Longbridge Financial, LLC (NMLS# 957935) Reviews 

Our experience with Longbridge Financial and our reverse mortgage was excellent and professional

The whole process was quick and easy. There was a few question which came up, and a quick call got a answer .

Right from the beginning Paloma Remington was ready to help. She explained the whole process to us and when I didn’t exactly understand something she explained it until I did understand everything!

Working with Michael and Darien was a pleasure. Both were very patient, informative, and helped me through every obstacle. I appreciate all that they have done for me.

Shella Sanders was very helpful and personable. I needed help in signing in and she was precise and let me ask questions. Shella was one of the best customer service reps I have ever talked to at any company. Plus it was nice to talk to a customer service rep who actually spoke proper English.

As with all experiences it's the people that make a difference between what is Great or not.
From our 1st. conversation Trudi and I new we could Trust Carol Lynn. She was very clear and knowledgeable and best of all sincere and FRIENDLY, and to top it off she has a great sense of humor. Thank for all you did for us. we will think of you often and pray for you always. All our Love Tom & Trudi T&T

So nice and made me feel valued and heard. Fabulous customer service skills.. 😀

The people I dealt with at Long Financial were great and easy to work with. Lesley Citarella, my loan officer was very professional and made the experience easy and painless. Really appreciate how Longbridge Financial handled my account and how smoothly the transaction happened. Highly recommend Longbridge Financial for mortgage needs!

Melissa Tofighi was a pleasure to work with on our reverse mortgage. Because of her help procuring a loan, we are able to better care for our Stepmom in home hospice. Melissa was kind, professional, and very proactive. We are very happy with Melissa’s service and with Longbridge in general. We will be recommending you to our friends and family. Thank you!

Paloma Remington made the whole process as seamless as possible, explaining everything that had to be accomplished and answering every question I had along the way. Everything was done when and how she explained. No issues what-so-ever. The whole process could not have been smoother.

I recommend Michael Osgood. He is a very nice guy.

CHARLOTTE JOHNSON was diligent to help our family keep my elderly parents' house out of foreclosure. Despite our parents unwillingness to acknowledge their own dire situation, Charlotte walked us through the process of being a point of contact so we could insure our parents' property did not foreclose. It gave us the time we needed to sell the home and move our parents closer to their children. We are very grateful for her persistence and professionalism.

Melissa Tofighi, along with Megan Watts, made the process of completing the reverse mortgage loan a success. The nice thing is that Melisa was very helpful and patient during the initial process, she provided answers to the questions that came up and guided me through the different parts that needed completing and helped walk me through to finish the loan application. Her co-worker Megan rounded out the work, verifying what was needed and I am happy to gotten my reverse mortgage with their help. Thank you, ladies!

i give a 10 for the loan consultants that work on my reverse mortgage Jason Margelefsky & Kei’ Lani Lagafuaina they were very knowledgeable & helpful they made the mortgage process go nice and smooth anyone i know looking for a reverse mortgage i will refer them to Longbridge Financisl the best

MELISSA TOFIGHI AND MEGAN WATTS went above and beyond in their support of our HECM needs. Melissa worked with us for 18 months prior to our family meeting the 62-year-old thresh hold. This positioned us to be well prepared as she continued to educate us as to all the variables involved. Of all the mortgage providers that we have worked with through the years, Melissa is the best!

I had a wonderful experience with Longbridge Financial. Ali Tofighi was my loan officer and he was truly amazing. He is a senior loan officer at Longbridge Financial and is very knowledgeable about all aspects of reverse mortgages and the financial market. Plus, there was the added bonus that he is very friendly and we enjoyed talking on the phone. The appraiser was awesome and was local. Her estimate was very close to our original guess regarding the property value, which means she knew the market and the real value of my house. We did experience one paperwork hiccup that involved a misunderstanding by one of the Longbridge Financial underwriters. But given the complexity of a reverse mortgage and the involvement of the government, which is naturally intended to protect home owners, it is unrealistic to think you won't run into a few issues with paperwork, which might require a little more time to finalize your loan. Ali was great at facilitating this process and was instrumental in resolving the paperwork snag/misunderstanding we ran into. Overall, my experience was very positive. And I am extremely grateful for the reverse mortgage, which will enable the restoration of my historic home. Many thanks to Longbridge Financial and the expertise of Ali who was instrumental in making this loan happen in a relatively short period of time.

Today a problem I’ve been having for a few weeks was resolved by Shella Sanders in minutes. I am so grateful and truly impressed by her client service skills. She was knowledgeable, professional and a delight to deal with. Thank you so much Miss Sanders!!

Carol Miller was exceptionally helpful. All aspects and products were explained throughly and we were able to navigate the process through closing in an understandable efficient manner. We also had positive communication with Sarah Mirabile who helped with required documentation. We would highly recommend anyone in our area not to hesitate to call Carol if they are contemplating a reverse morgage.

Shells Sanders was very helpful and professional discussing our situation.

It was a relief to finally have the opportunity to speak with a real person instead of the automated call system