London Diamonds Official Reviews 

378
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From start to finish, everything has been exceptional. My engagement ring was purchased here and when it came to choosing our wedding bands, there was nowhere else we wanted to go. So happy wi... Toon meer

Beoordeeld met 5 van de 5 sterren

You will not regret getting your jewellery designed by London Diamonds! My ring is absolutely stunning and the sparkle on the diamond is way beyond what I could have imagined and the images cannot do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing start to finish. I’d been following and in touch with London Diamonds for over 3 years and when the time finally came, I knew my partner had to use them. He says the process was seamless, simp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

James and the team demonstrated nothing but excellence throughout the process of designing my fiancée’s engagement ring. James walked us through the process and showed us a huge number stones with di... Toon meer

Bedrijfsgegevens

  1. Juwelier
  2. Diamanthandelaar
  3. Sieradenontwerper
  4. Sieradengraveur
  5. Sieradenfabrikant
  6. Sieradenwinkel

Over London Diamonds Official

Geschreven door het bedrijf

Bespoke ring Quote Engagement Ring Collections Wedding & Eternity Rings Why Choose Us?

London Diamonds Official is now on Trustpilot!

Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)

London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.

The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.

London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.

In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.

We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.

We pride ourselves on being transparent and there is never any pressure or rush to commit.

We’ll be ready when you are to make your perfect bespoke diamond engagement ring.

The Perfect Engagement Ring. Without the Hassle.

Geschreven door het bedrijf

No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
Just beautiful rings and the most responsive service you've ever received.

The LD Lifetime Warranty

No charges for resizing, servicing or repairs. Ever

We NEVER charge for repairs or tiny missing diamonds.

Other jewellers said we were crazy to offer this back in 2017.

Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.

90% of damaged rings are from being squashed in a door or being worn at the gym.

If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!

If your ring is not salvageable, we'll build you a new setting for what it costs us.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

378 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(378)

97 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

They have a very good reputation so I…

They have a very good reputation so I went into ordering from them with very high expectations, yet somehow they managed to exceed them anyways.
A great team. Very punctual with the delivery and went above and beyond to get the ring to me on time.
Never shied away from communication and answered my every query.
Their post sale customer service is unmatched in the industry.
Their taste in diamonds is exquisite and I can guarantee you will be happy with the diamond they choose. The packaging and presentation of the diamond is unlike any other in the industry.
All of this at a very reasonable price, and it's nice to finally find a company that has the right attitude towards diamonds and the diamond business, without being pushy and having your best interest in mind. Their bespoke service is truly bespoke, and the product you get is exactly what you have envisioned.
I couldn't have chosen a better company for this, and I can't recommend them enough. They have just gained a lifelong customer with all jewellery needs.

13 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They were great from start to finish

They were great from start to finish. I told them I was wary buying through IG. They put me at ease and were far from pushy. I explained money was no object and they actually talked me down to get something that would look best. My fiancé loved the ring and it actually fit. The guys sized it just from a couple of pics. I couldn’t recommend them more.

9 december 2024
Beoordeeld met 5 van de 5 sterren

Exceptional service

My partner recently purchased my engagement ring from London Diamonds, and we both couldn't be happier with the whole experience.

From the moment he contacted them on Instagram, James and his team were incredibly helpful. They guided him through the process of selecting the ring providing different options based on his budget and ensured every detail was perfect.

The ring is absolutely stunning - the craftsmanship is evident, and the diamond used is of an exceptional quality. I've received nothing but compliments from family, friends and even strangers.

James' passion and commitment is evident from the moment you contact him, and the option to choose a lab-grown diamond, provides you with a beautiful ring but at a fraction of the price. The delivery was super prompt, and the ring was beautifully packaged, which added to the whole experience.

I returned the ring two weeks before Christmas to be resized, and was absolutely blown away when the ring was returned yesterday, especially during the busiest time of the year. This is another example at how much LD go that extra mile providing exceptional after sales care.

If you are considering buying any type of jewellery especially engagement rings, go with London Diamonds! You won't be disappointed. We will definitely be returning for our wedding bands! Thank you so much.

8 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everything was wonderful

Everything was wonderful. My partner arranged my engagement ring but I have been to the office twice to get it resized. They have been so helpful and lovely on Instagram and in person. Maggie was also so wonderful when I came in for resizing that I ordered my wedding ring there and then. It matched so perfectly and she knew what would go with my engagement ring. Special delivery postage was easy too.

4 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easiest decision of the proposal!

I made the decision to go for lab-grown diamonds after realising how much more of a ring you can get without needing to break the bank. After searching a few places, I came across London Diamonds which were very honest, well-priced and had some absolutely stunning designs.

I had a tight deadline due to planning the proposal for a holiday, and the communication from the team in the lead-up and the after-sales was great. I honestly couldn't fault them for this as it put my mind at ease.

My fiance loves the ring. She gets compliments on it when she sees friends and sits there constantly watching it sparkle in the sunlight. We will be back when it is time to purchase wedding bands and recommend others do the same.

14 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 star products and experience!

