I needed a larger rear foil for my Efoil and they pointed out the larger surface 480 would fit my 220# better. Due to a no exchange policy I ordered the larger one and they gave me a discount to help... Toon meer
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Customer service was not able to troubleshoot the issue related to the Efoil controller. We have four efoils and two of the four simply froze. One while someone was riding on the open ocean... Toon meer
Bedrijf heeft geantwoord
Great product line! Pairing front wings with back wings could use some web-page guidance; tech support is good with guidance, 'talk with a pro' better although it takes time to schedule, not alway... Toon meer
Bedrijf heeft geantwoord
Honestly, everything has been top-notch. The deal we got, the shipping, customer service, and unboxing have all been excellent. I haven't been out on the water with MY Lift yet, but I have tried plent... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Lift Foils
Geschreven door het bedrijf
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Lift has proudly spent over a decade building high-quality performance hydrofoils and foil boards from our home base factory in Puerto Rico. Shipping now.
Lift started in 2010 as a family-run shop in Puerto Rico. In 2015, co-founder Nick Leason — an engineer and lifelong surfer — designed the original eFoil, adapting technology from smartphones, electric vehicles, and drones into a board that flies above the water without needing wind or waves. Lift shipped its first commercial eFoil, the LIFT1, in 2018, and has released five eFoil generations since, leading up to today's LIFT5 and LIFTX.
Every Lift eFoil is built around the Lift Connect System (LCS) & a tool-free, click-and-lock setup that lets riders swap masts, propulsion units, wings, and batteries in seconds, no tools required. Paired with a carbon-fiber board, LCS is what makes Lift eFoils fast to rig and easy to reconfigure as your riding changes. The current lineup spans LIFT5 F for new riders, the flagship LIFT5, and LIFTX for powered surf and downwind foiling, alongside Foils hardware, boards, masts, and foil wings, for unpowered wing and surf foiling.
Lift has shipped thousands of eFoils to riders in more than 40 countries, backed by a global network of 300+ demo locations. Every eFoil includes a 1-year limited warranty, with optional extended coverage through Lift Protection • Powered by SureBright.
eFoil lineup
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LIFT5 F Best eFoil to start with |
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LIFT5 The flagship |
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LIFTX Powered foiling |
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Collaborations Rider-driven builds |
Foil lineup
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Boards Engineered to fly |
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Masts Classic series and beyond |
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Foil wings Front, back, and surf collections |
Our story
 Stories
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 Our story
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 Leadership
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Get support and guidance
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Support Center Manuals, warranty, order tracking |
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Video tutorials Step-by-step guides |
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Find your perfect eFoil Your match in 60 seconds |
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Talk to an expert Book a consultation |
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Demo Locator Find us near you |
Contactgegevens
Verenigde Staten
- liftfoils.com
4,1
Goed
149 reviews
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Antwoord van Lift Foils
Thanks for the feedback, glad it was fast and reliable. If you're ever looking for tips or want to explore more, our video library (https://support.liftfoils.com/videos) is a great place to start.
poor customer service
poor customer service, no person to talk to. average time to wait for customer service 3-4 days. Otherwise, super fun and great boards.
14 juli 2026
Antwoord van Lift Foils
Thanks for the honest feedback, and glad the boards themselves are delivering. A 3-4 day wait with no one to talk to directly isn't the level of support we want to provide, and we hear that.
Service
I left 3 voicemails multiple texts and emails. Had a case # thru the app and thru web site, no one got back to me. Finally after over a week i asked for the sales department talked with someone and immediately received an email with the part i needed and it has already shipped. Thank you for the shipment I really just needed a call back Otherwise i love my E-foil
13 juli 2026
Antwoord van Lift Foils
We're glad we could get the part shipped out quickly once we connected, but a week of voicemails, texts, and emails without a callback isn't the experience we want, and we hear that loud and clear. Having two separate case numbers across the app and website clearly didn't help either, and that's something we're working to tighten up. Thanks for seeing it through, and we're glad you're still enjoying your eFoil.
Very expensive battery that failed…
Very expensive battery that failed after three years which seems to be an issue for the company. The communication was very slow for what is I expect a common issue. I am left disappointed and definitely not supportive of this company.
13 juli 2026
Antwoord van Lift Foils
We're sorry to hear about this, both the battery issue and the slow communication. That's not the experience we want you to have. We take feedback like this seriously and factor it into how we continue to improve our products and support. Our team will be reaching out directly to look into this with you.
Horrible customer service extremely expensive product not very well made and the company does not back it.
After many attempts to correct a problem with the foil finally got in address to send the parts to and the address that they sent me was incorrect motor was sent back poor customer service....cost me over 400 to ship will never recommend your products again.
26 juni 2026
Antwoord van Lift Foils
We're sorry for the trouble this caused, especially with an incorrect address adding extra cost and delay to an already frustrating situation. This isn't the level of service we want to provide. Our team will be reaching out directly to look into what happened and work through this with you.
Haven’t even ridden it yet but the…
Haven’t even ridden it yet but the quality and ease of assembly is great!
6 juli 2026
Antwoord van Lift Foils
Glad the assembly was smooth and the quality is showing already. Before you head out for the first ride, this how to efoil video (https://youtu.be/WaLrpuUawfA) covers the basics, and our full video library (https://support.liftfoils.com/videos) has more if you want to dig deeper. Can't wait to hear how it goes.
Antwoord van Lift Foils
We hear you on battery lifespan and cost, and we take that feedback into account as we continue to improve our products. In the meantime, here's a guide on getting the most life out of your battery: https://support.liftfoils.com/kb/battery-safety-storage. Thanks for sharing this.
