I needed a larger rear foil for my Efoil and they pointed out the larger surface 480 would fit my 220# better. Due to a no exchange policy I ordered the larger one and they gave me a discount to help... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Customer service was not able to troubleshoot the issue related to the Efoil controller. We have four efoils and two of the four simply froze. One while someone was riding on the open ocean... Toon meer
Bedrijf heeft geantwoord
Great product line! Pairing front wings with back wings could use some web-page guidance; tech support is good with guidance, 'talk with a pro' better although it takes time to schedule, not alway... Toon meer
Bedrijf heeft geantwoord
Honestly, everything has been top-notch. The deal we got, the shipping, customer service, and unboxing have all been excellent. I haven't been out on the water with MY Lift yet, but I have tried plent... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Lift Foils
Geschreven door het bedrijf
 |
Lift has proudly spent over a decade building high-quality performance hydrofoils and foil boards from our home base factory in Puerto Rico. Shipping now.
Lift started in 2010 as a family-run shop in Puerto Rico. In 2015, co-founder Nick Leason — an engineer and lifelong surfer — designed the original eFoil, adapting technology from smartphones, electric vehicles, and drones into a board that flies above the water without needing wind or waves. Lift shipped its first commercial eFoil, the LIFT1, in 2018, and has released five eFoil generations since, leading up to today's LIFT5 and LIFTX.
Every Lift eFoil is built around the Lift Connect System (LCS) & a tool-free, click-and-lock setup that lets riders swap masts, propulsion units, wings, and batteries in seconds, no tools required. Paired with a carbon-fiber board, LCS is what makes Lift eFoils fast to rig and easy to reconfigure as your riding changes. The current lineup spans LIFT5 F for new riders, the flagship LIFT5, and LIFTX for powered surf and downwind foiling, alongside Foils hardware, boards, masts, and foil wings, for unpowered wing and surf foiling.
Lift has shipped thousands of eFoils to riders in more than 40 countries, backed by a global network of 300+ demo locations. Every eFoil includes a 1-year limited warranty, with optional extended coverage through Lift Protection • Powered by SureBright.
eFoil lineup
 |
LIFT5 F Best eFoil to start with |
 |
LIFT5 The flagship |
 |
LIFTX Powered foiling |
 |
Collaborations Rider-driven builds |
Foil lineup
 |
Boards Engineered to fly |
 |
Masts Classic series and beyond |
 |
Foil wings Front, back, and surf collections |
Our story
 Stories
|
 Our story
|
 Leadership
|
Get support and guidance
 |
Support Center Manuals, warranty, order tracking |
 |
Video tutorials Step-by-step guides |
 |
Find your perfect eFoil Your match in 60 seconds |
 |
Talk to an expert Book a consultation |
 |
Demo Locator Find us near you |
Contactgegevens
Verenigde Staten
- liftfoils.com
4,1
Goed
150 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have had a problem with my eBox for…
I have had a problem with my eBox for seven days now and I have called Lift Support in Puerto Rico maybe 15-20 times over the last week (figuring that maybe I would get lucky and have a technician answewr the call) and left 5-6 messagaes asking for a call back. I also was assigned two different support ticket numbers. Nevertheless, Lift Support has never called me back and my problem persists and while I am only here at the ocean for three weeks a year, my problem persists and my borad is unuseable.
29 juni 2026
Antwoord van Lift Foils
We're sorry for the frustration this has caused, especially with how little time you have on the water each year. It looks like our team was able to connect with you yesterday, and we understand the next step is a video from you so we can continue troubleshooting. We'll keep working with you closely to get your eBox back up and running.
Antwoord van Lift Foils
Thanks for the feedback! Glad we could deliver. Enjoy the water.
Antwoord van Lift Foils
Kenneth, love this. Glad the Blowfish is delivering the game-changer feeling out on the water. Thanks for taking the time to share it.
The consultation process
The consultation process , instruction videos and follow up were great .
26 juni 2026
Antwoord van Lift Foils
Stephen, thanks for the kind words. Glad the consultation, videos, and follow-up made getting started smooth. See you on the water.
Battery replacement
The rep I spoke with was very good. Shipment was fast. New battery is working great. Just wish I didn't have to buy a new battery in the 1st place. Outrageously expensive. I bought 2 identical boards and batteries 5 years ago. One battery died completely and would no longer take a charge. The other is working perfectly and holds a charge just as long as the new one. I treated both batteries the same yet one would discharge super fast and eventually would no longer take a charge. I was told it was something I did wrong, but the other battery held up fine.
Note that the new battery didn't come with any charging or care and maintenance instructions.
26 juni 2026
Antwoord van Lift Foils
Tom, thanks for the detailed feedback. Glad the new battery's holding up and that our rep and shipping got you back on the water quickly. The inconsistency between your two original batteries and the missing care instructions are fair points and we'll pass this along to the team so we can tighten up what ships with a replacement battery.
MY BOARD NEVER SHOWED UP $15,000…
MY BOARD NEVER SHOWED UP $15,000 SITTING IN SOMEONES BANK ACCOUNT
26 juni 2026
Antwoord van Lift Foils
This isn't the experience we want anyone to have, and we're sorry for the frustration. Our records show everything for this order shipped out, though it looks like FedEx is still holding a portion of the delivery on their end. We're following up with FedEx directly, and our team will be reaching out to you to work through next steps.
Antwoord van Lift Foils
Gregg, glad the parts order was quick and easy end to end. Thanks for the feedback.
