The Alert specialist who helped me with excellent. The whole process in setting up was easy to comprehend because of her walking me through every step.
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Lees wat reviewers zeggen
All Answer were complete and given with patience. That's why after 5 years I decided to join. Arlene was very warm and understanding and I will tell others about her and you.
Agent Matthew was very helpful in explaining and walking me through the set up and testing of my new Life Alert. I’m impressed with all the coverage that is included. Hopefully I will never need it... Toon meer
Great experience. Reasonable prices. Giving dad his independence still and had it with him even on the go. Natalie piazza was very friendly and knowledgeable on what we needed. Made us feel comfortab... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1987, Life Alert is a pioneer in personal emergency response and medical alert protection for seniors and people living alone. For decades, Life Alert has helped people remain safe and independent at home and on the go by providing fast access to trained human emergency response during medical emergencies, falls, fire, emergencies away from home, and many other emergency situations. Life Alert is known for its focus on continuous protection, reliability, and human-first emergency response. Unlike devices that depend on daily charging or complicated technology, only Life Alert offers waterproof protection devices, including an On-the-Go device with GPS and a Micro Voice Pendant that never need charging, helping ensure protection is always available when needed most. Every 11 minutes, Life Alert helps save a life from a potential catastrophe. The company operates dedicated emergency dispatch centers designed specifically for emergency monitoring and response. Generations of families have trusted Life Alert for dependable protection, ease of use, and peace of mind during real-world emergencies. Widely recognized for its iconic “Help! I’ve fallen and I can’t get up!” slogan, Life Alert continues to focus on one mission: helping people live independently with confidence, safety, and access to real human help during emergencies.
Contactgegevens
Verenigde Staten
- lifealert.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
FANTASTIC CUSTOMER SERVICE
Eric & Bonnie were very kind and helpful.
Everything was explained in a very friendly yet professional manner. They both deserve a raise!
The unit itself is simplistic and easy to use which is important for my 90 year old dad.
Way to Go Bob!!!!
Bob was informative, compassionate, personable, relatable, professional and efficient! He made us feel as if we were a part of the Life Alert family from the start! Job well done, Bob!
Suzy was very friendly and helpful
Great experience
Ryan was helpful and friendly, this made our program ordering process very user friendly and my grandmother was very pleased with the care we received.
It was a very nice and thorough process…
It was a very nice and thorough process which my agent made very enjoyable with his patience in dealing with my questions and sometimes overstated explanations of past experiences. My first experience with Life Alert provide many questions and each was dealt with in a patient and complete manner
Scott was wonderful
Scott was wonderful. Very informative and very passionate about his job!
Glad to know all the services that will be provided to the customers so I will feel safe.
Amy Lee did a wonderful job she explained everything and it made me know that I will taken care of if I need Life Alert
New customer
I had Donna Dudchock as my Rep. She was WONDERFUL! She explained everything to me, gave me some incidents that had happened to other people (no names). Answered any questions that I had .
Looking forward to being a new client of your company and the peace of mind that I'm not alone.
Helpful
Timothy was so knowledgeable and helpful. He explained everything in detail and addressed all my concerns and questions.
Nicolette was wonderful
Nicolette was wonderful. She explained every detail in a way I could fully understand. She answered all my questions and explained the process. Nicolette was very professional as well as kind
Very polite and accurate with step by…
Very polite and accurate with step by step instructions.
Ryan was very good at explaining…
Ryan was very good at explaining everything to me for my mom.
Tiffany was very helpful and explained…
Tiffany was very helpful and explained everything throughly. She was most pleasant to talk with.
Very secure feeling
Nice to know they answer quickly even when I hit the button by mistake.
Jeff was so great at explaining…
Jeff was so great at explaining everything to my mom and I.
Super easy
Both women I spoke with were wonderful and installation was easy.
Being able to talk to the same rep…
Being able to talk to the same rep through the entire process
Customer service agent was very nice…
Customer service agent was very nice and professional.
Every thing was ok
Every thing was ok. Many calls though. Delivery of box was early and I informed them we wouldn’t be there to get it until a certain date and it still came early.
Salesperson was very helpful and…
Salesperson was very helpful and knowledgeable.
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