This company and the person I dealt with (Jennifer) are awesome! Unfortunately, Fed-Ex delivered the package to the wrong apartment (Mr. Rich Crandall) where it sat for a few days and my friend Harvey... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Finally a Wonderful East Coast Lobster Company shipping to the mid west. Born and raised on the East Coast before moving to Michigan we truly miss the seafood available on the East Coast. I have spe... Toon meer
My wife and I order live lobsters from these guys three or four times per year. Every Valentines Day, our anniversary, and one or two additional times. We've been doing it for years and every experien... Toon meer
The order came thru a day late.It was our Sons 60th Birthday, He was working his tug in northern Chesapeake .This was suppose to be a special event . Seems that an order cannot be filled on a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Contactgegevens
290 Shore Rd, 02532, Bourne, Verenigde Staten
- (888) 353 9898
- sales@lobsters-online.com
- lobsters-online.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This company sends the best lobster…
This company sends the best lobster ever. The meal is a great value. Everything is super fresh, still alive or frozen very tasty.
Jennifer Martin
Jennifer Martin. Since this was a big order for me (30 pound boat run box), I contacted her several times to better understand what I would get, how to get it on time for 4th of July, and how to store the lobsters overnight. Her responses were timely and informative and I am not sure I would have closed the deal without her guidance. The lobsters were terrrific - an abundant number of feisty, good sized specimens - and I would do this again for a big party.
Well we thought that we got a good boat…
Well we thought that we got a good boat run 20lb box fast shipping at a fair price and then it showed up the box was taped up looked like it had been torn open the side of the foam cooler box inside was cracked no plastic liner the lobsterwere alive and cool the box all together only weight 22lbs so I couldn't tell if any was missing but there was 13 live lobsters still in there, total order was about 500. Dollars, so I might order agian but recommend with how my shipment was handled , not, and you took your time getting around to survaing us, should been within days after delivery.
Was not at all what we expected
Was not at all what we expected. Assumed, since it's the same name and town this would be the same chowder as Lobstertrap dot net but it turned out it is not. They are not even related, will not order again. Ruined our 4th of July party, since we have been bragging to our guests for weeks on how awesome the chowder will be. Not the case. Chowder was watery with not much flavor, could have gotten it locally and saved the $100 in shipping.
Always perfect
Lobsters arrived as scheduled in San Diego. We were told they were big, beautiful and delicious as they have been each time we have ordered.
Great shipping and awesome customer…
Great shipping and awesome customer service. I had to change my delivery date after ordering and they did it immediately and were so nice to deal with!
Accidentally double ordered because I…
Accidentally double ordered because I could not find an email receipt for the first purchase, and given the significance of the occasion I could not risk have nothing arrive. When the lobsters did show up, I did not get a delivery notification, so they sat in my building’s lobby overnight…thawing. Not a great experience this year (I order most years).
Delivery was a day late causing…
Delivery was a day late causing problems. Called and left a message but did not get a call back
fast and easy
very easy to navigate the website and reasonable prices on the lobster meat and the shipping
The seafood was delivered in a timely…
The seafood was delivered in a timely manner. The person with customer service was very polite and helpful with helping me to navigate a gift certificate process.
Quality is very good BUT your dinner…
Quality is very good BUT your dinner for 2 should have smaller lobsters...... How about 2 lbs or 1 3/4 ?
Delivery was on time
Delivery was on time, lobsters and oysters were as fresh as if I went and bought them at the dock !
Easy online ordering and quick…
Easy online ordering and quick delivery. Very happy with customer service.
a real upstanding company to deal with
After I had an issue with an order, I notified the company and
received a very courteous reply from Jennifer
stating that Lobsters online would be more than willing
to rectify the situation. This was done in a prompt and professional manner and I recommend this company to anyone for Lobsters without worry
came on time -------- delicious
Got great lobsters at a fair price
Got great lobsters at a fair price. Am very happy with the size of the tails.
Lobsters Were Delicious
Lobsters arrived on time . They were very delicious. Made several meals out of them......Lobster bisque, Lobster Mac n cheese, and of course, Lobster in the shell !
I would recommend people to try Lobsters online !
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