New to Lift
My Lift order was filled, shipped and delivered quickly. The videos for unboxing and use of Lift5 are great. Superior experience to my previous brand.
5 juli 2026
Antwoord van Lift Foils
Thanks for sharing this, and welcome to Lift. Glad the process was smooth from order to delivery, and that the unboxing and Lift5 videos helped you get going quickly. There's more where those came from at https://support.liftfoils.com/videos if you ever want to go deeper. Enjoy the upgrade and see you on the water!
Ordered a new hand controller.
Ordered a new hand controller for my Lift 4. Arrived when they said. Already using it on the water, a week after ordering.
4 juli 2026
Antwoord van Lift Foils
Glad it arrived on schedule and you're already back on the water with it. If you ever want a refresher on pairing or settings, here's the hand controller guide: https://support.liftfoils.com/kb/hand-controller-guide. Enjoy the ride.
Very friendly service
Very friendly service. They were very aware that I am existing customer with multiple boards and understanding my need well
9 juli 2026
Antwoord van Lift Foils
Thanks for this. Glad the team listened and understood exactly what you needed. That's the kind of attentiveness we aim for with every customer, and we're especially glad to have you continuing to grow your fleet with us. Big thank you from the team!
The Vario 180 HA front wing - can’t wait!
Got the new Vario 180 HA front wing on order as recommended by Damo Leroy. Looking for glide going off power on the new X series Efoils. Carolyn always helps me out in the buying experience if I have questions.
8 juli 2026
Antwoord van Lift Foils
Mark, we're always happy to hear about customers changing wings to build new experiences with their board. This is exactly why we built a modular system: one board, so many options. The Vario 180 HA is going to be a great fit for what you're after with glide off power on the X series. Damo made a great call, and glad Carolyn's been able to help along the way. Enjoy it.
I hope you read this lift
I hope you read this lift ! I was all for lift prior & now I'm on the fence . I bought a lift 4 pro directly from you . I live in Vermont our summers are about 4 months, I've had my board for 2 years and battery dead . Maybe used 40 times tops, that's terrible quality. To top it off the once a week response does me no good . I snowboard and If I reach out to a company I'm used to a timely response. Your company sucks at service!! Answer your phone & respond in a timely matter . Kerry
1 juli 2026
Antwoord van Lift Foils
Kerry, we hear you, and we're sorry your experience hasn't matched what we want for a customer of two years. We want to make this right and will be reaching out directly to work through the battery issue and our response times with you.
Once I was able to get a hold of Jerry…
Once I was able to get a hold of Jerry Things went very very well. His customer service was excellent. The only problem was communication through your computer system. Once that is taken care of you are definitely a five star. Thanks for all the help, Bob.
8 juli 2026
Antwoord van Lift Foils
Bob, glad Jerry could turn things around once you connected; his help clearly made the difference. We hear the feedback on communication through our system, and we'll keep that in mind as we look at ways to improve. Thanks for working through it with us and sharing this.
Antwoord van Lift Foils
Steve, thank you for the review. We hope to see you out on the water soon with your new eBox on its way.
Always a pleasure
Always a pleasure when a company recognizes a problem and honours their warranty. It makes a client want to stay with them moving forward.
6 juli 2026
Antwoord van Lift Foils
Manfred, we're always focused on giving our customers a great experience, and standing behind our warranty is part of how we do that. Thanks for the feedback.
I have had a few unfortunate…
I have had a few unfortunate experiences with defective eboxes. Kevin Ramos has been so kind understanding and helpful in dealing with a solution. Lift is a great company that backs its product!
26 juni 2026
Antwoord van Lift Foils
Thank you for your patience through those eBox issues, and for sharing this. Kevin will be glad to hear it; he takes real pride in making sure customers feel supported, and we're happy that came through for you. We're always working to improve our products based on in-field testing and feedback like yours, and it's what allows us to keep raising the bar.
Antwoord van Lift Foils
Glad our after-sales support delivered for you. Thanks for the feedback, enjoy the water.
If you ever want to brush up on anything, our video library (https://support.liftfoils.com/videos) has plenty of resources.
This how to efoil video (https://youtu.be/WaLrpuUawfA) and this efoil safety video (https://youtu.be/FenSw41WbvQ) are great places to start.
Antwoord van Lift Foils
Great to hear it arrived so fast and that everything's off to a good start. Enjoy getting out on the water. If any questions come up along the way, our support site (https://support.liftfoils.com) has plenty of resources.
This getting-started video (https://youtu.be/Jty9iE1eZPU) and tips and tricks video (https://youtu.be/rC0HkLV8VEQ) are great places to start.
Helped me find what I needed although I…
Helped me find what I needed although I did find what I ordered quite pricey
6 juli 2026
Antwoord van Lift Foils
Thanks for letting us know we could help you find what you needed. We look at being the premium, innovative leader in the industry, and we think you'll feel that difference on the water, especially with how quick the setup and breakdown are, thanks to the Lift Connect System. Enjoy getting out there.
I have had a problem with my eBox for…
I have had a problem with my eBox for seven days now and I have called Lift Support in Puerto Rico maybe 15-20 times over the last week (figuring that maybe I would get lucky and have a technician answewr the call) and left 5-6 messagaes asking for a call back. I also was assigned two different support ticket numbers. Nevertheless, Lift Support has never called me back and my problem persists and while I am only here at the ocean for three weeks a year, my problem persists and my borad is unuseable.
29 juni 2026
Antwoord van Lift Foils
We're sorry for the frustration this has caused, especially with how little time you have on the water each year. It looks like our team was able to connect with you yesterday, and we understand the next step is a video from you so we can continue troubleshooting. We'll keep working with you closely to get your eBox back up and running.
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