No response from customer service with 4 attempts. Does anyone work there? The product is nice but I’m having problems with an exchange.
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Lees wat reviewers zeggen
Oh my gosh I absolutely LOVE these rugs! This is my second purchase & I'm sure there will be more in my future! The quality & sustainability of the materials, the company's vision & commitment and the... Toon meer
I purchased Two sets of towels after having purchased floor mats. Washed the towels prior to use. Generated ALOT of lint after the first wash in the Dryer. Beware clean out frequently the lint collect... Toon meer
I absolutely love the Asheville collection of rugs. Nothing else compares! My only slight complaint would be trying to get the two sizes in the same color when I want it. Also, the colors on... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Live Grund is a luxury, all-organic home textile company based in North Carolina committed to inspiring others to live clean and change the world. We offer a variety of products such as 100% organic cotton bed sheets, bath rugs, towels, bath robes, etc. in an array of styles and colors. No matter what your style is, we have the perfect organic products for you. All of our products are ethically and responsibly made under fair and safe conditions. We believe that what you put on your body is just as important as what you put in it. Our 100% Organic Cotton products do not contain any chemicals, making them perfect for young children or those who suffer from skin allergies. The plush feel and luxurious quality of our products is unmatched and the perfect essential to any home.
Contactgegevens
3437 Stateview Blvd, 29715, Fort Mill, Verenigde Staten
- 8035267463
- customerservice@livegrund.com
- livegrund.com
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Fantastic bed sheets
Fantastic bed sheets. Great quality as usual from GRUND!
The sheets feel like sandpaper...and…
The sheets feel like sandpaper...and not in the good way
I have no idea why these are considered nice sheets they feel horrible. I emailed customer service right after i slept on them and there still is no reply.
Beautiful bathmats but Driftwood was a…
Beautiful bathmats but Driftwood was a bit lighter in color than shown. Will keep it since I've had Grund rugs in the past and they have lasted & kept their shape & color for years!
I love the rugs
I love the rugs. They are the best rugs I've ever bought. I really like the blankets. I wish they were a little warmer. But I love everything else about them.
Just what I wanted and fast delivery
Newly Weds LOVED their towels!
Beautiful products
Beautiful products and quick communication from customer service. Thank you!
Excellent towels and responsive customer service
The organic cotton towel set is even better than I expected and I received prompt customer service when I had a question about my order. I would definitely recommend.
I would like to amend my recent review of my experience with GrundAmerica. I had come across my interpretation of a No Return Policy. I was wrong & I would now like to correct my mistake.
Would have liked to return the item but discovered that Grund has a “No Return” policy. This was never indicated in their advertising or when I was putting in the order. I’ve never come across this with any Company that I’ve ever dealt with. Consequently, no matter how much I like what they have to offer, I’ll never do business with Grund again.

Antwoord van LIVE GRUND
Only slightly disappointed by elastic band.
Package finally arrived. Evidently because of protests nationwide it was delayed in Atlanta. When it did come, it was neatly packaged and I was surprised by just how soft the product was without washing. I did wash and it is ready for my bed and use. I am hoping it will feel great to sleep on but haven't had the chance to do that yet. Was a bit disappointed by the elastic edge on fitted sheet, not very durable looking at all and I expect that it will give sooner than I'd want it to as it is only a small continuous piece of elastic. Other than that we'll see how this set of sheets plays out.
Experience not as good as previous purchases
So I have bought similar rugs before from Grund. This time, the color for the one was not as pictured, it was pictured as being the same as the one in a different style without the backing that we had bought previously. This color was much lighter, and while it will be okay in the individual's bathroom (this is for a person with disabilities we care for), he liked the other color better. Also when I washed them they both exploded with lint. And I mean exploded, it was everywhere. The blue one I washed later and it was fine, no problems with color or exploding, shedding yarns.
Great products!
I have ordered several sets of sheets and towels and love everything. The sheets are so comfortable to sleep on and retain their color washing after washing with no pilling. The towels are just as wonderful. Love that they are all organic. I have bought other organic sheets from several different companies and there is no comparison. I will only buy from GRUND. Also, great customer service if you ever do have a problem.

Antwoord van LIVE GRUND
I love the rug but ordered it in a…
I love the rug but ordered it in a larger size. Can you please let me know how to arrange an exchange?

Antwoord van LIVE GRUND
Great product
Great product. Love rugs. Beautiful. And love slip-proof bottom. Sales personnel wonderful. Nice and helpful.

Antwoord van LIVE GRUND
Happy Shopper
Have purchased towels, bathroom rugs and I’m very happy with them.

Antwoord van LIVE GRUND
Item arrived quickly and was packaged…
Item arrived quickly and was packaged without excess waste. The rug we ordered was as described. The 100% cotton was very soft and fluffy under the feet. It was made in India not the US. That was on me for assuming. All in all a purchase I am happy with.

Antwoord van LIVE GRUND
Great customer service and product
Great customer service even during the challenges presented by Covid-19 and a great product! This bath mat is so soft!

Antwoord van LIVE GRUND
Scratchy Sheets
The sheets are scratchy. I washed them and did a Downey fabric softener rinse. Very disappointed considering the price.

Antwoord van LIVE GRUND
Quick and easy
The checkout process was a breeze, and the towel set that I ordered arrived super quick!

Antwoord van LIVE GRUND
Wonderful quality
Wonderful quality! Very pleased with the queen sheet set and towels! Thank you!

Antwoord van LIVE GRUND
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