Rude! Rude and rude! I’ve contacted them to say that I want to cancel an order. Their website advertises that there is a 5% cancellation fee for costumed wigs and that you have to cancel... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Rude! Rude and rude! I’ve contacted them to say that I want to cancel an order. Their website advertises that there is a 5% cancellation fee for costumed wigs and that you have to cancel... Toon meer
Bedrijf heeft geantwoord
Just got an absolutely stunning silk topper from Lillyshair. Best quality I've ever seen after years of searching. I got a wonderful welcome, the skill of the colour technician & stylists was exemp... Toon meer
The quality of these units is insane. After loosing her hair following chemotherapy treatment my daughter never thought she would feel or look like herself again. That’s until today when she put on he... Toon meer
Bedrijf heeft geantwoord
I unfortunately have medical hair loss and a large forehead so most wigs don't fit me right. I actually flew down to glasgow to visit lilly's salon. Her and her staff were SO accomodating and professi... Toon meer
Human hair wig manufacturing company based in Glasgow.
61A BACK SNEDDON STREET,, PA3 2DD, PAISLEY, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lilly and her team are super professional , my daughters wig is the most natural I have ever seen , the whole experience was exceptional 🖤
I’ve had wigs from Edinburgh London but never had my wigs so real , I’m totally addicted to Lilly’s wigs especially the Courtney, my hair is growing but after the menapose my hair is not the same , just purchased one for through the day in holiday and one for night time , I can’t see me going back to my own hair for a long time, thanks Lilly
I love Lilly’s Hair. It’s my favorite source for human hair wigs. The quality is superb. The shipping is fast and they always smell amazing and look beautiful.
I am currently waiting for a refund for a wig sent back. Royal Mail confirmed delivery on the 20th April and I’m still £500 out of pocket. Multiple messages sent but no response.
I already purchased from this website 3 times. I’m very satisfied with every purchase. 💗
Lilly’s hair has been a fantastic experience for me. This is now the second time I have been, the second wig I have bought and I wouldn’t go anywhere else.
Lilly and her team made me so relaxed and looked after from start to finish.
I have been receiving treatment for cancer that had made my hair thin and break off and was recommended to go see Lilly.
I bought my first unit Sienna last year, which the team cut coloured and styled for me, and when I needed another I had no hesitation in going back and buying the beautiful Francesca and again they customised to suit me.
The prices and customer service are second to none. Thank you for making me feel better about myself.
I will definitely be back and would recommend Lillyshair to anyone.
Amazing company with lovely employees. Cannot recommend enough
Quick delivery and the hair is amaaaaazing!! I have alopecia and have been wearing cheaper, synthetic wigs and this was my first human hair I've had for a while. Safe to say there's no going back! The hair line is so natural looking - it's brought my confidence back that I lost a long time ago! 100% would recommend!
Hair looks nice can’t wait to receive my order
**Update- I did finally receive my wig. It was a few shades darker than expected but the density and softness is unparalleled. As stated, these wigs are worth the wait and I’m hopeful they will improve on their communication.
Still haven’t received order or shipping information. Seller said it would ship days ago and now the seller has stopped communicating. I have been a customer for over 3 years, and this has never happened. I will update my review if anything changes. I understand delays, but poor communication is just stressful when it’s a costly purchase.
On another note, the previous wig I ordered was the incorrect density and the knots were not bleached correctly… I’m a loyal customer and I thought it was just a fluke, they gave me a $50 credit which I was happy for but I did NOT even follow up on and I didn’t NOT use towards this purchase because I just wanted this company to succeed and I’m probably just too nice of a person.
Hopefully this is indeed just a holiday issue, and I’ll be back to update the review. It is usually worth the wait, but not poor communication…

Antwoord van lillyshair.com
The hair arrived fast. It's great quality and looks so natural when on. I have been buying Lilly's hair for a while now and I can say that the hair lasts a long time when well taken care of.
Order delivery continuously delayed, and I still haven’t received my order.
I purchased this for my holiday and gave myself time incase the colour match wasn’t 100%z.
Disappointed, with the delivery times changing for the 3rd time, hoping I will finally receive it before I leave for holiday!
You should give customers a exact delivery date and time.
I would have been happy to pay express delivery if it was offered.

Antwoord van lillyshair.com
I have bought 1 u-part & 1 front lace wig there & they are STUNNING!! I am new to wig wearing & have done good amount of research. Thou I didn't find much reviews on them, which made me nervous, I'm glad I bought them! I love there hair quality & fast shipping! Unlike others where the hair quality isn't as good & more popular! Only reason I gave it a 4 instead 5 is the color was a little off but with blondes, it can be difficult to tell online. Still gorgeous color! Will be saving to buy another. Great company!! 🩷💫

Antwoord van lillyshair.com
I order the hair and next thing you know it's st my doorstep. I didn't have to wait long at all. It came nicely packaged. I opened it up to be able to place the hair right away. It absolutely beautiful. I highly recommend Lily's hair. The quality of the hair is unbelievable. It looks so real. I never been so happy 😊. I just ordered another and able to customize to my liking. Lilly is so helpful ☺️ and kind. My favorite wig. I will not go anywhere else. Thank you for making me feel so beautiful. Absolutely 💯 love it

Antwoord van lillyshair.com
I am a returning customer. I have always had amazing experiences with lily’s hair! Shipping is so fast and the quality is amazing. The lace easily melts into my skin and I am very fair toned! The amount of compliments I get daily on my hair just speaks volumes. As someone who has had to wear wigs because of alopecia since h was a teenager I will absolutely say I have yet to find anything comparable or matching of the quality, price and durability of her wigs. THANK YOU!

Antwoord van lillyshair.com
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.