lillyshair.com Reviews 

261
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Rude! Rude and rude! I’ve contacted them to say that I want to cancel an order. Their website advertises that there is a 5% cancellation fee for costumed wigs and that you have to cancel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just got an absolutely stunning silk topper from Lillyshair. Best quality I've ever seen after years of searching. I got a wonderful welcome, the skill of the colour technician & stylists was exemp... Toon meer

Beoordeeld met 5 van de 5 sterren

The quality of these units is insane. After loosing her hair following chemotherapy treatment my daughter never thought she would feel or look like herself again. That’s until today when she put on he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I unfortunately have medical hair loss and a large forehead so most wigs don't fit me right. I actually flew down to glasgow to visit lilly's salon. Her and her staff were SO accomodating and professi... Toon meer

Bedrijfsgegevens

  1. Pruikenwinkel

Geschreven door het bedrijf

Human hair wig manufacturing company based in Glasgow.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

261 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,6

Alle reviews

(261)

22 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I am big fan of Lillys shair products.

I am big fan of Lillys shair products.

I always order my wigs and wig care products from Lillyshair. Their hair quality is unmatched and the care product works really on the wigs. Hair arrived soft and smooth and is holding up well so far. I will keep buying from this store.

28 februari 2023
Review zonder uitnodiging
Logo lillyshair.com

Antwoord van lillyshair.com

Thank you so much for your kind words. We are so happy that you love our company. We are exited to see your next unit.

Lillyshair team xx

Beoordeeld met 5 van de 5 sterren

The quality of these units is insane

The quality of these units is insane. After loosing her hair following chemotherapy treatment my daughter never thought she would feel or look like herself again. That’s until today when she put on her Lilly’s hair unit. Her wig was custom made to look like her natural hair prior to treatment and the attention to details is insane. So natural looking and the lace is near invisible. There are not enough words of thanks I can give for giving my daughter her confidence back

13 maart 2023
Review zonder uitnodiging
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Antwoord van lillyshair.com

This is amazing. We are delighted that we have made such a difference and gave your daughter her confidence back. she is absolutely beautiful. We hope to here from you again soon.

Thank you
Lillyshair team xx

Beoordeeld met 5 van de 5 sterren

I just LOVE Lilly’s Hair

I just LOVE Lilly’s Hair.
Lilly has been so helpful. I can’t say enough good things about her!
The hair is always amazing quality. The coloring is out of this world. Highly recommend.

13 februari 2023
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Antwoord van lillyshair.com

Thank you so much for your kind words. We try our best to make every detail so perfect.

Lillyshair team xxx

Beoordeeld met 4 van de 5 sterren

Very good wig

Very good wig. There was a problem with the delivery, but finally everything finished well.

26 februari 2023
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Antwoord van lillyshair.com

Thank you for feedback.

Lillyshair xxx

Beoordeeld met 5 van de 5 sterren

Fab service

Really quick at getting back to any questions I had and then when I placed the order delivery was really quick even faster than they said. Great service, thank you.

24 februari 2023
Logo lillyshair.com

Antwoord van lillyshair.com

Thank you Laura, So happy you love your unit.

Lillyshair x

Beoordeeld met 5 van de 5 sterren

AMAZING STAFF AND HAIR!

I was in the store personally, I was treated wonderfully, the girls are incredibly polite and professional, they listen you and give you advice, a paradise for women!!! Hair of the best quality beautiful soft no tangle at all. If Icould give 10 points I would give 10 but Maks is 5 😜😉 High recommended!!!
Thank you again
Monika

1 maart 2023
Review zonder uitnodiging
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Antwoord van lillyshair.com

Thank you Monica. It was so nice meeting you and we are so happy we could find you the perfect upart that suited you best. Hope to see you again

Lillyshair x

Beoordeeld met 5 van de 5 sterren

Stunning and worth every penny.

I am absolutely delighted with my new hair,in fact this is Wig number six from Lilly.
I am an experienced and essential wig wearer and have learned the hard way about buying and wearing wigs in the past 17 years….
IE buy cheap buy twice.

Only 2 family members and my best friend know that I wear wigs,as Lilly’s wigs are so realistic looking.
I always buy 180/200 density as my hair was very thick before illness induced hair loss.
I get lots of compliments on my hair which is ( Loxi) Balayage Pink at the moment.
I honestly can’t praise Lilly enough for all of my alternative hair, and I know they will last for years if cared for properly.
I’m currently saving for Loxi in full lace as I like to have 2 lots of alternative hair in the same or very similar styles.
Thank you to all at Lilly’s Hair you are true Masters of your profession.

7 februari 2023
Beoordeeld met 5 van de 5 sterren

Bought one of their first toppers which…

Bought one of their first toppers which they have just started making, a great choice if you don’t want a full wig. My hair is very sparse & thin this is a game changer for me. I’ve tried a topper previous from a well known brand but this was much better quality & a better price. Great service I ordered the wrong one to begin with , sent it back hassle free! Replacement received coloured to my choice. Great quality & great value hair. Will definitely buy from Lilly’s hair again.

