This company and the person I dealt with (Jennifer) are awesome! Unfortunately, Fed-Ex delivered the package to the wrong apartment (Mr. Rich Crandall) where it sat for a few days and my friend Harvey... Toon meer
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Lees wat reviewers zeggen
Finally a Wonderful East Coast Lobster Company shipping to the mid west. Born and raised on the East Coast before moving to Michigan we truly miss the seafood available on the East Coast. I have spe... Toon meer
My wife and I order live lobsters from these guys three or four times per year. Every Valentines Day, our anniversary, and one or two additional times. We've been doing it for years and every experien... Toon meer
The order came thru a day late.It was our Sons 60th Birthday, He was working his tug in northern Chesapeake .This was suppose to be a special event . Seems that an order cannot be filled on a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Contactgegevens
290 Shore Rd, 02532, Bourne, Verenigde Staten
- (888) 353 9898
- sales@lobsters-online.com
- lobsters-online.com
4,5
Uitstekend
754 reviews
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Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
smoked fish 4 xmas
Ordered an assortment of smoked fish
Delicious!
Easy process to order, delivery was as advertised .nice easy and did I say Delicious!
25 november 2024
Excellent and scrumptious
Excellent and scrumptious
Awesome thanksgiving dinner
Family loved the non traditional meal
28 november 2024
Review zonder uitnodiging
Fresh/Delicious; A+ Customer Service- perfect gift!
The food was fresh and delicious and made a delightful surprise gift for my parents. It also arrived very quickly and well packaged.
I had inputted the wrong billing address, and Jennifer Martin from customer service contacted me right away to help me fix my order without any impact to my delivery time.
Thank you for a wonderful experience!!
6 november 2024
Antwoord van Lobsters Online
Thank you for the 5 star review! We’re here to serve you anytime and we really appreciate you sharing your review of your service. Thank you!
The Blue Slime
We got 2 - 3lb lobsters 0ne was fine the other not so much after being cooked and opened it was full of a blue slimy substance though out the hole lobster. Truly never had seen this before an I have had hundreds of them. So tossed it in the trash. The first one was amazing. Had both been good to eat it would be 5⭐️
5 november 2024
Antwoord van Lobsters Online
We are sorry to hear of this issue with your order! A member of our team will be in touch with you shortly.
Antwoord van Lobsters Online
Thank you for the 5 star review! We value your feedback and can’t wait to serve you again.
lobster came healthy and alive
lobster came healthy and alive. tasted great too. only way to have lobster is new england style.
25 oktober 2024
Antwoord van Lobsters Online
We are so happy to hear that you had such a great experience. Your review made our day!
Antwoord van Lobsters Online
Your feedback means a lot to our team. Thank you for taking the time to leave us this review.
The Absolute BEST Lobster and customer service ever
I’m a repeat customer that has been ordering lobster tails as a birthday gift for my grandson for years from Lobster on-line. They have sent tails to different states because my grandson was in the NBA for 10 yrs and played for different teams. He has received them every year without any problems, thanks to the EXCELLENT service provided.
The lobsters per my grandson and his guests were the most delicious tails that they had ever eaten. I get messages and calls every year thanking me for the tails, thanks to lobster on-line they say I’m the BEST grandmother ever!
I ALWAYS receive EXCELLENT customer service!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
12 oktober 2024
Antwoord van Lobsters Online
We are so happy to hear that our team continues to provide you with an excellent experience. Your comments have been shared with our entire team. When we hear from happy customers like you, we spread the positivity around! We look forward to serving you again!
Awsome job
Awsome job! Great communication. The only thing that I’ll do better next time is order more and bigger. Thanks guys!
28 september 2024
Review zonder uitnodiging
Antwoord van Lobsters Online
Thank you for the positive feedback! We are so happy to hear that our team provided you with an excellent experience. We look forward to serving your seafood needs in the future!
Lobsters arrived on time
Lobsters arrived on time, very fresh and alive and totally yummy
7 oktober 2024
Antwoord van Lobsters Online
Your feedback means a lot to our team. Thank you for taking the time to leave us this review.
This is the secone time i have ordered…
This is the secone time i have ordered from Lobsters onine. The delivery was timely and the lobsters tasted fantastic! I would highly recommend!
7 oktober 2024
Antwoord van Lobsters Online
We are so happy to hear that you had such a great experience. Your review made our day!
Shipping was not great.
They didn't arrive at all to my home. I had to wait until the following day to go pick them up at the FedEx warehouse another city over, or wait until the following Monday to get them delivered.
5 oktober 2024
Antwoord van Lobsters Online
We are sorry to hear that your order had issues with FedEx causing you such an inconvenience! Thank you for making us aware of the it and our team will be in touch with you shortly.
Great follow through for a raffle gift…
Great follow through for a raffle gift certificate. Jennifer Martin was fabulous. Thank you again.
26 september 2024
Antwoord van Lobsters Online
Thank you for taking the time to share your feedback with us. Its our pleasure to serve customers like you. We look forward to serving your seafood needs in the future!
Delivery was prompt
Delivery was prompt. Customer service was great and my relatives couldn't rave enough about the quality of the food!
25 september 2024
Antwoord van Lobsters Online
Thank you for your 5 star review. We are so happy to hear you had such a great experience with your order and we look forward to your next order with us!
Antwoord van Lobsters Online
Thank you so much for giving us a 5 star review. You made our day!
Easy to navigate online ordering
Easy to navigate online ordering. Fast efficient delivery. Quality lobsters.
9 september 2024
Antwoord van Lobsters Online
Thank you for your review! We sincerely appreciate your feedback.
Antwoord van Lobsters Online
Thank you for your review! We value your feedback and can't wait to serve you again.
The lobsters were great
The lobsters were great, they turned out perfectly. Thank you
14 september 2024
Antwoord van Lobsters Online
Thank you for being our customer and leaving us a wonderful review!
Superb customer service!
Superb customer service! A potential hurricane threatened on time Fedex delivery through the Memphis hub but Jennifer was immediately on the line to arrange expedited service to insure the lobsters arrived ahead of the storms.!
7 september 2024
Antwoord van Lobsters Online
Your feedback means a lot to our team. Thank you for taking the time to leave us this review.
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