Great team service started with Laura’s help with a speedy turnaround on our quote, the stock team presenting the products to our client to view, and then Jamie doing everything possible to get the pr... Toon meer
Bedrijf heeft geantwoord
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Very helpful when we visited the showroom, advising us what product would best suit our needs. Flexible when we changed our minds re delivery/collection. A very professional company and we are del... Toon meer
Quality stone from a quality stone company, the website makes the whole experience seamless, but equally, knowledgeable support from the London Stone team if required. Jennie and Ellie are amazing, al... Toon meer
Bedrijf heeft geantwoord
After searching tile and paving suppliers in MK I found an absolute gem at London Stone Denbigh Hall, Bletchley. The showroom was really well laid out and has a sample bar too. But the service was t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bestratingmaterialen leverancier
- Hoveniersbenodigdheden winkel
- Natuursteenleverancier
- Terrasbedekking leverancier
- Stenenleverancier
Geschreven door het bedrijf
Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.
Geschreven door het bedrijf
- About us
- London Stone stocks some of the largest ranges of natural stone slabs, porcelain paving and clay pavers in the country. Market leaders in landscaping products, we offer in-house Bespoke Stone and pre-sealing services, as well as complementary garden products, such as metal pergolas and Corten Steel garden planters.
- Outstanding customer service
- At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. We are committed to providing outstanding customer service and giving an unparalleled customer experience.
- Come and see us
- Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays. Our website is always open, with live stock levels displayed.
- Reasons to use London Stone
- High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No-quibble returns (*T&Cs apply).
Free Nationwide Delivery
On all orders over £750 + VAT
*Exclusions apply, please contact us for further details
Contactgegevens
Sutton Lane, SL3 8AH, Slough, Verenigd Koninkrijk
- 01753 212950
- info@londonstone.co.uk
- londonstone.co.uk
4,6
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4K reviews
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Heeft 95% van zijn negatieve reviews beantwoord
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Easy ordering and an easier delivery
Easy ordering and an easier delivery. Great company to work with.
26 maart 2026
Antwoord van London Stone
Hi Philip
Thank you for your feedback and 5-star review.
We’re delighted to hear how easy you found ordering with us, thank you again for your kind words and for choosing us and our products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Always a pleasure to deal with
Always a pleasure to deal with. Finally a trade supplier that values customer service! I'm a designer and landscaper and have very high standards (The Garden Alchemist). Thank you for great service (especially Dan that popped to site) and lovely products
25 maart 2026
Antwoord van London Stone
Hi Dan
Thank you for your feedback and 5-star review.
It is always great to hear and very much appreciated when we receive outstanding feedback such as this for members of our sales team. Our aim is to be as helpful to our customers as possible and to make the experience using us the best it can possibly be, showing we care about our customers and products goes a long way in this business and it is always lovely to hear that from our customers.
I will pass on your thanks and kind words to Dan.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Antwoord van London Stone
Hi James
Thank you for your feedback and 5-star review.
We’re delighted to hear that everything is all correct with your order and you were happy with the timing.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
very good service
19 maart 2026
Antwoord van London Stone
Hi Jakub
Thank you for your feedback and 5-star review.
We’re delighted to hear how happy you are with the service you have received from us, thank you again for choosing us and our products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Wonderful service and advice
13 maart 2026
Antwoord van London Stone
Hi Daniel
Thank you for your feedback and 5-star review.
We’re delighted to hear how happy you are with the service you have received from us and the advice you have been given.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent customer service.
Excellent customer service.
Great stock of quality materials.
I can recommend to everyone
13 maart 2026
Antwoord van London Stone
Hi Greg
Thank you for your feedback and 5-star review.
We are always delighted to receive such glowing feedback from our customers. What sets us apart from other companies is our dedicated customer service and our wide array of products.
It is always appreciated when we hear back from our customers saying they would recommend us to their friends and clients.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent service
Excellent service. Very fast and efficient. Great product. Happy with the results.
16 maart 2026
Antwoord van London Stone
Hi Rebecca
Thank you for your feedback and 5-star review.
We’re delighted to hear how you found the service you have received from us from the product you have selected through to the delivery of the goods, it is lovely to hear you hold us in such high esteem.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
I’ve been using London Stone for all my…
I’ve been using London Stone for all my porcelain and natural stone for years, and their products have always been outstanding. I want to give a special mention to Jamie Norris, and now Dan Pain, for being incredibly professional, helpful, and easy to work with throughout the entire process. From ordering materials to dealing with any issues that come up on site, they’ve consistently provided exceptional service. It makes a huge difference working with a team that genuinely cares and always delivers.
Thank you
Maurizio Devona
10 maart 2026
Antwoord van London Stone
Hi Maurizio
Thank you for your feedback and 5-star review.
What a lovely review to read at start the week.
It is always great to hear and very much appreciated when we receive outstanding feedback such as this for members of our sales team. Our aim is to be as helpful to our customers as possible and to make the experience using us the best it can possibly be, showing we care about our customers and products goes a long way in this business and it is always lovely to hear that from our customers.
I will pass on your thanks and kind words to Jamie and Dan.
