Longbridge Financial, LLC (NMLS# 957935) Reviews 

1.338
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

We worked with Melissa Tofighi and Jeanmarie Bostick. We have only good things to say about our experience with our reverse mortgage process. They were very patient, kind, knowledgeable and profess... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ms Johnson, my point person at Longbridge was everything I needed her to be at EVERY step of the way, with such a stressful situation. Her demeanor is so calming, her words always caring, and her pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

John Young and his processor, Ivette Harvey, did a very thorough job putting my HECM LOAN closing together in a "timely fashion." John was/is always available when an issue or question came up. I tho... Toon meer

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Beoordeeld met 5 van de 5 sterren

What made our experience great was the patience and directions given to us by our Agent Lesley Citrarella from the start. We were looking to reduce our expenses. She helped us through all the ste... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheek

Geschreven door het bedrijf

At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. Our knowledgeable team is here to answer your questions, guide you through your options, and help you make an informed decision that supports your unique goals. To learn more, give us a call at 855-523-4326 or visit our website: longbridge-financial.com. NMLS# 957935. 61 South Paramus Road, Suite 500, Paramus, NJ, 07652. For licensing info, go to: www.nmlsconsumeraccess.org. For additional licensing/disclosures: longbridge-financial.com/licensing. For CA, NE, and TX consumers: For info about our privacy practices, please visit longbridge-financial.com/privacy. Company Licensing Information: AZ Mortgage Banker License #0930082; Licensed by the Dept of Financial Protection and Innovation under the CA Residential Mortgage Lending Act; Loans made or arranged pursuant to a CA Financing Law license; GA Mortgage Lender Licensee #44082; MA Mortgage Lender License # ML957935; Licensed by the NJ Dept of Banking & Insurance; Licensed Mortgage Banker-NYS Dept of Financial Services -in-state branch address 6161 South Park Avenue Room 2, Hamburg, NY 14075. Longbridge is a Licensed Mortgage Banker in the State of NY, but this site is not authorized by the NY State Department of Financial Services. No mortgage loan applications for properties located in the State of NY will be accepted through this site. RI Licensed Lender. Longbridge is an Equal Opportunity Lender. TX consumers: For state licensing info, please visit: https://longbridge-financial.com/licensing/texas-state-licensing-information/. This material has not been reviewed/approved by any gov agency. The company is not affiliated with/acting on behalf of any gov agency. For Reverse Mortgages: Charges such as an origination fee, mortgage insurance premiums, closing costs and/or servicing fees, if applicable, may be assessed and will be added to the loan balance. As long as you comply with the terms of the loan, you retain title until you sell or transfer the property, and, therefore, you are responsible for paying property taxes, insurance and maintenance. Failing to pay these amounts may cause the loan to become immediately due and/or subject the property to a tax lien, other encumbrance or foreclosure. The loan balance grows over time, and interest is added to that balance. Interest on a reverse mortgage is not deductible from your income tax until you repay all or part of the interest on the loan. Although the loan is non-recourse, at the maturity of the loan, the lender will have a claim against your property and you or your heirs may need to sell the property in order to repay the loan, or use other assets to repay the loan in order to retain the property.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
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4,8

Alle reviews

(1.338)

147 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Longbridge made it very easy for me

Longbridge made it very easy for me. Explained everything to me and I had a lot of questions. I could not be happier. Would recommend.

5 oktober 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear that everything was easily explained and that we met your needs. We appreciate you recommending us!

Beoordeeld met 5 van de 5 sterren

Brooke

Brooke, my loan specialist, is what sold me on Longbridge. She was very knowledgeable about the whole process, and very patient when it came to answering all the questions I had. Great asset to the company! Very professional!
Thanks again
Brooke

29 september 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear that the loan process was well-explained and all your questions were answered. Thank you for recognizing our team's knowledge and professionalism. We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Great Expertise and Communication

Four years ago my husband of 64 years passed away. It became clear after a while that I wouldn't be able to afford living in my house without help. I had heard about reverse mortgages but didn't know too much about it. I was introduced to William Donofrio of Longbridge Financial who came to my house to inform me of all my options.
I am deeply grateful for his expertise on the subject of reverse mortgages and all it entails. He explained it in a language I could understand. I realized that I would be able to stay in my home and agreed to take the mortgage. It has been over a year and I acknowledge that it was the smart thing to do, thanks to the knowledge of Mr. Donofrio, and I can still reply on him if I have any questions. Thank you!

