fantastic to hear James went above and beyond to support you and help bring your project to life while saving you money too.
We’ll be sure to pass your feedback on. Thanks again for taking the time to share your experience, and we hope to welcome you back to Leyland soon!
Antwoord van Leyland SDM
Hi,
Thank you for taking the time to leave such lovely feedback! We will pass your kind words on to the team.
Many thanks.
Sorted quick
I had a problem with my order and it was dealt with quickly and professionally I received my order no problem after that
22 april 2026
Antwoord van Leyland SDM
Hi Angela,
Thank you for taking the time to leave such a lovely review. We're glad to hear your order issue was rectified.
Many thanks.
All good great value
21 april 2026
Antwoord van Leyland SDM
Hi Nigel,
Thank you for your fantastic feedback!
Many thanks.
Hammed was extremely helpful
Hammed was extremely helpful, and super friendly. Great service overall.
30 april 2026
Review zonder uitnodiging
Antwoord van Leyland SDM
Hi William,
Thanks for the 5-star review! We will be sure to pass your kind comments on.
Many thanks.
Helpful with helping a novice buy the…
Helpful with helping a novice buy the right things for the jobbut no paint mixing service at Chiswick Brancj
2 maart 2026
Review zonder uitnodiging
Antwoord van Leyland SDM
Hi Joan,
Thank you for your lovely review. We’re glad our team could help you find the right products. We’re sorry the paint mixing service wasn’t available at our Chiswick branch and appreciate you flagging this.
If you ever need mixing, please feel free to contact our team and we'll do our best to advise which store nearest to you offers this service.
Thanks again.
over and beyond brilliant service…
I received beyond brilliant service from JL. I had a problem with the scheduled delivery date that my builders had arranged. I phoned, spoke to JL who was unbelievably understanding and accommodating. He juggled things around and rescheduled my delivery to a day and time that was far more suitable.
I am extremely grateful. Thank you so very much.
29 april 2026
Review zonder uitnodiging
Antwoord van Leyland SDM
Hi Yvette,
Thank you so much for your kind words. We’re really pleased JL was able to help get your delivery rearranged at short notice, we know how important timing can be when you’ve got work scheduled in.
We’ll be sure to pass your feedback on. Thanks again for taking the time to share your experience, it’s greatly appreciated.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.