My fiancé purchased my engagement ring from London diamonds which is the most perfect ring and he had the best experience communicating with the team. So we came back and purchased my wedding band, and again the communication and product were both 5 star. Would recommend this company to anyone! Thank you LD

2 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Engagement

This company have been nothing short of amazing from start to finish, they constantly replied to any questions i asked and were always so helpful, they helped me picked the most perfect ring for my partner too and she is so so so in love with it, not only that they made it clear if the ring was needing re sized this would be no problem which it has been, can’t recommend this company enough

11 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent company, really took their time understanding the bespoke needs to the diamonds I wanted for my wife’s 40th; highly recommend, excellent customer service.

22 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best diamonds you’ll get for your money

They provided an engagement ring so much better than I ever could have imagined. I never thought I’d be able to get as much diamond for my money as I did with London diamonds. I loved the ring so much that they’re now making me a necklace with a 2 carat oval stone in time for Christmas to match her ring. They can do more than just rings if you just ask them to. The best service you could ask for and I would recommend them to anybody

These are by far best diamonds you’ll get for your money

28 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 star experience from a 5 star team

James and his team are head and shoulders above the rest when it comes to attention to detail, communication, pricing and customer service. My husband purchased my engagement ring from LD and we also recently bought our wedding bands from them as we wouldn’t have gone anywhere else after the amazing service received when purchasing my engagement ring. What makes LD stand out from the crowd is their personal touches. After we got engaged, James personally sent us over a lovely voice note on Instagram congratulating us and thanking us again for our business. We were treated like VIP’s throughout the whole service and the LD team truly deserve every 5 star review they get. If you’re on the fence about online diamond purchasing, don’t hesitate to buy your ring from LD, you won’t regret it. We will continue to sing their praises to anyone who will listen haha! :D

27 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely incredible

Absolutely incredible, i first heard of London Diamonds a few years ago when a friend had used them for their engagement ring, i knew from them i wanted to use them but completely forgot of their company name when speaking to my partner about engagement rings. I then found them again on Instagram when searching for a company to make our bespoke wedding rings.

What can i say, incredible service, they are not pushy, they are completely honest, they don't push you to spend more than you need to. They reply almost instantly to any queries.

I cannot wait to wear my wedding ring, thank you again London Diamonds.

I wouldn't hesitate to recommend them!!1

22 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My son in law recommended London…

My son in law recommended London Diamonds to me because he found their service to be outstanding. I could not agree more. I asked James to design a bespoke diamond necklace for me. The necklace arrived a few weeks later and it was absolutely beautiful and exceeded my expectations in every way. I would like to thank James and the team at London Diamonds for such a seamless and easy purchase of a very beautiful gift for my daughter. I will not hesitate to order from them again and recommend anyone looking for high end diamond jewellery to contact James at LD

17 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Looking forward to using London Diamond again. I had been looking for an eternity ring…

I had been looking for an eternity ring for a while and my daughter’s new husband had used London Diamond for both her engagement and wedding rings which are magnificent. I got in contact with LD and got talking to James about the ring I liked and could they add more diamonds to it.
There was no pushing when I didn’t get back to them for a few months, and ones I decided I would use their services it was so professional and easy. James was very quick to reply and sent over designs so I could see what my ring would would look like.
When my ring arrived it was so much better than I expected the diamonds are so bright and the ring fits perfectly with my other rings.
Will not hesitate to use them again for other pieces of jewellery.
Thank you again James and LD for your help and support.

16 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Don't Go Anywhere Else for Your Engagement Ring

Wow - what can I say. This company has 100% 5* reviews for a reason. From the moment I reached out to their page months ago I knew straight away from the service this company was who I wanted to purchase the engagement ring through.

Their responsiveness is like you are their only customer it feels like that anyway from how amazing they are and detailed with you as a customer.

James has been the expert throughout guiding me every single step of the way without any added pressures or time commitments. Nothing was too much hassle, he sent very useful messages and voice clips to help me pick and design the perfect ring. I cannot recommend James highly enough!

Every single thing about this process and company is flawless and I would highly
Encourage anyone to reach out to them to start their journey!

Thanks London Diamond

J&J

11 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A company that ticks all the boxes

It’s rare to find a company that provide perfect service, but London Diamonds truly offer it. There’s no pushy sales process, a real focus on collaborating to find the perfect design, and then that actual product completely pulls through, all at a price that is market beating. I literally could not have asked for more.

Would and will be recommending to everyone looking to find the perfect ring.

1 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

Couldn't of asked for a better service. Ring was ready in 3 weeks and was safely delivered the next day, fantastic service.

Thank you again to the london diamonds team.

7 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Diamond ring

I had a ring made it arrived today I am so happy my whole experience with James has been amazing from start to finish. Communication was spot on,couldn’t ask for better. I would 100% recommend London Diamonds

5 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic!

London Diamonds Official made my experience so smooth and easy, they are professional but also give you a more personal experience. Would recommend using them, me and my FIANCE are so happy with the ring!

29 oktober 2024
Review zonder uitnodiging

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