Excellent, responsive customer service
I run a small Landscaping company and this company has been really flexible with an excellent range of products. Excellent customer service too. I will definitely buy from London Stone again.
13 maart 2026
Antwoord van London Stone
Hi Elizabeth,
Thank you for your feedback and 5-star review.
It is always great to hear this from our customers that have placed either one or or numerous orders with us, it is always deeply appreciated how much our customer value our goods and the services we provide.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Super speedy delivery with a superior…
Super speedy delivery with a superior product at a great price
13 maart 2026
Antwoord van London Stone
Hi Phil
Thank you for your feedback and 5-star review.
We’re delighted to hear how you found the delivery of your order and how you hold the products we supply in such high esteem.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
I would have given 5 stars but for the…
I would have given 5 stars but for the issue of not been able to seperate the delivery address from the billing address on the web site.
12 maart 2026
Antwoord van London Stone
Good morning Paul,
Thank you for your feedback and for your review.
Our apologies for the issue you had with the website not allowing you to do this.
This was due to the launching of the new version of our website and was a teething issue, the issue has been addressed and dealt with by our IT team now.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Always impressed with London stone
Always impressed with London stone. Use them a few times. Quality is un-matched .
5 maart 2026
Antwoord van London Stone
Hi James
Thank you for your feedback and 5-star review.
It is always great to hear this from our customers that have placed either one or or numerous orders with us, it is always deeply appreciated how much our customer value our goods and the services we provide.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Brilliant service from Dan Pan and outstanding materials
We’ve been using London Stone for our projects at Flourish Landscaping, and honestly, the service has been excellent all round.
Dan Pan has been brilliant to deal with, really helpful, knowledgeable, and makes the whole process smooth from start to finish. The materials are top quality, consistently perfect for what we need, and the delivery service is spot on every time.
Reliable suppliers make such a difference on site, and London Stone never lets us down. Highly recommended from all of us at Flourish Landscaping.
7 januari 2026
Antwoord van London Stone
Hi Craig
Thank you for your feedback and 5-star review.
What a lovely way to start the week.
It is always great to hear and very much appreciated when we receive outstanding feedback such as this for members of our sales team. Our aim is to be as helpful to our customers as possible and to make the experience using us the best it can possibly be.
I will pass on your thanks and kind words to Dan.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Antwoord van London Stone
Good Afternoon Jonathan,
Thank you for your review and your time on Thursday on the phone discussing this too.
The team that look after our Trade Counter have been through some recent changes from being looked after by the sales department to now being under the control of our Operations team.
Please accept my apologies again for the complicated and disruptive experience you had at the trade counter. As per our call we do have training scheduled with the team for more of the sales enquiries they will be dealing with and the questions that come with those such as the confusion between splitting of project packs and pallets.
Your concern of the banner on our main gates advertising free nationwide delivery will be looked into and addressed as the banner does need to state that our terms and conditions do apply to those with that being the delivery being free over a certain amount on the order value.
The offer is always there if you wish to visit me at our Middlesex Showroom to discuss any upcoming projects or if you wished to place the order with me over the phone or in person prior to you collecting from Langley depot too if you wish to make the process smoother.
Once again please accept our sincerest apologies for the experience you had, we will use this as chance to learn and grow to better our service.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Antwoord van London Stone
Hi Lazlo
Thank you for your feedback and 5-star review.
We’re delighted to hear that you found the customer service you have received was excellent - we always strive to give the best possible service to our customers, be that over the phone or in person at our showrooms.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Very good service ,friendly and professional people
Very good service
Definitely I use London Stone again
3 maart 2026
Antwoord van London Stone
Hi Illir
Thank you for your feedback and 5-star review.
We’re delighted to hear about how good you found our service and it is very nice to hear that you would use us again, Please don't hesitate to contact us when you need help with your next project.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
All delivered as promised and then…
All delivered as promised and then again when we needed more units.
26 februari 2026
Antwoord van London Stone
Hi Lesley
Thank you for your feedback and 5-star review.
We’re delighted to hear that the delivery went ahead and arrived without any issues, we are always happy to help and do our upmost for our customers.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
It was an amazing experience
It was an amazing experience. I wouldn’t change anything about it. London stone paid attention to my every need and was extremely skilled in delivering satisfaction.
24 februari 2026
Antwoord van London Stone
Hi Mark
Thank you for your feedback and 5-star review.
We’re delighted to hear about how amazing you found the service you have received from us from start to finish and the delivery went smoothly.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Brilliant
Brilliant, extremely informative and responsive, did everything they said they were going to do.
27 februari 2026
Antwoord van London Stone
Hi Paul
Thank you for your feedback and 5-star review.
We’re delighted to hear how happy you are with the service you have received from us.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Good service
Arrived on time. Helpful driver, helpful service when I was checking I was reordering the correct paving stones. This was a further number of tiles that I needed after a couple of years and they were still manufacturing them.
24 februari 2026
Antwoord van London Stone
Hi Mary
Thank you for your feedback and 5-star review.
We do always appreciate hearing back from our customers.
We always aim to keep records of customers orders from the past in the off chance that they may need the same items again at a later date, hopefully at that point we still stock that product or can advise on an alternative.
We are happy to hear that the delivery was great and that value the service you have had been provided.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
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