Absolutely shocking. No response to my email around returning my item because the returns portal isn't working and now magically the returns policy timeframe has expired. Absolute joke of company. Do... Toon meer
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Lees wat reviewers zeggen
Returned an item and company co firmed receipt but more than a month down the line still no refund. Have opened a dispute with affirm who I made the payments through and waiting on a response. It... Toon meer
Ordered 4 items in Little Mistress Sale - fast delivery in good condition. Very pleased with white Alice Temperley peasant blouse, sage crop trousers, grey ballgown which were great fit and super val... Toon meer
Bedrijf heeft geantwoord
As so many have mentioned the refund process is a bit of a chore. Send emails providing proof item has been received by them…..ignored. Follow up emails ignored. As the items are sold by other ou... Toon meer
Bedrijfsgegevens
Contactgegevens
25 Plumbers Row, E1 1EQ , London, Verenigd Koninkrijk
- enquires@little-mistress.co.uk
- little-mistress.com
2,0
Slecht
2K reviews
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Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Great to hear you enjoyed shopping with us 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Loved the jumpsuit but sadly had to…
Loved the jumpsuit but sadly had to return as way too long. We are not all 6’ models!!!
16 maart 2023
Antwoord van Little Mistress
Thank you for your feedback and effort to support our business 😍
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Excellent service and beautiful dress
19 maart 2023
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
To hear our service is excellent is music to our ears 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
The site beautiful dress
The site was easy to navigate so I found what I was looking for quickly. Ordering was straight forward. Delivery was great the dress arrived in a couple of days. Absolutely love the dress I bought it for a wedding, it looked lovely on and the fit was great. Looked exactly as in the picture. Lovely colour too. Great experience
11 maart 2023
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
We are delighted to hear your shopping experience with us was great 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Beautiful dress as always.
2 maart 2023
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Delighted to hear you continue to enjoy our beautiful dresses 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
It was so easy to order was very thank you was pleased with my delivery
It was so easy for me to order from you and was so pleased with my purchase
28 februari 2023
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
To hear ordering with us was easy and that you were pleased with our delivery is music to our ears 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Beautiful dress and it fits perfect
Beautiful dress and it fits perfect, and it only took a few days to arrive, love it
24 februari 2023
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
Great to hear your beautiful dress arrived quick and fits perfectly 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
First time purchasing …
First time I've purchased from little mistress and I'm absolutely delighted with my dress it's beautiful fits perfectly looks amazing. Just what I was looking for for ladies day at Cheltenham races. Easy ordering and arrived very quickly.
1 maart 2023
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
To hear you are absolutely delighted with your 1st time shopping experience with us is music to our ears 👏 We can't wait to see you back soon x
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
We are delighted you love your beautiful dress 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Awful sizing.
Awful sizing.
Won't purchase anything else
All purchases have been returned
I thought as it was Vogue Willuams range eould be decent was so very wrong!
28 februari 2023
Antwoord van Little Mistress
Thank you for your feedback. We are curious to find out more and emailed you from enquiries@little-mistress.co.uk
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Great prices, but out of four items, I could only keep one, because of bad design, small sizing and a damaged wrap.
The clothes I bought were amazing value and the cream skater dress is lovely. Sadly, when I tried the blue dress on there were side pleats that food could fall into and it looked odd, the corduroy dress was too tight for a size 14 and the Neverland wrap did not have buttons to do it up - therefore faulty.
28 februari 2023
Antwoord van Little Mistress
Thank you for your feedback. Our product specialist is looking into this.
We hope your next shopping experience with us will be more successful.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
When I went to order this dress it had…
When I went to order this dress it had been reduced to £17, couldn’t believe it as when I tried to order before it was out of stock in my size, it’s beautiful but very long, I’m 5 ft 7! Have had to shorten it by about 3 ins, other than it costing £10 to shorten still more than worth it. Delighted with my purchase.
14 februari 2023
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
To hear you are delighted with your purchase is music to our ears👏 We strongly recommend you always check the product information. This is where you can find the wearing length, model's height and the size she's wearing 😊
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Good service
Good service
Easy to order
Delivered within several days
Return process for 1 item, very good
Lovely dresses. Good quality
24 februari 2023
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
To hear ordering and returning with us was easy and that you love your dresses is music to our ears 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Sent wrong dress, slow customer service
They sent me the wrong dress and are being very slow to confirm that i can return it for free.
two out of 4 dresses ordered were damaged.
Customer services are being very slow to reply to sort all of this out. Not impressed by the quality of the garments considering the starting prices were all between £50-£100.
22 februari 2023
Antwoord van Little Mistress
Thank you for your feedback. We can confirm we replied to your email dated Monday, 27 February 2023 13:44 on Tuesday, 28 February 2023 15:50. We received your reply on the requested information on Thursday, 02 March 2023 20:48. We appreciate your patience whilst we review your photo evidence.
We apologise for the inconvenience this may have caused you.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Not happy
Not happy, dress is far longer than picture plus there are no buttons or ways to fasten dress except a tie so it resembles a beach dress. You would really have to purchase a full length petticoat in case the tie opened and to top it all you pay postage to receive item but you also have to pay to return item. Would not advise buying from this company
2 maart 2023
Review zonder uitnodiging
Antwoord van Little Mistress
Reply update: 15/03/2023
Thank you for sending us your order number. We took your constructive feedback on the length of this garment and included the model's height. We hope this help and thank you for bringing this to our attention.
***
Thank you for your feedback. We would like to look into this for you but are struggling to locate your order using your name. Please email us on enquiries@little-mistress.co.uk.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business 🥰
We are delighted to hear you enjoyed your shopping experience with us 👏
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
Beautiful dresses!
Beautiful dresses that look great on all my bridesmaids (all different sizes!) and really quick delivery!
23 februari 2023
Antwoord van Little Mistress
Thank you for your 5-star review 😍 We are greatful for your effort to support our business ❤️
We are delighted to hear your beautiful bridesmaids dresses arrived really quick and look great👏 Inspire others, tag us on your socials 🥰
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
I ordered a dress
I ordered a dress, and when it arrived it was badly damaged. I have been trying to sort out the return of the dress, but they are making it very difficult, refusing to get back to help. I wouldnt shop here again.
27 februari 2023
Review zonder uitnodiging
Antwoord van Little Mistress
Thu, 02 Mar 2023 update - we have reviewed your photo evidence and emailed you an update to confirm your refund. Please check your junk email folder if you have not seen our reply. We apologise for the inconvenience caused and thank you for your patience and cooperation.
***
Thank you for your feedback. Going through our regular email conversations with you starting with your email received on Monday, February 27, 2023 7:15 PM, and us replying on Tue, Feb 28, 2023 at 4:32 PM and again on Tue 28 Feb 2023, 18:36 and on Tue 28 Feb 2023, 18:47 requesting photo evidence of the damage. We can confirm this has now been received and is being looked by our product specialist. We will email our finding as soon as we complete our investigation.
We apologise for the inconvenience this may have caused you and thank you for your patience and cooperatin.
Thank You - Take Care - Be Kind – Stay Connected 🌍💕🌈 🕊
www.little-mistress.com
We are always listening ❣ Your feedback, good or bad, will be used to improve our products and services.
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