7 februari 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Beautiful, affordable human hair but cap runs big

After researching and reading several reviews of Lilly’s Hair I decided to buy a 180%, 20” Chanel wig. Most of us know human hair wigs cost a lot more than synthetic wigs, I can honestly say I know why now. I own several synthetic wigs and realized that all the money I was throwing away on them could have been spent on a nice human hair wig. Lilly's Hair is beautiful and soft but does have more flaws than I would expect considering it's 100% human hair. Keep in mind that the cap does run large. I know my normal size but measured again to make sure I ordered the correct size. According to their charts I needed a medium or maybe large. I ordered a medium and it’s really big on me. I have to use the tightest adjustment which makes the wig bulk some in the back. It’s not noticeable to anyone but me so it’s not a big deal but I wish it ran true to size. I also haven’t figured out how to wear a wig cap with it. The cap shows a lot in the front so if anyone has tips I would greatly appreciate it :)
Over all I'm pleased with the wig and may purchase from them again. However I may order a small cap.
UPDATE: After wearing the wig for a month I have noticed several "filler" hairs that look and feel a lot more like synthetic hair than human hair. I have cut several pieces out due to their thick, rough texture.

1 februari 2023
Beoordeeld met 5 van de 5 sterren

Obsessed!

Obsessed with my gorgeous new hair! She came exactly as described, super natural, long but so lightweight, super snug fit that I forgot to put glue on and she stayed put in the wind!
She also arrived within 2 days of purchase compared to some companies which I’ve waited 13 weeks for! I’ve been so impressed with Lilly’s hair and will definitely be ordering again.
Thankyou for making me feel like me again ❤️

3 februari 2023
Review zonder uitnodiging
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Antwoord van lillyshair.com

Thank you so much!! We are so happy you feel yourself again thats what we are here for.

Best wishes lillys hair x

Beoordeeld met 5 van de 5 sterren

The quality of the hair is just…

The quality of the hair is just amazing!!! I get compliments all the time! I have ordered many!! I highly recommend them♥️

11 augustus 2022
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Antwoord van lillyshair.com

Love this. We are so happy we could help you. thanks so much for you kind words.

Best wishes lillys hair team xx

Beoordeeld met 5 van de 5 sterren

Best wig I have purchased in 20 years

I am purchasing wigs for 20 years now, cause I suffer from hair loss since I was a child. Tried many different shops already, but lillyshair is the best experience I ever made. Already when choosing the wig to ordering, the delivery was fast (to Germany). From purchase to receiving the wig was less than a week. (Waited for 6 month in other shops). The quality of the wig and the hair is outstanding. Everything is as described (color, cap, bleached knots etc) and the hair itself is soft and excellent quality. Please keep up the good work, I hope you know, that you make ppl like me have a much happier life. I purchased 2 wigs and every one of them is worth every penny.

24 januari 2023
Logo lillyshair.com

Antwoord van lillyshair.com

This means so much! thank you so much for you kind words and we are so happy you love our company.

Best wishes from lillys hair team xx

Beoordeeld met 5 van de 5 sterren

This is my second time purchasing from…

This is my second time purchasing from lillyshair and both times my experience has been phenomenal. The hair is of the best quality of any of my wigs. The price can be intimidating but it is well worth it for the quality and longevity you get.

16 januari 2023
Logo lillyshair.com

Antwoord van lillyshair.com

Thank you so much for you kind words! We are so glad you love our work.

Best wishes from lillys hair xx

Beoordeeld met 1 van de 5 sterren

Have to sue to get refund. You won’t get your item

Never received item and customer service never responds. Having to retain a lawyer to sue and seek legal action. SCAMMERS. BUYER BEWARE. YOU WILL NOT RECEIVE YOUR ITEM!!! Please don’t make the same mistake that I did. They send tracking saying your item was delivered. But I never signed for the package or received a package. Checked all my camera footage. They are complete scammers. If you’ve been scammed by them too, please reach me on my social media and we can provide the legal counsel. I have over 1 million subs so I’m not say to find. Look me up if you’re a victim too. Let’s take these scammers down for good!!!!!

23 januari 2023
Beoordeeld met 5 van de 5 sterren

Great response!

I have received this request for review multiple times and still have not received the product after paying a lot of money for shipping. Poor, poor logistics…. Editing my response! Once Lillyshair saw what occurred, they corrected the issue immediately! Have to say great service and great product! Thank you for being so responsive! ❤️

5 januari 2023
Logo lillyshair.com

Antwoord van lillyshair.com

Hi Lori,

We are sorry to see that you left us a negative review. As previously advised, we have sent out a replcement and the tracking information shows that it's out for delivery today.

If you need further help, please do not hesitate to email help@lillyshair.com.

Kind Regards,
Lillyshair Team

Beoordeeld met 5 van de 5 sterren

AMAZING WIGS

AMAZING WIGS. SO GLAD I PURCHASED

5 december 2022
Logo lillyshair.com

Antwoord van lillyshair.com

We are delighted you love them. thank you so much for your amazing review.


Best wishes from us all at lillys hair xx

Beoordeeld met 5 van de 5 sterren

Love it!! Perfect wigs!

Love it! Beautiful wigs every time!

5 januari 2023
Review zonder uitnodiging
Logo lillyshair.com

Antwoord van lillyshair.com

Love this!! thank you so much. We are delighted!


Best wishes from all of us at lillys hair xx


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