4 oktober 2024
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We appreciate you sharing your experience. We're so glad to hear that you felt supported during a challenging time and that the information provided helped you make a confident decision. It's wonderful knowing you're comfortable in your home. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Melisssa Tofighi is the BEST loan…

Melisssa Tofighi is the BEST loan originator ever!!! She is a talented, intelligent, kind, wonderful & a go-getter. When she says she is going to do something, she does. I worked with another company & they were horrible. Melissa made this experience wonderful. I cannot say enough about Melissa, she is one of a kind. Thank you, Melissa.

23 september 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're so happy to hear that your experience was wonderful! We appreciate you taking the time to share your kind words. It's great to know we exceeded your expectations. Thank you!

Beoordeeld met 5 van de 5 sterren

Lauren Domzalski, employee of year for Longbridge!

Lauren Domzalski, far better than 5 star. Having owned sales business throughout my 71 years of life I have never had an employee who ever went above and beyond as much as Lauren. My wife and myself worked with Lauren almost exclusively. I commend Longbridge for having employees like her. Our loan was in no way easy. Every single time we needed to know something she was there, including after hrs at our closing. We closed on Sept 9th. If Longbridge dispersement department is 1/2 as good as Lauren then we would give the company a 10 star if we could.

6 september 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear about the exceptional service you received. It's wonderful to know that one of our team members went above and beyond to assist you. We appreciate your kind words and are glad you had a positive experience, even with a complex loan process. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

A big decision made easy with Longbridge

To get a reverse mortgage was a big decision for us. We looked a three companies and the interaction with Melissa Tofighi of Longbridge Financial was very positive and low pressure. It was the right decision to go with Longbridge. Melissa explained everything clearly as we went through the process. The process did take a bit longer than expected but now I know our financial future is secure. Thank you Melissa and the team at Longbridge.

28 augustus 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear that your interaction was positive and low pressure. We're glad we could help secure your financial future, and we appreciate you choosing us. Thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Loan originator

Loan originator, Melissa Tofighi, was prompt, compassionate, courteous and knowledgeable.

11 augustus 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We are happy to hear that you had a wonderful experience. We appreciate you taking the time to share your feedback with us.

Beoordeeld met 5 van de 5 sterren

Great experience

My husband and I cannot recommend Longbridge Financial enough. Lauren Domzalski we thank you for your guidance and patience with my husband and I especially since we not very computer savvy, you are amazing!!!!!!

8 september 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad we could guide you through the process with patience.

Beoordeeld met 5 van de 5 sterren

Lauren Domzalski was very helpful and…

Lauren Domzalski was very helpful and this experience was seamless thanks to her assistance. She was prompt in getting back to me with any questions I had.

2 september 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear that Lauren was helpful and made the process seamless. We thank you for your feedback and appreciate your business.

Beoordeeld met 5 van de 5 sterren

Excellent service

Shella sanders went above and beyond to help me with my needs. She answered all my questions sent the forms I needed and was kind and courteous. I really appreciate someone so caring and knowledgeable .

28 augustus 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad that our team member was able to meet your needs with such care and expertise.

Beoordeeld met 5 van de 5 sterren

From the very beginning I was impressed

From the very beginning I was impressed by the way I was treated and guided through the process of a reverse mortgage. Shannon Woods explained the entire process so well and made sure I understood every step of the way. Shannon treated me with respect and also caring for what was best for me. The entire process went very smoothly.

