lillyshair.com Reviews 

261
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Rude! Rude and rude! I’ve contacted them to say that I want to cancel an order. Their website advertises that there is a 5% cancellation fee for costumed wigs and that you have to cancel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just got an absolutely stunning silk topper from Lillyshair. Best quality I've ever seen after years of searching. I got a wonderful welcome, the skill of the colour technician & stylists was exemp... Toon meer

Beoordeeld met 5 van de 5 sterren

The quality of these units is insane. After loosing her hair following chemotherapy treatment my daughter never thought she would feel or look like herself again. That’s until today when she put on he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I unfortunately have medical hair loss and a large forehead so most wigs don't fit me right. I actually flew down to glasgow to visit lilly's salon. Her and her staff were SO accomodating and professi... Toon meer

Bedrijfsgegevens

  1. Pruikenwinkel

Geschreven door het bedrijf

Human hair wig manufacturing company based in Glasgow.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

261 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,6

Alle reviews

(261)

22 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I’ve had wigs from Edinburgh London but…

I’ve had wigs from Edinburgh London but never had my wigs so real , I’m totally addicted to Lilly’s wigs especially the Courtney, my hair is growing but after the menapose my hair is not the same , just purchased one for through the day in holiday and one for night time , I can’t see me going back to my own hair for a long time, thanks Lilly

12 mei 2023
Beoordeeld met 5 van de 5 sterren

I love Lilly’s Hair

I love Lilly’s Hair. It’s my favorite source for human hair wigs. The quality is superb. The shipping is fast and they always smell amazing and look beautiful.

12 mei 2023
Beoordeeld met 5 van de 5 sterren

Lillyshair is the best ⭐️

Lilly’s hair has been a fantastic experience for me. This is now the second time I have been, the second wig I have bought and I wouldn’t go anywhere else.
Lilly and her team made me so relaxed and looked after from start to finish.
I have been receiving treatment for cancer that had made my hair thin and break off and was recommended to go see Lilly.
I bought my first unit Sienna last year, which the team cut coloured and styled for me, and when I needed another I had no hesitation in going back and buying the beautiful Francesca and again they customised to suit me.
The prices and customer service are second to none. Thank you for making me feel better about myself.
I will definitely be back and would recommend Lillyshair to anyone.

25 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A-mazing

Quick delivery and the hair is amaaaaazing!! I have alopecia and have been wearing cheaper, synthetic wigs and this was my first human hair I've had for a while. Safe to say there's no going back! The hair line is so natural looking - it's brought my confidence back that I lost a long time ago! 100% would recommend!

9 april 2023
Beoordeeld met 4 van de 5 sterren

Patience sometimes required

**Update- I did finally receive my wig. It was a few shades darker than expected but the density and softness is unparalleled. As stated, these wigs are worth the wait and I’m hopeful they will improve on their communication.

Still haven’t received order or shipping information. Seller said it would ship days ago and now the seller has stopped communicating. I have been a customer for over 3 years, and this has never happened. I will update my review if anything changes. I understand delays, but poor communication is just stressful when it’s a costly purchase.

On another note, the previous wig I ordered was the incorrect density and the knots were not bleached correctly… I’m a loyal customer and I thought it was just a fluke, they gave me a $50 credit which I was happy for but I did NOT even follow up on and I didn’t NOT use towards this purchase because I just wanted this company to succeed and I’m probably just too nice of a person.

Hopefully this is indeed just a holiday issue, and I’ll be back to update the review. It is usually worth the wait, but not poor communication…

10 april 2023
Review zonder uitnodiging
Logo lillyshair.com

Antwoord van lillyshair.com

Hi Brittany, unfortunately Easter is a bank holiday in the UK and we have been off since thursday and only resumed work yesterday. Your order was shipped yesterday and you should have received tracking information from DHL. Apologies for the delayed reply but we have backlog of orders and emails due to the holidays! Sincerely Lillys Hair Team

Beoordeeld met 5 van de 5 sterren

Great Quality Hair

The hair arrived fast. It's great quality and looks so natural when on. I have been buying Lilly's hair for a while now and I can say that the hair lasts a long time when well taken care of.

1 april 2023
Beoordeeld met 2 van de 5 sterren

Order delivery continuously delayed

Order delivery continuously delayed, and I still haven’t received my order.

I purchased this for my holiday and gave myself time incase the colour match wasn’t 100%z.

Disappointed, with the delivery times changing for the 3rd time, hoping I will finally receive it before I leave for holiday!

You should give customers a exact delivery date and time.

I would have been happy to pay express delivery if it was offered.

29 maart 2023
Logo lillyshair.com

Antwoord van lillyshair.com

We are so sorry you experienced this issue. This is not a common occurrence, Due to the Easter bank holidays most couriers were off on holiday. Thank you for feedback.

Lillyhair xx

Beoordeeld met 4 van de 5 sterren

I have bought 1 u-part & 1 front lace…

I have bought 1 u-part & 1 front lace wig there & they are STUNNING!! I am new to wig wearing & have done good amount of research. Thou I didn't find much reviews on them, which made me nervous, I'm glad I bought them! I love there hair quality & fast shipping! Unlike others where the hair quality isn't as good & more popular! Only reason I gave it a 4 instead 5 is the color was a little off but with blondes, it can be difficult to tell online. Still gorgeous color! Will be saving to buy another. Great company!! 🩷💫

10 mei 2022
Review zonder uitnodiging
Logo lillyshair.com

Antwoord van lillyshair.com

Thank you so much for your feedback. We always try to get the right colour of the product but sometimes it can be hard especially for lighter colour units because of different lighting and screens but we try our best to get as close as possible. Also you can email us a picture and we can colour match for you so we get it perfect.

Thank you
Lillyshair xx

Beoordeeld met 5 van de 5 sterren

Unbelievable

I order the hair and next thing you know it's st my doorstep. I didn't have to wait long at all. It came nicely packaged. I opened it up to be able to place the hair right away. It absolutely beautiful. I highly recommend Lily's hair. The quality of the hair is unbelievable. It looks so real. I never been so happy 😊. I just ordered another and able to customize to my liking. Lilly is so helpful ☺️ and kind. My favorite wig. I will not go anywhere else. Thank you for making me feel so beautiful. Absolutely 💯 love it

15 maart 2023
Logo lillyshair.com

Antwoord van lillyshair.com

Thank you so much for your kind words. We are delighted you love our wigs and they make you feel so good. Hopefully hear from you soon.

Lillyshair team xxx

Beoordeeld met 5 van de 5 sterren

I am a returning customer

I am a returning customer. I have always had amazing experiences with lily’s hair! Shipping is so fast and the quality is amazing. The lace easily melts into my skin and I am very fair toned! The amount of compliments I get daily on my hair just speaks volumes. As someone who has had to wear wigs because of alopecia since h was a teenager I will absolutely say I have yet to find anything comparable or matching of the quality, price and durability of her wigs. THANK YOU!

16 maart 2023
Logo lillyshair.com

Antwoord van lillyshair.com

Amazing. We are so happy that you love. Thank you so much for your lovely feedback and we will look forward to hearing from you again.

Lillyshair team xxx

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