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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This company and the person I dealt with (Jennifer) are awesome! Unfortunately, Fed-Ex delivered the package to the wrong apartment (Mr. Rich Crandall) where it sat for a few days and my friend Harvey... Toon meer

Beoordeeld met 5 van de 5 sterren

Finally a Wonderful East Coast Lobster Company shipping to the mid west. Born and raised on the East Coast before moving to Michigan we truly miss the seafood available on the East Coast. I have spe... Toon meer

Beoordeeld met 5 van de 5 sterren

My wife and I order live lobsters from these guys three or four times per year. Every Valentines Day, our anniversary, and one or two additional times. We've been doing it for years and every experien... Toon meer

Beoordeeld met 3 van de 5 sterren

The order came thru a day late.It was our Sons 60th Birthday, He was working his tug in northern Chesapeake .This was suppose to be a special event . Seems that an order cannot be filled on a... Toon meer

Bedrijfsgegevens

  1. Groothandel in vis en zeevruchten
  2. ook in
  3. Vismarkt
  4. Voedselproductenleverancier

Geschreven door het bedrijf

The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

754 reviews

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3 sterren
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1 ster

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4,5

Alle reviews

(754)

46 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Arrived timely & in great shape

Delivery updates kept us informed on arrival time so dinner wasn't delayed. The lobsters arrived all the way to New Mexico in great shape

14 februari 2025
Logo Lobsters Online

Antwoord van Lobsters Online

We really appreciate you sharing your review of your service. Thank you and we look forward to serving your seafood needs in the future!

Beoordeeld met 3 van de 5 sterren

We ordered lobster

We ordered lobster, mussels, oysters, and Mahi Mahi. Everything was delicious except for the Mahi Mahi. The Mahi Mahi was totally inedible. It was brown and yucky looking.

After leaving this review Lobsters-online.com reached out to me to offer a full refund of the Mahi Mahi or to offer a replacement at no additional cost. Thank you Lobsters-Online!

4 februari 2025
Logo Lobsters Online

Antwoord van Lobsters Online

Thank you for your review, we are sorry to hear that your Mahi Mahi was not at the high quality that we strive for! A member of our team will be in touch with you shortly rectify this issue.

Beoordeeld met 3 van de 5 sterren

50% of the lobsters were full and 50%…

50% of the lobsters were full and 50% just peeled and not full.

29 januari 2025
Logo Lobsters Online

Antwoord van Lobsters Online

Thank you for your review, we are sorry to hear that your lobsters were not at the high quality that we strive for! A member of our team will be in touch with you shortly rectify this issue.

Beoordeeld met 5 van de 5 sterren

Superb customer support!

**UPDATE. My issue was properly & very professionally resolved. Thank you to JM who made the necessary adjustments with regards to my order. Her professionalism & exceptional customer service was beyond my expectations. I will definitely make purchases in the future for more lobsters & other merchandise.

This time my New Year’s Eve dinner did not live up to my expectations or the money I spent. The lobster tasted bland & a little “off” from what I’m used to, even though it was cooked with the same method. Basically just disappointed seeing how much I spent & what I was expecting.

29 januari 2025
Review zonder uitnodiging
Logo Lobsters Online

Antwoord van Lobsters Online

Thank you for your review, we are sorry to hear of the disappointment you had with your recent order with us. A member of our team has reached out to you and is awaiting your response. We hope to serve your seafood needs again in the future.

Beoordeeld met 5 van de 5 sterren

Came early and were so wonderful &…

Came early and were so wonderful & tasty!! Great way to celebrate!

27 december 2024
Logo Lobsters Online

Antwoord van Lobsters Online

Thank you for taking the time to leave us this review. Your feedback means a lot to our team! We look forward to serving your seafood needs for your next celebration!

Beoordeeld met 3 van de 5 sterren

Well we ordered 3 10oz lobster tails…

Well we ordered 3 10oz lobster tails for New Years !
They showed up on time and 2 of the Tails were in good shape . Sadly the 3rd one was hollow on the inside for the most part . When we boiled them the one just turned to mush .

28 december 2024
Logo Lobsters Online

Antwoord van Lobsters Online

Thank you for your review, we are sorry to that you received a lobster tail in that condition! A member of our team will be in touch with you shortly rectify this with you.

Beoordeeld met 5 van de 5 sterren

Five-star experience!

From ordering, to delivery, to cooking and eating our seafood order - lobster, bacon wrapped scallops, stuffed quahogs, clam chowder - out of this world.

Purchased for an employee dinner and was a five-star experience all around.

8 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

15 pounds of lobster

Lobsters, 15 pound boat box, arrived undamaged, timely in Virginia.
Box included one 3# monster, one smallish 1.25# lobster with most of the rest in the 1.5# plus range. Plenty of lobsters for a hungry crowd of 7 adults.

All lobsters were alive, healthy and quite cold. Easily handled, they were all hardshell lobsters, packed with meat, tomalley, fat (next year's shell) and very tasty.
We all had a great time!

We do plan to do a family steamed lobster dinner again.

The lady who took my order was patient, understanding and excellently helpful!

26 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fresh

Fresh, live, big healthy lobsters literally to your doorstep. What they advertise is what they deliver and what they deliver is awesome. Worth the cost will order from them again.

4 december 2024
Beoordeeld met 3 van de 5 sterren

The order came thru a day late.It was…

The order came thru a day late.It was our Sons 60th Birthday, He was working his tug in northern Chesapeake .This was suppose to be a special event .

Seems that an order cannot be filled on a Monday although the paperwork specified that Monday 2 December was the delivery date.

Do not order for a Monday delivery.unless you understand that cannot happen.

2 december 2024
Review zonder uitnodiging

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