London Diamonds Official Reviews 

I couldn’t recommend London Diamonds enough. My fiancé bought my engagement ring from here, my dream ring, and I was devastated when my ring was knocked and in result damaged. LD customer service were excellent in getting back and resolved the issue straight away. After only a few weeks, I now have my ring back and it’s like new.

Thank you again James & the rest of the London Diamond Team for the excellent customer service.

The team at LD were so helpful from start to finish. They really didn’t stop until the deign of the engagement ring was absolutely perfect and myself and my fiancée are in love with her ring. It couldn’t be more perfect! The team are really quick with responding and always super helpful. Thank you for everyone who contributed to make my experience the best it could be

Recently had an Oval diamond ring from LD. not an engagement ring, but a birthday/new baby gift. I was very much involved in choosing, but wasn’t totally happy with first ring. This was purely personal taste, I felt the diamond was too large and I didn’t feel yellow gold suited me after all. Absolutely brilliant communication and service to swop it for a smaller size diamond, platinum instead. My husband got a very quick refund of the difference in cost and the turnaround for exchange was a matter of a couple of weeks. This wasn’t a bespoke design obviously, but a website stock ring.
The ring is beautiful, James communicated brilliantly throughout, nothing was ever a hassle. If you’re having a ring from here and it’s not bespoke, you can be reassured that if you don’t like your choice, you can change it hassle free. Highly recommend this company, thanks James and LD!

Fantastic experience with London Diamonds! My fiance got my engagement ring here, and we just bought my wedding band. Great service and beautiful rings. Will definitely return for future jewellery!

I have followed London Diamonds on Instagram for years, and not only did I admire their rings but their honesty was so refreshing! It really helped navigate an otherwise very murky area - from explaining the Lab vs Mined debate; what 1 or 2 carats actually look like on a human hand, and not to mention the thought and graft that goes into every design. My engagement ring had to be from them, and so did my wedding band! Absolutely stunning both rings, I get so many compliments about them!, but without breaking the bank. The certificates of authenticity, the free resizing, and the lifetime guarantee are just cherries on an already very delicious cake; if you need/want a ring don’t go anywhere else ❤️

Great experience with London Diamonds. My fiancé bought my engagement ring from here, and we’ve just bought my wedding band too. Really good service and of course amazing rings too! Will definitely be back in future for other jewellery. Thank you.

I will never stop recommending James and the fantastic London Diamonds team, to anyone who will listen.

From initial contact, design, delivery and then repair after an unfortunate accident, the London Diamonds team have been truly excellent every step of the way. If like me, you’re a little sceptical of an Insta-famous jeweller, I can categorically say London Diamonds will make your diamond dreams come true at a reasonable price, as opposed to the inflated high street jeweller prices elsewhere!

If I needed an engagement ring again and again I’d pick London Diamonds every time.
I couldn’t love my engagement ring anymore but it’s the after care that separates London Diamonds from other jewellers.
I’ve needed a ring resize and then knocked my ring and my concerns were instantly resolved. I was never made to feel anything other than prioritised which goes along way after a huge purchase like a ring.
I am so grateful my ring came from London Diamonds and I tell anyone I can about them, it’s probably why my 2 sisters got their ring from London Diamonds too!
Thanks so much and we’ll be retuning for our wedding bands without hesitation.

We originally purchased an engagement ring and were so pleased with that, that we didn't even think twice about going back to them for the wedding ring and we were not disappointed. The level of communication and support have also been excellent

Professional and caring service from beginning to end for a purchase that is so important because of the investment and the sentiment. Would 100% recommend to anyone and everyone

Great quality engagement ring and was kept up to date on progress frequently. Proposed during a lovely weekend away and she said yes and absolutely loves the ring!

Customer service is first class along with their jewelry.

London Diamonds have been excellent to work with from start to finish. I sent some ideas of styles from their Instagram for guidance as to what I wanted and they nailed the design at the first time of asking. Communication was great, the process was straight forward and up front, they held the ring once complete so that they could deliver it to me on the day that I wanted and the packaging they sent is discrete externally and lovely internally! Even after the successful proposal, they have taken the ring back to get it resized with no extra cost and no hassle at all. Great service all round!

Got my engagement ring nearly 4 years ago from London Diamonds. All been fine but I stupidly trapped my hand in a door and totally mangled my ring. Got back in touch and James was totally honest about my options, said they’d do their best to repair it. I’ve now got my ring back and it’s like new. Service is fantastic, wasn’t pushed into having a new setting, excellent communication & never interactions never feel like a sales tactic. Can’t recommend London Diamonds enough!

I contacted London Diamonds on Instagram after my partner proposed with a high street brand diamond engagement ring that I didn’t like so it was returned!
James was responsive and informative throughout the whole process, I was sent photos of the ring design and the diamond before the ring was made. I’m so glad I chose London Diamonds, excellent customer service and the ring is perfect!
Thank you James and the team!

London Diamonds were excellent throughout the process. They expedited my order ensuring it arrived before my wife’s birthday. Fantastic communications, keeping me updated. I highly recommend them and would definitely shop again in the future.

Where do I begin? James and the team were amazing from the start to finish. I requested a bespoke ring for my amazing fiancé and they delivered way above my expectations. Even now a year later, the maintenance service they offer is top tier! Well done to James and the rest of London diamond team

Ring arrived in 2 weeks and the whole experience was amazing even the small things like the box with a light in which sounds a small detail but means so much more

This company is truly amazing, it’s so rare to find a company that is online and actively on social media that are actually a legitimate business, there seems to be so many adverts for things that turn out to be more of a scam or not what it says on the tin, London Diamonds popped up one day and I noted a couple of celebrities followed them which admittedly helped to re-assure me that they were the real deal, but regardless their customer service is second to none, they always replied I had conversations over quite a few months that I’m surprised they stayed committed and didn’t just think I was a time waster myself!

James made every effort to make sure I was happy with what I wanted, the ring is amazing, even little details like the box it arrived in felt truly special, i was quoted a lead time and it arrived about 2 weeks earlier! I will be highly recommending them to anyone that asks and will certainly be returning if I have the need for anything diamond in the future!

The ring is beautiful, and perfect value for money, not overpriced and certainly feels you are getting the best value rather than being ripped off because you are buying a diamond!

Simply excellent! From start to finish, London Diamonds were an absolute pleasure to deal with. They’re responsive, straight forward and easy to deal with. They listened to what we wanted and catered to our needs and price with ease. The quality of the ring itself is excellent and you can tell it’s been made with precision and care. It is really sparkly which my fiancé loves! The collection process was smooth, friendly and professional. The ring was made really quickly too (especially given the Christmas and new year break). Overall, we feel like London Diamonds gave us an excellent and professional service, their straight forward approach to things is really refreshing and we felt like valued customers. We will definitely be recommending the business to our friends. Thank you to Miranda, James and the team for doing an excellent job!