Loop Generation Reviews 70

Amazing company, the staff is very welcoming and efficient, I really recommend taking your loved items here. Easy receiving payment with no hassle. Love it!

Been using Loop Generation since they opened and they’re always so brilliant to deal with.
Simple process and super friendly.
Great team

The store is fabulous and I am having great success selling my pieces. The commission rate is good and I am very happy with how quickly they assessed my pieces and advised what they would sell them for subject to my approval. I will continue to sell through Loop and shop in the store!

Delightful website, I really wanted everything.
My dress is divine arrived fast, packed wonderfully.

The communication was excellent. The bag was as described and exactly what I wanted. Super fast delivery as well.

Fast, friendly communication. Lovely product.

Best stock , best staff, best product descriptions . One of my favourite shops in the world and a must visit if you are searching for the best pre loved designer items

Service was fast. However, one of the earrings needle was broken. Couldn’t use it for the occasion I got it for. Now I have to go and get this fixed…

fabulous experience start to finish and package arrived in perfect condition

Easy transaction. Well pleased with my order.

I had an excellent experience buying a second hand Celine bag from Loop Generation. I was a bit jaded after having a poor experience trying to buy from a different reseller recently, but my experience with Loop Generation was so seemless, I would definitely shop with them again. The bag is absolutely gorgeous and as described. It was shipped out to me next day, and I recived it within less than 48 hours from my order. It came with a Celine dustbag but not the original one meant for this bag, but I can't complain as they didn't advertise it as having a dustbag included at all. All in all a great experience.

The photos of the jacket are in perfect condition no scratches in the photos. However, the actual jacket I received got a few pretty long scratches in the front of the jacket and on the sleeves. I can upload the photos if requested.

In the web site production description, it was stated that Condition description: Good condition (minor signs of wear). This is a fraud. I am totally disappointed with this shopping experience.

Great service and lovely staff

Great experience. Great selection of high end products.

Shipping was fast and the clothing item was great. But the pants had already been tailored so the size was much smaller than advertised. Not sure how Loop would know but it is annoying as now I have to pay to make them fit. Otherwise, great.

Very good customer service, my order arrived very fast and in great condition. Thank you very much.

Very helpful, beautiful quality item

Quality product from a top quality site with prompt delivery, a seamless experience.

The store staff was helpful. The store is really nice with a great selection. I appreciate small businesses who offer sustainable shopping. I received my package a little late and there was no update on a tracking number or when I can expect it. However, I would definitely buy from Loop Generation again.

I spent 3 days on a business trip in London. Preloved items are like treasure hunting and what a surprise, I hit gold!!! I was 12 minutes walking from the store. Staff was so friendly, Abdul was so helpful and I we clicked right away. I got a pair of red soles in great shape at great price. I hade some issues w my credit card, they called me back to make everything was well. I just made my second purchase online and I can wait to maybe become a seller too. I’m so happy to be part of the Loop Generation community now.