I had an appointment with Dr. Kolovou and did some urgent blood tests and was waiting eagerly for the results as I was in need for urgent answer following the consult. The admin office wouldn’t come... Toon meer
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Lees wat reviewers zeggen
The doctor was excellent and took the time to clearly explain the results of my tests and scans. Before I left, he made sure I fully understood everything, which was reassuring. I felt well informed... Toon meer
After making contact with Dr Brent I promptly received email confirmation of a date and time for my appointment. I thought the pre symptom questionnaire and upload of photos was a great idea, captu... Toon meer
After waiting 3 years for answers elsewhere, I finally got a diagnosis in my first consultation here. The neurologist was very kind and professional. He explained everything in detail, started my trea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At LIPS Healthcare, we believe that health is the essence of life. That’s why we are dedicated to delivering premium, comprehensive healthcare with exceptional, seamless, and patient-centred services, ensuring you feel healthier, and stronger every day. Founded in 2016, LIPS Healthcare has grown into the UK’s largest private multispecialty group, bringing together over 100 renowned leading doctors and consultants across more than 24 specialties, committed to guiding you through every step of your healthcare journey, without the wait. LIPS Healthcare Your Health Partner Ensuring You Feel Healthier & Stronger Every Day
Contactgegevens
Battersea Power Station ,Turbine Hall B, Level 1, SW11 8DD, London, Verenigd Koninkrijk
- 02071646114
- info@lips.org.uk
- lips.org.uk
4,5
Uitstekend
650 reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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First class treatment & very…Julia Barrett
First class treatment & very professional.
All my questions were answered & my concerned & explained.
11 mei 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for sharing your positive feedback!
It sounds like you had a fantastic experience with your treatment!
The fact that all your questions were answered and your concerns were addressed shows the professionalism and attentiveness of the medical team.
Your feedback is valued, and We hope you have a wonderful day!
The process was smooth and easy .
22 juni 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your positive experience with LIPS.
Your feedback is invaluable to us and reaffirms our commitment to providing exceptional care to all our patients.
We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂
Dr Arshad Rather has a genuinely caring…
Dr Arshad Rather has a genuinely caring approach. He is warm, kind and professional. At all times during my hospital stay Dr Rather explained everything very clearly and listened to my concerns with great patience. He was meticulous in following up with my treatment plan; always finding solutions and the best care needed at all times. I highly recommend Dr Rather.
28 augustus 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your positive experience with us!
We are absolutely delighted to hear that Dr Arshad Hawtin and our team were able to provide you with the comfort, understanding, and clarity that you sought.
Our utmost priority is to ensure that our patients feel well taken care of, both in terms of medical expertise and personal care.
Your feedback will surely encourage our team to continue delivering excellent service. It is greatly appreciated, and we hope you have a wonderful day
Would not recommend
Would not recommend, you would think paying for a service would make it stand out from the NHS but it’s just as bad and no follow up.
13 oktober 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to leave your review. We are committed to providing a high-quality service and take your feedback seriously.
We are sorry to hear you have been left disappointed by your recent experience and by the lack of follow up. This is not the standard that we aim to deliver. We will work on your comments to provide a more positive patient experience.
Because of privacy regulations, we can’t discuss any specifics about your consultation on this platform. However, we would like to understand your experience better and dig deep into your concerns. We would be grateful if you can send an email to complaints@lips.org.uk with your full name and phone number, so we can contact you directly and discuss your concerns further.
If you would like to contact us with any additional comments or suggestions, please feel free to email maryam.sahib@lips.org.uk.
Very good helpful
Very good helpful. Explained everything and listen to my concerns. Very polite, well mannered and very professional.
20 oktober 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your positive experience with LIPS.
Your feedback is invaluable to us and reaffirms our commitment to providing exceptional care to all our patients.
We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂
Final medical confirmation letter
Very reassuring and helpful advice following scan and treatment due to a minor seizure. Helped to re-apply to DVLA for licence return. Goodadmin support team at LIPS. Thanks, Peter S.
17 oktober 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your experience!
Your positive words about our admin team and services sincerely mean a lot to us.
Our team is dedicated to providing an exceptional level of service, and we're thrilled to hear that your experience with us reflects that.
Thank you for choosing LIPS for your healthcare needs. We hope you have a wonderful day. 🙂
Great care
Mr Culpan clearly explained the results of the scan and the treatment and recovery from the injury. Always felt I was in safe hands. Mr Culpan is very approachable and puts you at ease. Felt very reassured at the end of the consultation. His admin team Monica and Sam are also very helpful and friendly.
20 oktober 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you so much for sharing your heartfelt feedback with us!
We always aim to make our patients feel comfortable and informed, and I am glad to know that Mr Culpan's professional and reassuring approach resonated with you.
Your words truly affirm the work we do every day, and we appreciate your trust in our services. We hope you have a wonderful day. 🙂
Very attentive staff and carers
Very attentive staff and carers - from the moment I stepped in to the premises to the moment I left.
A particular thank you to James and Mark from the nursing staff and Ben and Jess front eh Physio department.
The food service was a treat to look forward to as well.
5 oktober 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your positive experience.
Your feedback is invaluable to us and reaffirms our commitment to providing exceptional care to all our patients.
We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂
I felt in good hands and safe and the…
I felt in good hands and safe and the surgery will mean I can get back to my activities. Mr Culpan was a nice man and I felt like he wanted to help and it would even be a pleasure to do the surgery for me.
4 oktober 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your experience!
It's wonderful to hear that Mr Culpan provided you with the professional and compassionate care you were seeking.
Your feedback is a wonderful testament to our commitment, and it’s motivating for our team to continue offering the same level of care and efficiency.
