This company and the person I dealt with (Jennifer) are awesome! Unfortunately, Fed-Ex delivered the package to the wrong apartment (Mr. Rich Crandall) where it sat for a few days and my friend Harvey... Toon meer
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Lees wat reviewers zeggen
Finally a Wonderful East Coast Lobster Company shipping to the mid west. Born and raised on the East Coast before moving to Michigan we truly miss the seafood available on the East Coast. I have spe... Toon meer
My wife and I order live lobsters from these guys three or four times per year. Every Valentines Day, our anniversary, and one or two additional times. We've been doing it for years and every experien... Toon meer
The order came thru a day late.It was our Sons 60th Birthday, He was working his tug in northern Chesapeake .This was suppose to be a special event . Seems that an order cannot be filled on a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Contactgegevens
290 Shore Rd, 02532, Bourne, Verenigde Staten
- (888) 353 9898
- sales@lobsters-online.com
- lobsters-online.com
4,5
Uitstekend
754 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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YUMMY Lobster in my TUMMY!
The lobsters arrived a little later than expected but still in plenty of time for our Memorial Day meal. There was a minor problem with the order and as soon as Lobsters Online found out about it THEY FIXED IT! Thanks for the YUMMY experience!
20 mei 2025
Antwoord van Lobsters Online
Thank you so much for sharing your experience with us! We are very happy to know that when an issue arose with your order, our team at Lobsters Online was quick to address and resolve it. Customer satisfaction is our top priority, and we strive to fix any problems promptly and efficiently to ensure that every experience is a positive one. Thank you again for choosing Lobsters Online for your special meal. We look forward to serving you again soon.
The entire process was smooth and easy
The entire process was smooth and easy, from placing the order to delivery. Everything arrived right on time, perfectly packed, and the lobsters were incredibly fresh and flavorful. The customer service was top-notch, and I truly appreciated how simple it was to get such high-quality seafood delivered straight to my door. Highly recommend!
6 mei 2025
Antwoord van Lobsters Online
Thank you so much for your wonderful feedback! We are delighted to hear that your entire experience, from placing the order to delivery, was smooth and easy. It is always our goal to ensure timely delivery and to package everything carefully, so your kind words mean a lot to us.
The best Lobster service in the States!
I love the Lobster and other foods I get from Lobster Online. Always fresh and on time. Great service and great food!
6 mei 2025
Antwoord van Lobsters Online
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the lobster and other foods you get from Lobster Online. It means a lot to us that you appreciate the freshness of our products and our timely delivery service.
Antwoord van Lobsters Online
Thank you for sharing your thoughts with us. We completely understand that pricing can sometimes be a concern, and we sincerely apologize if our products felt too expensive to you. Our goal is always to offer the best value possible, combining quality, reliability, and service. We continuously strive to make improvements and find ways to provide more affordable options without compromising quality. We look forward to serving your seafood needs in the future.
A real treat
Customer service was terrific. Delivery was on time. The 2.5lb lobsters were delicious, but so large my wife & I couldn’t finish them. So we had lobster rolls the next day. A real treat for folks living in the desert.
6 mei 2025
Antwoord van Lobsters Online
Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you found our customer service to be terrific and that your delivery arrived right on time. Ensuring a smooth and pleasant experience for our customers is our top priority, so it’s always gratifying to know we are meeting your expectations. Thanks again for choosing us and we look forward to serving you again soon!
Package arrived on time as quoted for…
Package arrived on time as quoted for my wife's birthday/mother's day celebration. Excellently packaged with (8) 1.5 lb lobsters delivered on a Saturday, all fresh and alive. Made for a truly delicious meal. Thank you all very much!!
5 mei 2025
Antwoord van Lobsters Online
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that the package arrived on time as promised for such a special occasion. Knowing that the lobsters were excellently packaged and arrived fresh and alive truly makes us proud of the quality and care we put into every order. Thank you once again for choosing us and we look forward to serving you and your family again soon!
Lobster was sweet and .easy
Lobster was sweet and .easy. could not have picked out two better lobsters if I was on the dock!
3 mei 2025
Antwoord van Lobsters Online
Thank you so much for your wonderful review! We’re thrilled to hear that you found the lobster sweet and easy to enjoy. It’s always our goal to select the freshest, highest-quality lobsters, and we couldn’t be happier that you felt we picked out two perfect ones for you. Your kind words truly mean a lot to us and inspire our team to keep providing exceptional seafood experiences. We look forward to serving you delicious lobsters and other quality seafood in the future.
Shipping lobster long distance
Having had some bad experiences with shipping lobster to Idaho in the past, we were pleasantly surprised when they arrived very much alive!!!
4 mei 2025
Antwoord van Lobsters Online
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your lobsters arrived very much alive and healthy! Our team works diligently to ensure that every order is packaged carefully with the right materials and shipped promptly to maintain the highest quality and freshness during transit. Please do not hesitate to reach out to us in the future for any seafood needs – we would be delighted to serve you again and make your experience just as successful.
Antwoord van Lobsters Online
Thank you so much for your wonderful feedback! We are delighted to hear that your order was very fresh upon receipt. Ensuring the freshness of our products is a top priority for us, and it’s gratifying to know that our efforts made a positive impression on you. We look forward to serving you again soon and providing more fresh, tasty, and enjoyable meals.
Another giant crustacean delivered on…
Another giant crustacean delivered on time in great condition with instructions about how to cook it. Great results. This was, I think, my fifth order. I love this company!
25 april 2025
Antwoord van Lobsters Online
Thank you so much for your wonderful feedback! We are thrilled to hear that your giant crustacean arrived on time and in excellent condition. It’s always our goal to provide not only the freshest, highest quality seafood but also clear instructions to help you prepare and enjoy it to the fullest. We’re delighted that the cooking directions contributed to such great results in your kitchen. Thank you again for choosing us and for sharing your positive experience. We look forward to serving you many more memorable and tasty orders in the future!
Antwoord van Lobsters Online
Thank you so much for your kind words and positive feedback. We truly appreciate you taking the time to share your experience with us. It’s wonderful to hear that the timing of your order was very quick and that the lobsters arrived in great shape. We strive to provide prompt and reliable service while ensuring that all our seafood products are delivered fresh and in excellent condition. Thanks again for your support and for choosing us for your seafood needs.
Great product and fast delivery.
21 april 2025
Wonderful! Wonderful!
These were a gift to my sister and brother in-law who are from Maine, but have not been back there in years. They love lobster and yours were EXCELLENT! Everything was as promised on your website. I ordered enough so they could freeze them to enjoy at another time. I'm looking forward to Christmas and ordering again. Thank you so very much!
31 maart 2025
Great experience
Easy website to navigate, easy ordering, seafood arrived fresh. Overall, a good experience. I hope at some point you will get steamer clams.
13 maart 2025
Delicious lobster and fast delivery
Delicious lobster and fast delivery. Well packaged. My only gripe was one lobster was noticeably smaller than the other. I didn’t want to deal with the issue of calling up, sending pics etc. so that’s on me. But would order again
3 maart 2025
Delivered fresh right to my doorstep
Delivered fresh right to my doorstep. Packaged well and the product was wonderful. I will definitely use them in the future
4 februari 2025
Review zonder uitnodiging
The best Lobster ... PEROID !
Always top quality lobster, scallops, and clam chowder. Live gaint lobsters and massive frozen lobster tails are amazing
29 januari 2025
Review zonder uitnodiging
Antwoord van Lobsters Online
Your feedback means a lot to our team. Thank you for taking the time to leave us this review! We look forward to serving your seafood needs in the future!
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