You know when a family run business put their hearts and souls into doing what they love. I bought a knitted Dinosaur doll for my unborn baby and it's beautiful. You can see it's made with love. I gla... Toon meer
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Excellent customer service. I needed an order quickly and they were so helpful. The gentleman I spoke to was very knowledgeable about the products and sorted everything for me. I received my delivery... Toon meer
What a lovely company! I ordered ta tote bag with personalisation.. and Nikki went above and beyond to make sure I get the right thread to go with the bag! The bag arrived today and its beautiful!... Toon meer
The whole shopping experience - from start to finish - had the personal touch and exceeded expectations. The toy itself, a carved wooden model of a black and white cat, was perfectly carved and sweet... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We're a family run toy store with amazing handpicked gifts for your favourite little one including organic, fair trade, ethically sourced & personalised
Contactgegevens
PO Box 9457, BH11 0HA, Bournemouth, Verenigd Koninkrijk
- +443333031279
- support@littletotstoys.co.uk
- littletotstoys.co.uk
4,9
Uitstekend
236 reviews
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Package arrived smashed/damaged
Package arrived smashed/damaged.
Have not been sent a replacement
14 december 2024
Antwoord van Little Tots Toys Ltd
Hi Emily
We can only apologise that your order arrived smashed/damaged. As you would have seen we use additional wrapping to try and avoid this, and on a whole this works as damages are rare.
Checking though our emails we cannot find anything from you to actually let us know that it arrived like this. We would ask that you reach out to us at support@littletotstoys.co.uk and we can either refund your order or ship you a replacement.
Regards
Little Tots Toys
UPDATE 24/12
For transparency we did manage to locate Emily's original email, it had gone into our junk folder for some reason, her second email came through fine. To add to the confusion, the courier took the item back and said they'd notify us that it was damaged, which isn't the process.
However, we posted a replacement yesterday and its due to be delivered today in time for Christmas
A personal touch
A personal touch. Fast delivery and a great product. Lovely little toy for my baby grandson. Thank you
8 december 2024
Amazing customer service
Honestly the best customer service I have received... I ordered a 5 piece toddler dinner set, which broke in transit, contacted them via email got an immediate reply (from Paul) who sent out another set the following day. Beautiful dinner set which my children are looking forward to using. Highly recommend Little Tots Toys ! Will be using them again :)
5 december 2024
Excellent service.
Excellent service.
When I had a problem with the product the resolution was prompt and courteous.
I'm very happy to recommend them to future customers
21 november 2024
Beautiful Christmas gift, great quality
Great value for money, good quality item. Do pleased with it
9 november 2024
quick and prompt delivery
quick and prompt delivery - would definitely order from here in future.
7 november 2024
All was great
28 oktober 2024
I made a mistake with the delivery…
I made a mistake with the delivery option and the owner corrected this for me and my order arrived in time. The goods were really nice and arrived beautifully packed. I would not hesitate to use this company again
13 november 2024
Over the moon
The item i ordered is better than it looked on the website, it was packaged really well and delivery was prompt
10 november 2024
Top quality service and top quality…
Fantastic service and top quality Christmas stocking.
12 november 2024
This was a great experience the item I…
This was a great experience the item I ordered was out of stock but I was informed immediately and because I could not take it my son it was redirected to their address and a note included… very grateful 🥲
31 oktober 2024
The baby shower book was lovely I’m…
The baby shower book was lovely I’m sure my daughter will be thrilled and the addition of the seeds was very thoughtful but the box was badly bashed which was disappointing for a gift
26 oktober 2024
Really lovely
Ordered a personalised rugby boot bag for my son. It’s very nice. He was delighted. It’s great quality and embroidered so it’s not going to rub off like printed ones. Love the little note from the family supervisor 😊 great service. Lovely to buy from a family run business.
18 september 2024
Great
My little girl loves her Pebble Octopus which was sent quickly. Good communication from the company. I would recommend.
16 september 2024
Beautiful product and fab customer service
The baby shower book is beautiful. I'm really pleased with it. It was also lovely to receive a surprise pack of wildflower seeds to plant and a very lovely note that came with it. Very nice customer experience and a brand that I will order from again x
23 juli 2024
Celebrations pink baby photo album was…
Celebrations pink baby photo album was priced well for the quality of the product.
16 juni 2024
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