Thank you once again for sharing your experience. We hope you have a wonderful day
very caring and professional
5 oktober 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your positive experience with LIPS.
Your feedback is invaluable to us and reaffirms our commitment to providing exceptional care to all our patients.
We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂
Professional, personal and caring
Paul Culpan and his team have looked after me so well in every respect, from the pre-op admin and assessments, through the whole operation and continuing care and attention post-op. I felt so confident in the whole procedure and the amazing skill that Paul Culpan used to fit my new hip with the minimum damage to my muscles and nerves and with the tiniest of wounds.
18 september 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you so much for your glowing review!
We’re elated to hear that you found our service to be of such high calibre, from the pre- operation assessment to the continuous care and attention post operation.
Your feedback is a wonderful testament to our commitment, and it’s motivating for our team to continue offering the same level of care and efficiency.
Thank you once again for sharing your experience. We hope you have a wonderful day
Great manner, real expertise, would go back to him
Mr Matay Arsan was very reassuring and considered, he gave me lots of detail, in understandable language, re my elbow issue, and set up a plan to deal with it. He has a lovely communication style and I'd definitely go back to him again.
19 september 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your positive experience with Mr Matay!
It's wonderful to hear that you felt informed and supported throughout your visit. Your well-being is always our top priority.
Your satisfaction is of the utmost importance to us, and it's rewarding to know we were able to meet your expectations.
Thank you for choosing LIPS and for your kind feedback. We hope you have a wonderful day. 🙂
Wonderful psychiatrist
Dr Walsh was just the right blend of professional and compassionate. They listened attentively to everything and viewed my mental health holistically rather than finding one diagnosis and attributing everything to that. They were clearly very skilled and informed with the latest research on best practice, medication etc. I felt in very good hands.
15 september 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to leave us your amazing review!
We always aim to make our patients feel comfortable and informed, and We are glad to know that Dr Walsh's professional and thorough approach resonated with you.
Your words truly affirm the work we do every day, and we appreciate your trust in our services. We hope you have a wonderful day. 🙂
Extremely professional
Extremely professional. Follow up could have been slightly better but overall extremely positive experience.
20 juli 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your feedback about your experience..
We're pleased to hear that you had an overall positive experience with our consultant and that our team provided you with exceptional levels of professionalism.
We apologise for the inconvenience caused by the unsatisfying follow up. We appreciate your feedback and will take it into consideration as we continue to improve our services.
Thank you for choosing LIPS for your healthcare needs, and We hope you have a wonderful day. 🙂
Great experience with Dr Salman & Team
I was diagnosed with large uterine fibroid that needed surgical removal. Dr Salman was recommended to me by a colleague and after my experience I will definitely recommend her as well. I had a great experience with Dr. Salman & the clinic personnel. The personnel was efficient, accommodating with the timings and helped with the paperwork and questions. I always felt supported throughout the surgery before and after. Before the surgery the Doctor explained to me very clearly the different options for the surgery and helped me making a decision based on my specific situation. The surgery went well and everything was always checked and under control. All my questions were answered thoroughly at any time. I highly recommend Dr Salman and the clinic. Dr Salman is very competent professionally and also very empathic and understanding on a human level and that made me feel "in safe hands" all the time.
26 juli 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for your wonderful review and recommendation!
We are delighted to hear that you found our service excellent, quick, and helpful from start to finish.
We understand how medical surgeries and aftercare can be distressing and we're glad that Mr Salman and her team could provide the support and detailed explanations to help alleviate your concerns.
Thank you for choosing LIPS and Ms Salman's clinic for your healthcare needs. We hope you have a wonderful day
Ms Salman - highly recommended
Ms Salman was extremely professional, knowledgeable, and my wife and I really appreciated the way she spoke with and explained everything to us.
14 juli 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to leave us your amazing review!
We always aim to make our patients feel comfortable and informed, and We are glad to know that Ms Salman's professional and thorough approach resonated with you.
Your words truly affirm the work we do every day, and we appreciate your trust in our services. We hope you have a wonderful day. 🙂
Extremely thorough and professional
Extremely thorough and professional. Mr Sedra made us feel secure and that he genuinely cared.
9 augustus 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your positive experience with Mr Sedra.
Your feedback is invaluable to us and reaffirms our commitment to providing exceptional care to all our patients.
We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂
Dr Salman and her PA
Both Dr Salman and her PA, Bassma, are very helpful and patience as always.
2 augustus 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your positive experience with Dr Salman.
It's heartening to hear that our team, especially Basma, were able to make you feel comfortable. We take pride in our team's ability to deliver high-quality care with kindness and patience. Your satisfaction is our greatest reward.
Thank you once again for choosing LIPS. Your trust in our services inspires us to keep providing the best care possible. We hope you have a wonderful day. 🙂
Professional and smooth service
Service was smooth, efficient and timely. Dr Alnajjar was professional, patient and thorough. The procedure was fast, painless and effective.
7 juni 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to leave us your amazing review!
We always aim to make our patients feel comfortable and informed, and We are glad to know that Dr Alnajjar's professional and thorough approach resonated with you.
Your words truly affirm the work we do every day, and we appreciate your trust in our services. We hope you have a wonderful day. 🙂
Treatment Blackheath Hospital.
Treatment Blackheath Hospital. I recently underwent surgery. Mr. Thomas White was my Consultant. The care I received from him and from his team at Blackheath Hospital was exemplary. They are extremely professional and caring.
27 juni 2023
Review zonder uitnodiging
Antwoord van LIPS Healthcare
Thank you for taking the time to share your positive experience with Mr White
We're thrilled to hear that you had such an amazing experience and that you found our team to be welcoming, professional and compassionate.
Thank you again for your kind words. We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂
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