3 juli 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear that you had a positive experience. It's wonderful that the process was smooth and that you felt well-informed and respected. Thank you for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

Highly recommend …

From our first inquiry to signing the final papers, everyone, especially Paloma, was helpful, courteous and kind!

20 augustus 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear that everyone was helpful, courteous, and kind throughout your experience. Thank you for your positive feedback; we appreciate it!

Beoordeeld met 5 van de 5 sterren

Great experience .

Great experience .Excelent comunication,very detailed explations,polite .

8 juli 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear that your experience was great! We appreciate you noting our excellent communication and detailed explanations.

Beoordeeld met 5 van de 5 sterren

Melissa Tofighi is incredible!

Melissa Tofighi made the process very comfortable and easy! She explained everything right in the beginning what has to happen and how to get the proper paperwork to her. It was a great pleasure to deal with Melissa

24 juli 2025
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

It's great to know that you felt informed and comfortable throughout the process. Thank you for taking the time to share your feedback—we really appreciate it, Nancy!

Beoordeeld met 5 van de 5 sterren

I recommend having Melissa Tofighi be…

I recommend having Melissa Tofighi be your representative if you would use Longbridge Financial services for a reverse mortgage. I lost my husband in February, and was in danger of losing my home because I can't swing the mortgage payments on my own. I called Longbridge Financial and Melissa was my representative. After I explained my situation, she diligently worked to make this happen for me. She made me a priority because I had enough money to swing my mortgage payment for a number of months, but would then have to go into foreclosure. This has happened so fast from my initial consult less than a month ago! Melissa is very professional and she really cares about the clients she works with. I can't say enough good about her. She made a scary prospect remarkably easy for me! She went above and beyond to even talk me through things on the internet that I was unfamiliar with. If you are ever in need of this type of service, you can't go wrong with Melissa and Longbridge Financial!

20 augustus 2025
Review zonder uitnodiging
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're so glad to hear that you had such a positive experience. It means a lot to us that you felt supported during a difficult time. We appreciate you sharing your experience.

Beoordeeld met 1 van de 5 sterren

“Unfair and Deceptive Practices”

“Unfair and Deceptive Practices”

After my mother and her qualifying spouse passed away, my sisters and I submitted Deed in Lieu of Foreclosure documents to LongBridge Financial. While the forms were still under review and not yet accepted, they sent an unidentified vendor to change the locks on the property — even though we still legally owned it.

When I raised concerns, LongBridge’s representative ignored them and pressured me to authorize access instead of addressing the clear legal and liability issues. When I refused access to change the locks, the specialist threatened the "long" foreclosure process. Changing locks before a DIL is accepted could be considered unauthorized possession and feels like an unfair, deceptive, and abusive practice disguised as foreclosure procedure.

Families deserve transparency, respect, and lawful treatment during such difficult times. Sadly, that has not been my experience with LongBridge

13 augustus 2025
Review zonder uitnodiging
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We’re sorry to hear of your concerns. At Longbridge, we follow established procedures when working with families through the Deed in Lieu process, and we strive to ensure matters are handled respectfully and in compliance with all requirements. We encourage you to contact us directly at +1 (866) 970-3233 or via email at bc@reversedepartment.com so we can review the details of your case and provide further support.

Beoordeeld met 5 van de 5 sterren

I found both Syrene and Tracey very…Responsive

I found both Syrene and Tracey very responsive to questions and issues that arose in the process
Through out

14 augustus 2025
Review zonder uitnodiging
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

We're happy to hear that the team was responsive to your questions and issues. Thank you for your positive feedback and your time.

Beoordeeld met 5 van de 5 sterren

This company is a pleasure to work with…

This company is a pleasure to work with on loans. Jane Hammond worked with me every step of the way to ensure our success. She answered all questions promptly. She helped calm some fears with sound logic and direction. I am well pleased with this company in our transaction.

30 juli 2025
Review zonder uitnodiging
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Antwoord van Longbridge Financial, LLC (NMLS# 957935)

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience working with Jane. Our team is dedicated to providing support and clarity throughout the loan process, and we appreciate your trust in us!

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