Customer support was stellar
Customer support was stellar; they diagnosed what I needed from the photographs they requested I send. Then, I was able to buy the small replacement part for $7, and it was shipped immediately, no delay.
25 juni 2026
Antwoord van Lift Foils
Diane, this is great to hear. Glad the team could diagnose it from photos and get that part to you fast. Thanks for sharing.
You corrected a shipping error fast…
You corrected a shipping error fast without any discussions. Respect! Thank you!
26 juni 2026
Antwoord van Lift Foils
Michael, appreciate you flagging this and even more that we could fix it fast. Thanks for the trust.
Antwoord van Lift Foils
Chris, thanks for the note. Glad the team could turn this around quickly for you.
nobody ever hot back with me after…
nobody ever got back with me after multiple calls and multiple service tickets
25 juni 2026
Antwoord van Lift Foils
We take this seriously, and we're sorry you've felt unheard. We recently launched our Lift Foils Support Center at https://support.liftfoils.com, with troubleshooting articles, video tutorials, and a dedicated case hub. We want to make sure you have the correct link to submit a support case: https://support.liftfoils.com/cases/new.
In the meantime, our team will be reaching out to you shortly to get eyes on the ticket numbers and calls you're referencing, so we can locate them on our end and get this tracked down and resolved.
It takes way too long to get responses…
It takes way too long to get responses from Lift and having to wait over 6 weeks just to order a faulty part is poor.
2 juli 2026
Antwoord van Lift Foils
We're sorry to hear about your experience with us, and you're right, that's way too long and not the standard we hold ourselves to. We're working hard to turn things around, and we appreciate you sharing honest feedback.
Moving forward, if you run into any issues, our new customer support portal is here to help: https://support.liftfoils.com/. It's a step in the right direction as we keep raising the bar on support.
So far I’ve been very happy with Lift
So far I’ve been very happy with Lift. I’ve been able to get answers to questions via text, email, and even talked directly with someone regarding the different efoils. I just purchased the Laird model after having the Lift5 Cruiser to start. Great product!
1 juli 2026
Antwoord van Lift Foils
Thank you so much Louis. Really appreciate you taking the time to share your experience. Let us know how it goes on the Laird, and if you have any questions on how to progress further definitely reach out.
Jumps from 4mph to 14mph
The controller came missing one of the sliders for the hand strap. Also buttons are hard to push. More importantly the speed control was exactly the same as the elite model that jumps from 4mph to 14mph when going from level 5 to level 6
26 juni 2026
Antwoord van Lift Foils
Hi Daniel, we can easily get you a tensioner for your hand controller. And sorry to hear about the throttle control. The trigger actuation on both controllers are tuned the same. We've designed the trigger to be similar to a gas pedal, you want to be able to feather the trigger while riding. The governor setting on the remote increases the amount of thrust. It's like dropping a bigger engine in your car or opening the throttle, more power=more speed. It's about finding that awesome midpoint.
I'm about 210 lbs. and I keep my setting at 7 to 8 depending on battery life. I find this the best setting for me to be able to control my speed while giving me enough thrust to stay on foil.
If you want, happy to jump on a call and discuss. I'll send you a request now.
I am a repeat customer
I am a repeat customer. My battery died right after the warranty expired. The battery is $4000.
I was disappointed because my big trip was coming up. I called and they said they would ship a new one right out.
I emailed them and they confirmed. After dropping $4000 I did not hear from them for days. I contacted them again. They said all the batteries are I. The Netherlands. I was frustrated. They offered no help and were rude and cold in their emails. They offered me nothing for a dead battery after only a few uses. And once I paid $4000, they ghosted me and couldn’t care less. Terrible company. Do not buy from them. There are other companies that are cheaper and better quality. The batteries die quickly and you end up spending $4000 to replace. Everything is over priced, Do yourself a favor and look elsewhere or you’ll end up like me. Stuck with a product that cost $4000 every year and terrible uncaring customer service .
2 juli 2026
Review zonder uitnodiging
Antwoord van Lift Foils
We're sorry to hear about this experience. A battery failure right before a big trip, and delays getting a resolution, isn't the service we aim to deliver. We'd like to look into this directly, but we're not able to match this to an order on our end. Please open a case through our support portal at https://support.liftfoils.com/cases/new with your order details, and we'll get this in front of the right team and follow up right away.
This time it was just the dry bag
This time it was just the dry bag. It works great; I already had a couple dry bags but wanted to get the LIFT logo and represent!
26 juni 2026
Antwoord van Lift Foils
Joel, love that you're repping the Lift logo out there. Glad the dry bag's working well for you.
Solid Service!
Replacement of a mis-functioning controller was smooth. Lift stood behind my purchase and their timely response had me back on the water quickly. Thanks!
26 juni 2026
Antwoord van Lift Foils
Thank you, so glad the team was able to get you sorted quickly!
The people and communications were…
The people and communications were amazing. I do want to say that the battery was very very, very pricey and and unfortunately, I do understand the actual price of these batteries, which is nowhere close to the retail. I would assume you guys will adjust accordingly to make consumer demands and compete with competitors that weren’t on the market when you first started.
26 juni 2026
Antwoord van Lift Foils
Tom, thanks for the kind words on the team and communication. We hear you on battery pricing, and we take all feedback into account as we look at the market and our offerings going forward.
great service
26 juni 2026
Antwoord van Lift Foils
Juan, thanks for the feedback. Glad the service delivered.
Caleb and his assortment of wings
27 juni 2026
Antwoord van Lift Foils
Scott, Caleb will appreciate the shoutout. Glad he got you matched with the right wings.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.